Damaged SAM file

Discussion in 'Windows Vista General Discussion' started by RJK, Dec 2, 2013.

  1. RJK

    RJK Guest

    Hi all

    Just had a call from a lady whose Logon Password is being rejected on her
    Vista Home Premium PC, (and of course there was no backup image policy in
    place !!!).

    So, does a system "Restore Point" contain the SAM file, i.e. would a "System
    Restore" restore an uncorrupted SAM file ?

    regards, Richard
     
    RJK, Dec 2, 2013
    #1
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  2. RJK

    RJK Guest

    oooh !

    http://bertk.mvps.org/html/tips.html

    looks like the SAM hives are not restored :-(

    regards, Richard


    "RJK" <> wrote in message
    news:529cf69f$0$48028$...
    > Hi all
    >
    > Just had a call from a lady whose Logon Password is being rejected on her
    > Vista Home Premium PC, (and of course there was no backup image policy in
    > place !!!).
    >
    > So, does a system "Restore Point" contain the SAM file, i.e. would a
    > "System Restore" restore an uncorrupted SAM file ?
    >
    > regards, Richard
    >
    >
    >
    >
    >
     
    RJK, Dec 2, 2013
    #2
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  3. On Mon, 2 Dec 2013 21:17:55 -0000, RJK wrote:

    > oooh !
    >
    > http://bertk.mvps.org/html/tips.html
    >
    > looks like the SAM hives are not restored :-(
    >
    > regards, Richard
    >
    > "RJK" <> wrote in message
    > news:529cf69f$0$48028$...
    >> Hi all
    >>
    >> Just had a call from a lady whose Logon Password is being rejected on her
    >> Vista Home Premium PC, (and of course there was no backup image policy in
    >> place !!!).
    >>
    >> So, does a system "Restore Point" contain the SAM file, i.e. would a
    >> "System Restore" restore an uncorrupted SAM file ?
    >>
    >> regards, Richard


    Look here and pray:

    http://pcsupport.about.com/od/toolsofthetrade/tp/passrecovery.htm

    My first hit on Google, but not guaranteed - I didn't try anything
    there.

    The best bet might be to reset the password rather than to try to
    recover it. I suggest Googling for reset password.

    --
    Gene E. Bloch (Stumbling Bloch)
     
    Gene E. Bloch, Dec 2, 2013
    #3
  4. RJK

    RJK Guest

    "Gene E. Bloch" <> wrote in message
    news:1mqybcbtnbzdw$...
    > On Mon, 2 Dec 2013 21:17:55 -0000, RJK wrote:
    >
    >> oooh !
    >>
    >> http://bertk.mvps.org/html/tips.html
    >>
    >> looks like the SAM hives are not restored :-(
    >>
    >> regards, Richard
    >>
    >> "RJK" <> wrote in message
    >> news:529cf69f$0$48028$...
    >>> Hi all
    >>>
    >>> Just had a call from a lady whose Logon Password is being rejected on
    >>> her
    >>> Vista Home Premium PC, (and of course there was no backup image policy
    >>> in
    >>> place !!!).
    >>>
    >>> So, does a system "Restore Point" contain the SAM file, i.e. would a
    >>> "System Restore" restore an uncorrupted SAM file ?
    >>>
    >>> regards, Richard

    >
    > Look here and pray:
    >
    > http://pcsupport.about.com/od/toolsofthetrade/tp/passrecovery.htm
    >
    > My first hit on Google, but not guaranteed - I didn't try anything
    > there.
    >
    > The best bet might be to reset the password rather than to try to
    > recover it. I suggest Googling for reset password.
    >
    > --
    > Gene E. Bloch (Stumbling Bloch)


    Many thanks for your help but, been there, done that, i.e.
    If I get her to do a password reset, she'll lose all her emails etc.
    whereas most people are simply happy to regain access to their PC, this
    particular lady has quadzillions of data in the sole user account, on the
    PC, that she does not want to lose !

    (...PARTICULARLY annoying as I had FREQUENTLY warned and advised her, across
    the past few years, to get disaster recovery in place) !!!!!

    ....have been exploring OPH Crack CD, ...burnt CD from ISO, ran it to see if
    it can reveal my XP Home ed, pw ...and it can't ! I get a Linux menu,
    ....none of the options seem to do very much !

    ....anyhooo have to go to bed now !!

    regards, Richard
     
    RJK, Dec 2, 2013
    #4
  5. On 12/02/2013, RJK posted:
    > "Gene E. Bloch" <> wrote in message
    > news:1mqybcbtnbzdw$...
    >> On Mon, 2 Dec 2013 21:17:55 -0000, RJK wrote:
    >>
    >>> oooh !
    >>>
    >>> http://bertk.mvps.org/html/tips.html
    >>>
    >>> looks like the SAM hives are not restored :-(
    >>>
    >>> regards, Richard
    >>>
    >>> "RJK" <> wrote in message
    >>> news:529cf69f$0$48028$...
    >>>> Hi all
    >>>>
    >>>> Just had a call from a lady whose Logon Password is being rejected on her
    >>>> Vista Home Premium PC, (and of course there was no backup image policy in
    >>>> place !!!).
    >>>>
    >>>> So, does a system "Restore Point" contain the SAM file, i.e. would a
    >>>> "System Restore" restore an uncorrupted SAM file ?
    >>>>
    >>>> regards, Richard

    >>
    >> Look here and pray:
    >>
    >> http://pcsupport.about.com/od/toolsofthetrade/tp/passrecovery.htm
    >>
    >> My first hit on Google, but not guaranteed - I didn't try anything
    >> there.
    >>
    >> The best bet might be to reset the password rather than to try to
    >> recover it. I suggest Googling for reset password.
    >>
    >> -- Gene E. Bloch (Stumbling Bloch)


    > Many thanks for your help but, been there, done that, i.e.
    > If I get her to do a password reset, she'll lose all her emails etc. whereas
    > most people are simply happy to regain access to their PC, this particular
    > lady has quadzillions of data in the sole user account, on the PC, that she
    > does not want to lose !


    > (...PARTICULARLY annoying as I had FREQUENTLY warned and advised her, across
    > the past few years, to get disaster recovery in place) !!!!!


    > ...have been exploring OPH Crack CD, ...burnt CD from ISO, ran it to see if
    > it can reveal my XP Home ed, pw ...and it can't ! I get a Linux menu,
    > ...none of the options seem to do very much !


    > ...anyhooo have to go to bed now !!


    > regards, Richard


    Note that I said *reset password*, not reinstall Windows.

    The idea of resetting the password is that it will allow her to boot to
    Windows even though there is now a problem in the password process.

    If you find something that is meant to produce a different result,
    don't use it.

    I think it's time for a real expert to chime in, just to make sure both
    you and I are on the same page and that I have understood the problem
    you described, and that you have understood what I am suggesting.

    --
    Gene E. Bloch (Stumbling Bloch)
     
    Gene E. Bloch, Dec 3, 2013
    #5
  6. RJK

    Oldster Guest

    On 03/12/2013 04:52, Gene E. Bloch wrote:
    > On 12/02/2013, RJK posted:
    >> "Gene E. Bloch" <> wrote in message
    >> news:1mqybcbtnbzdw$...
    >>> On Mon, 2 Dec 2013 21:17:55 -0000, RJK wrote:
    >>>
    >>>> oooh !
    >>>>
    >>>> http://bertk.mvps.org/html/tips.html
    >>>>
    >>>> looks like the SAM hives are not restored :-(
    >>>>
    >>>> regards, Richard
    >>>>
    >>>> "RJK" <> wrote in message
    >>>> news:529cf69f$0$48028$...
    >>>>> Hi all
    >>>>>
    >>>>> Just had a call from a lady whose Logon Password is being rejected
    >>>>> on her
    >>>>> Vista Home Premium PC, (and of course there was no backup image
    >>>>> policy in
    >>>>> place !!!).
    >>>>>
    >>>>> So, does a system "Restore Point" contain the SAM file, i.e. would a
    >>>>> "System Restore" restore an uncorrupted SAM file ?
    >>>>>
    >>>>> regards, Richard
    >>>
    >>> Look here and pray:
    >>>
    >>> http://pcsupport.about.com/od/toolsofthetrade/tp/passrecovery.htm
    >>>
    >>> My first hit on Google, but not guaranteed - I didn't try anything
    >>> there.
    >>>
    >>> The best bet might be to reset the password rather than to try to
    >>> recover it. I suggest Googling for reset password.
    >>>
    >>> -- Gene E. Bloch (Stumbling Bloch)

    >
    >> Many thanks for your help but, been there, done that, i.e.
    >> If I get her to do a password reset, she'll lose all her emails etc.
    >> whereas most people are simply happy to regain access to their PC,
    >> this particular lady has quadzillions of data in the sole user
    >> account, on the PC, that she does not want to lose !

    >
    >> (...PARTICULARLY annoying as I had FREQUENTLY warned and advised her,
    >> across the past few years, to get disaster recovery in place) !!!!!

    >
    >> ...have been exploring OPH Crack CD, ...burnt CD from ISO, ran it to
    >> see if it can reveal my XP Home ed, pw ...and it can't ! I get a
    >> Linux menu, ...none of the options seem to do very much !

    >
    >> ...anyhooo have to go to bed now !!

    >
    >> regards, Richard

    >
    > Note that I said *reset password*, not reinstall Windows.
    >
    > The idea of resetting the password is that it will allow her to boot to
    > Windows even though there is now a problem in the password process.
    >
    > If you find something that is meant to produce a different result, don't
    > use it.
    >
    > I think it's time for a real expert to chime in, just to make sure both
    > you and I are on the same page and that I have understood the problem
    > you described, and that you have understood what I am suggesting.
    >


    I have a Bootable CD called "Windows Password Reset from Linux Shell"
    which is probably the name I gave it! I have used that in the past and
    it worked for me. Some words in a text file with the CD are as follows :-
    " Windows Change Password / Registry Editor / Boot CD

    (c) 1998-2011 Petter Nordahl-Hagen. Distributed under GNU GPL v2"

    It's claimed to work on :-
    "NT 3.51, NT 4, Windows 2000, Windows XP, Windows 2003 Server,
    Vista, Windows 7 and Server 2008."

    Good Luck
     
    Oldster, Dec 3, 2013
    #6
  7. RJK

    RJK Guest

    "RJK" <> wrote in message
    news:529cf69f$0$48028$...
    > Hi all
    >
    > Just had a call from a lady whose Logon Password is being rejected on her
    > Vista Home Premium PC, (and of course there was no backup image policy in
    > place !!!).
    >
    > So, does a system "Restore Point" contain the SAM file, i.e. would a
    > "System Restore" restore an uncorrupted SAM file ?
    >
    > regards, Richard
    >
    >
    >
    >
    >

    Thanks for all help,

    I got to sit in front of afrementioned PC just after midday today,
    ....it booted into Safe Mode okay, and allowed me to chkdsk /r and remove the
    sole user a/c pw etc.,
    ....after quizzing lady as to when it last booted up okay,
    ....performed a system checkpoint / restore dated 28/11/2013 | rebooted,
    ....and hey presto all is lovely !!! :)

    ....though a quick peek in Event Viewer | System
    revealed
    "The following boot start orsystem driver failed to load i8042prt"
    ....so am researching that now.

    regards, Richard
     
    RJK, Dec 3, 2013
    #7
  8. On 12/03/2013, RJK posted:
    > "RJK" <> wrote in message
    > news:529cf69f$0$48028$...
    >> Hi all
    >>
    >> Just had a call from a lady whose Logon Password is being rejected on her
    >> Vista Home Premium PC, (and of course there was no backup image policy in
    >> place !!!).
    >>
    >> So, does a system "Restore Point" contain the SAM file, i.e. would a
    >> "System Restore" restore an uncorrupted SAM file ?
    >>
    >> regards, Richard
    >>
    >>
    >>
    >>
    >>

    > Thanks for all help,


    > I got to sit in front of afrementioned PC just after midday today,
    > ...it booted into Safe Mode okay, and allowed me to chkdsk /r and remove the
    > sole user a/c pw etc.,
    > ...after quizzing lady as to when it last booted up okay,
    > ...performed a system checkpoint / restore dated 28/11/2013 | rebooted,
    > ...and hey presto all is lovely !!! :)


    > ...though a quick peek in Event Viewer | System
    > revealed
    > "The following boot start orsystem driver failed to load i8042prt"
    > ...so am researching that now.


    > regards, Richard


    Thanks for the report. I had forgotten about the method you described,
    so double thanks.

    Also, see the post from Oldster, which describes what I was talking
    about better than I did. That would non-destructively get you into your
    account (rather, her account). But you didn't need it, so at this
    moment it's moot anyway.

    --
    Gene E. Bloch (Stumbling Bloch)
     
    Gene E. Bloch, Dec 3, 2013
    #8
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