Dell Printer (A 940) not working with my Toshiba Vista Laptop

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by Aubreybt, Jul 23, 2007.

  1. Aubreybt

    Aubreybt Guest

    I installed the required Vista drive from the Dell website. The laptop
    actually shows it s the default printer in the controlpanel.When I try to
    print I get the message "Windows can not print due to a problem with the
    current printer setup"?

    What is going on here?
    Aubreybt, Jul 23, 2007
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  2. Aubreybt

    DellCA Guest

    It sounds like something in the printer configuration is not set up
    correctly. If you are still having a problem with the printer I would
    suggest trying the following steps to try and fix things:
    1) Uninstall the printer from Add & Remove Programs in the Control
    2) Disconnecting the printer from the computer
    3) Restart the computer
    4) Run the printer software/driver install
    5) When prompted by the install, connect the printer to the computer

    This should fix the problem. If it doesn't, or if you have other
    questions about it, I will be more than happy to answer them for you.

    Dell Customer Advocate
    DellCA, Jul 26, 2007
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