Critical Alert Notificatin - SMTP Server Remote Queue Length

Discussion in 'Windows Small Business Server' started by JOTS Comp Serv, Jun 25, 2004.

  1. RTM SBS2K3 w/ ISA
    I have received this error message each morning for past few days now..

    "(Issue) SMTP Server Remote Queue Length (Last Occurrence) 6/24/2004 1:57 PM
    (Total Occurrences) 1

    A large number of messages are pending in the e-mail server send queue.

    Verify that you have Internet connectivity. If you can view Web sites
    normally, contact your Internet service provider (ISP) to determine if there
    is a problem with their e-mail server."

    I check the Queue and all appears normal. I have noticed that my STMP logs
    "ex040202.log" for past many months have been averaging about 20 kb or so..
    Now the past week "ex040625" they are around 600 - 900 kb. There have been
    no complaints of sending nor receiving mail from client.

    Is this fall out from Exchange 2003 sp1? Is there action I need to take?
    Thanks
    John
     
    JOTS Comp Serv, Jun 25, 2004
    #1
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  2. Hi John,

    The monitoring of store.exe is no longer meaningful. Disable the alert.

    1.Server Management | Monitoring and Reporting | > click on Change Alert
    Notifications.
    2.On the Performance Counters Tab, uncheck the box beside store.exe private
    bytes, and ok your way out.

    There may be an SBS hotfix out soon that disables this alert, but if you've
    already installed SP1 then you want to disable it now to keep it from
    spamming you.
     
    Les Connor [SBS MVP], Jun 25, 2004
    #2
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  3. Thanks Les...
    I do (did) have the store.exe private unchecked..
    Looks like the line above "store.exe" is where the error notice is coming
    from - "SMTP Server Remote Queue Length" is checked...safe to uncheck this
    too for reports... or do I have other deaper issues I'm missing??

     
    JOTS Comp Serv, Jun 25, 2004
    #3
  4. Sorry,

    I misread your post. No that alert is legit, look at your queues and see
    what the problem is.

    --
    Les Connor [SBS MVP]
    -------------------------------------
    SBS Rocks !



     
    Les Connor [SBS MVP], Jun 26, 2004
    #4
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