"Critial Update for Microsoft Silverlight 2 (KB955011)" install fa

Discussion in 'Windows Update' started by Bob Day, Aug 29, 2008.

  1. Bob Day

    Bob Day Guest

    Using Windows XP SP3 all latest updates...

    I visited the microsoft update site, and it download and installed
    "Critial Update for Microsoft Silverlight 2 (KB955011)". The update
    installed without error.

    1) This AM, in the icon tray, it indicates the same thing is waiting to be
    installed (the yellow shield with an ! in it). When I try to install it, it
    starts, never gives any error messages, but never goes away from the icon
    tray. The control pannel, add/remove shows I have "Microsoft Silverlight
    2.0.30523.6" Any ideas how to deal with this? To my knowledge, I don't even
    use Silverlight.

    2) In Development tools, like VS 2008 Pro and Expressions Web 2 when you
    click "Help, Check for updates" it takes you to the microsoft update web site
    as above, but these programs are not updated by that site. An older
    development tool, that I no longer use, VS 2005 Pro, is listed to be updated.
    How do I get MS Update to update all MS products like the ones mentioned?
    The programs obviously expect to be updated by MS Update, since that is where
    checking for updates takes you. Additonally, MS Update does not update .NET
    framework 3.5. Any ideas?

    Thanks
    Bob
     
    Bob Day, Aug 29, 2008
    #1
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  2. A1a. Stop the Automatic Updates service:

    Start > Run > (type in) services.msc > [OK]
    Double-click Automatic Updates > Click on Stop
    (Stopping the service will take a moment)

    A1b. Delete the contents of the Download folder:

    Start > Run > (type in) %windir%\SoftwareDistribution > [OK]
    Open the Download folder and delete its contents
    Close the window.

    A1c. Go to Windows Update website | Select CUSTOM and allow the scan to
    complete | Uncheck/deselect Critial Update for Microsoft Silverlight 2
    (KB955011) and hide it ("Don't show me this update again").

    A1d. Start the Automatic Updates service:

    Start > Run > (type in) services.msc > [OK]
    Double-click Automatic Updates > Click on Start
    (Starting the service will take a moment)

    A2a. If Microsoft Update doesn't offer any updates for VS 2008 Pro and/or
    Expressions Web 2, either there are no updates available for these
    applications or you'll need to download/install updates manually.

    A2b. You can download/install .NET Framework 3.5 manually:
    http://www.microsoft.com/downloads/details.aspx?familyid=333325FD-AE52-4E35-B531-508D977D32A6

    ===============
    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    Silverlight Support Forums
    http://silverlight.net/forums/
     
    PA Bear [MS MVP], Aug 29, 2008
    #2
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