Deleting Items in Windows Mail

Discussion in 'Windows Vista Mail' started by Sylvia, Jul 12, 2008.

  1. Sylvia

    Sylvia Guest

    I am running on Windows Vista Home Edition, and have had problems since
    yesterday deleting( or opening) messages in my deleted items folder
     
    Sylvia, Jul 12, 2008
    #1
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  2. Sylvia

    Guest Guest

    In Windows Mail, problems with undeletable messages are often due
    to interference from an antivirus program. What if any antivirus programs
    do you have, and have you ever had a Norton or McAfee antivirus
    program on that computer?

    For a temporary fix, download and install this hotfix, with Windows
    Mail not running:

    http://support.microsoft.com/default.aspx/kb/941090

    Although it's labelled as for mail stuck in the Outbox, it also works
    in other folders. If you don't know whether you have a 32-bit
    version of Vista or a 64-bit version, try the hotfix for the 32-bit
    versions first. The Vista SP1 update includes this hotfix and more,
    but takes longer to install.
     
    Guest, Jul 12, 2008
    #2
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