Dell - flashing amber light before post

Discussion in 'Windows Vista Hardware' started by damocles, Oct 8, 2008.

  1. damocles

    damocles Guest

    My mates Dell precision 690 workstation suffers from the dreade
    flashing amber light with diagnostic error code 1 and 3 before post.

    It won't boot at all - just the flashing amber light starts when yo
    turn it on.

    According to other websites this seems to indicate a power failure o
    some description. Has anyone resolved this issue with Dells...next stag
    is probably an RMA - but my friend would appreciate any* first han
    *advice ( not stuff copied off the web as we've seen most of what th
    web has to offer with no success ) before having to do return it......

    Thanks in advance

    Chris,

    BTW....I didn't touch it
     
    damocles, Oct 8, 2008
    #1
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  2. damocles

    Nogginsaked Guest

    Why waste your time here rather than on hold to Dell tech support?
    This is a catastrophic failure.
    You should hope it is just the power supply. Most Dells use a proprietary
    power connector to the motherboard so you must work through Dell.
     
    Nogginsaked, Oct 8, 2008
    #2
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  3. damocles

    damocles Guest

    Well, people here are very knowledgeable and have provided me with ver
    useful help in the past

    *-As-* it's not my computer (i'd never buy a Dell), it's not up to m
    to do the tech support. Instead I am helping my mate out who has th
    problem and I wanted to see if there is anyone else out there who ha
    experienced the same thing

    So, the Dell's kaput then?....So much for the 'Dells are best you ca
    buy nonsense I hear all the time' :

    Chri
     
    damocles, Oct 9, 2008
    #3

  4. It could happen to any make..


    --
    Mike Hall - MVP
    How to construct a good post..
    http://dts-l.com/goodpost.htm
    How to use the Microsoft Product Support Newsgroups..
    http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc
    Mike's Window - My Blog..
    http://msmvps.com/blogs/mikehall/default.aspx
     
    Mike Hall - MVP, Oct 9, 2008
    #4
  5. damocles

    damocles Guest

    Yeah, I know - but apparently 'Dell's DON'T break':D......

    something to do with -Dell delusion- ;)
     
    damocles, Oct 9, 2008
    #5
  6. damocles

    Cleve S. Guest

    I have a network of about 70 Dell Dimensions. A few, 2 or 3, have had a
    flashing yellow power light. They have regular ATA power supplies, I don't
    know about yours. Replacing the power supply fixed them. In my experience
    Dells are reliable, much better than the handful of Gateways & HPs I have.
     
    Cleve S., Oct 9, 2008
    #6
  7. damocles

    tanuj_chadha Guest

    I also use a dell system. It works like a charm. What you can do is yo
    can check the support website for dell. support.dell.com. You can chec
    the website & the dell community forum. If you want to do that. Try t
    unplug parts one by one & check what is causing the problem

    --
    tanuj_chadh

    Tanuj

    History repeats itself, first as tragedy, second as farce. - Kar
    Marx :geek:
     
    tanuj_chadha, Oct 9, 2008
    #7
  8. damocles

    Ferd Burfel Guest

    After seeing this a couple of hundred times over the last few years, it's
    probably the power supply.

    Flashing amber = power supply
    Steady amber = motherboard

    But check the motherboard for "swollen" capacitors. I have seen the MB go
    and then take the PS with it.


    Ferd
     
    Ferd Burfel, Oct 10, 2008
    #8
  9. damocles

    damocles Guest

    Thanks guys - I shall pass it on!

    BTW, a 42 page post on this issue in the dell support forum suggests
    there is a major issue that needs to addressed with the power quality
    power supply....in my book that's not reliable ( just my 1p )
     
    damocles, Oct 10, 2008
    #9
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