Deleted Items NOT showing up in Deleted Items folder

Discussion in 'Windows Vista Mail' started by Dot2DotBarb, Jan 1, 2010.

  1. Dot2DotBarb

    Dot2DotBarb Guest

    I've been using Windows Mail for 18 months without any significant problems.
    Now, when I delete an email from my "Inbox," it does NOT appear in my
    "Deleted Items" folder. It just seems to disappear. I did read many of the
    earlier posts and have tried the suggestions. I've gone to
    Tools>Options>Advanced>Maintenance - the "Empty messages from the Deleted
    Items folder on exit" is NOT checked. I've also gone to Current View "Show
    all messages" - that's identified/checked. Is there something else that I
    can do? I'd appreciate any suggestions. This is the first time I've used
    the Discussion Group, so I hope that I'm doing this correctly.
    Dot2DotBarb, Jan 1, 2010
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  2. The "Show all messages" setting is on a per folder basis, so be
    sure you have the Deleted Items folder open when you check that
    Gary VanderMolen \(MVP\), Jan 1, 2010
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  3. Dot2DotBarb

    Dot2DotBarb Guest

    I did do that before I wrote the original message. I was set correctly, so I
    didn't have to change it. Any other suggestions? I'm at a loss and really
    appreciate any help you can give me.
    Dot2DotBarb, Jan 1, 2010
  4. Dot2DotBarb

    Dot2DotBarb Guest

    Follow up: After writing the last message I decided to change the View
    setting to something that I didn't want and then went back to the "Show all
    messages" setting. It seems to work now! Thank you, Gary!
    Dot2DotBarb, Jan 1, 2010
  5. Glad to hear the issue has been resolved. Sometimes 'toggling' a
    setting makes it take.
    Gary VanderMolen \(MVP\), Jan 1, 2010
  6. Dot2DotBarb

    tone Guest

    This is really for Gary VanderMolen.

    I have exactly the same problem as Dot2DotBarb........the letters in m
    deleted items folder suddenly disappeared. The folder still lists the
    as being present (and how many read and unread in the propertie
    section)but they are not displayed. I tried everything suggested in thi
    thread but have had no luck. Is there something else I can do?
    I installed some critical updates offered by Windows update in the las
    few days. Perhaps these had something to do with the sudden onset of th
    problem. Should I try a system restore?

    Thanks for any help you can give.
    tone, Mar 11, 2010
  7. Your problem is symptomatic of a corrupted message store.
    Make sure you have installed Vista's SP1 and SP2 updates.
    If the problem continues, try running the various repair functions in
    the WMUtil program:

    If still no improvement, upgrade to Windows Live Mail:
    Gary VanderMolen [MVP], Mar 11, 2010
  8. Dot2DotBarb

    tone Guest

    Thanks very much! The WMUtil program fixed it.
    I wonder if you can help with another (not directly related ) problem.

    I cannot install Vista service pack 2.
    When attempting to do so I get a ERROR_HANDLE_EOF (0x80070026) code.
    I performed all of the troubleshooting steps in Article ID 947366 (Jun
    3, 2009 revision 3) How to Troubleshoot Windows Vista service pac
    installation issues, without success.

    I have also never been able to successfully install Microsoft .NE
    Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update
    (KB951847) x 86, which has been offered by Windows Update (again an
    again) since 2/22/2009.

    Other than that I have accepted all offered updates until last wee
    when the mail problem began.

    If you don't have the answers to these new questions perhaps you ca
    steer me to someone who does.

    Thanks again.

    tone, Mar 16, 2010
  9. Dot2DotBarb

    tone Guest

    Thank you very much! The WMUtil program fixed it.
    I was unable to install service pack 2. Also have been consistently
    unable to install Microsoft .NET Framework 3.5 Service pack 1 and Family
    Update (kb951847) x86 since it was first offered by windows update in
    2009. Prior to that the System Update Readiness Tool offered by windows
    update also failed to install but Service Pack 1 installed successfully
    (both on 10/6/2008.)
    Any suggestions?
    Thanks again.

    tone, Mar 16, 2010
  10. Dot2DotBarb

    mac Guest


    With those questions.
    mac, Mar 16, 2010
  11. You're very welcome. Thanks for reporting back.

    Gary VanderMolen, Microsoft MVP (Mail)
    Microsoft MVP Program:

    Gary VanderMolen [MVP], Mar 16, 2010
  12. You're very welcome. Thanks for reporting back.

    Sorry, my expertise mainly extends to mail issues.
    Windows Update issues are covered elsewhere:
    or via your news reader: news://

    Gary VanderMolen, Microsoft MVP (Mail)
    Microsoft MVP Program:

    Gary VanderMolen [MVP], Mar 17, 2010
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