Creatize Zen Vision W 30GB - MTP driver not working

Discussion in 'Windows Vista Hardware' started by ChrisW, Mar 31, 2007.

  1. ChrisW

    ChrisW Guest

    Whenever I plug in my Creatize Zen Vision W, the MTP driver tries to install
    but then fails. I subsequently found a message saying the device cannot
    start even though the Zen screen shows up as being docked. Does anyone have
    an idea as to what the problem may be? The Creative site says Vista has
    native support for this device. (bought less than 6 months ago)

    Any advice will be greatly appreciated! I'm running Vista Ultimate.

    Chris
    (drop the .com from my email address)
     
    ChrisW, Mar 31, 2007
    #1
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  2. ChrisW

    Rhino Skin Guest

    I have a vision M: creative and it works flawlessly. Have you tried a
    firmware upgrade for your player?
     
    Rhino Skin, Mar 31, 2007
    #2
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  3. ChrisW

    ChrisW Guest

    Yes, I updated the firmware back in December and there isn't a more recent
    version available. I have all of the current software downloads as well but,
    of course, they can't detect the Zen because of the MTP driver issue. :-(
     
    ChrisW, Apr 1, 2007
    #3
  4. ChrisW

    DevilsPGD Guest

    In message <> "ChrisW"
    I thought only the PFS version was supported under Vista?
     
    DevilsPGD, Apr 1, 2007
    #4
  5. I think Windows XP/Vista hates MTP on some machines. Can't figure it out. Ask
    for a refund on your player?
     
    Cymbal Man Freq., Apr 1, 2007
    #5
  6. ChrisW

    DevilsPGD Guest

    In message <#> "Cymbal Man Freq."
    Why are you replying to me?
     
    DevilsPGD, Apr 1, 2007
    #6
  7. ChrisW

    ChrisW Guest

    For some mysterious reason, it's working just fine now. A few issues with
    the Creative software but I can live with that for now.

    Thanks everyone
     
    ChrisW, Apr 2, 2007
    #7
  8. ChrisW

    Isaac Hunt Guest

    I have the same player & had no probs with it in Vista nor XP which I use
    now.
    I make a point in never installing the creative software though WMP11 does
    all I need it to do.
    What functions does the Creative software give that WMP doesn't, just
    wondering?
     
    Isaac Hunt, Apr 2, 2007
    #8
  9. ChrisW

    DevilsPGD Guest

    In message <i1eQh.1818$> "Isaac Hunt"
    You're using PFS, not MTP firmware.
     
    DevilsPGD, Apr 3, 2007
    #9
  10. ChrisW

    Isaac Hunt Guest

    You obviously know more about this than me :)
    I just took the player out the box & plugged it in, not flashed the firmware
    or done anything like that.
    I'm sure when I plugged it in for the 1st time it said it was installing a
    driver for a MTP device.
    But windows installed the driver & I didn't use the Creative CD.
    WMP workd great with this player, copying files back & forth.
     
    Isaac Hunt, Apr 3, 2007
    #10
  11. ChrisW

    arney00 Guest

    is there a MTP service?

     
    arney00, Jul 17, 2007
    #11
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