Dialog Box - You have unsent message in your Outbox. Do ---

Discussion in 'Windows Live Mail' started by Sam, May 1, 2013.

  1. Sam

    Sam Guest

    I have a Dell Studio XPS 9100 computer with Windows 7 Prof (SP1), Windows
    Live Mail, Windows Essential 2012, and am up to date with all MS Security
    Updates. Yesterday, after closing WLM, I noticed on the computer desktop, a
    small Windows Live Mail dialog box that states: You have unsent messages in
    your Outbox. Do you want to send them now? Yes or NO buttons.

    I don't have Outlook installed on my computer but do have MS Word 2010.
    Approximately two weeks ago, I did change to Outlook.com but did not notice
    any problems after the change. I also noticed there is no Outbox folder in
    the Outlook.com account.

    I hope that the above makes sense since I am way above my "pay grade"!!!!!

    Thanks for any help, Sam.
     
    Sam, May 1, 2013
    #1
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  2. Sam

    StephenB Guest

    In Windows Live Mail, in the pane on the left where your folders are lsited, the
    Quick Views are at the top, your Hotmail (Outlook.com) account is below that
    with all of the folders from that account, and below that is an Outbox. Below
    that is Storage Folders for anything copied or moved locally that is no longer
    synchronized to your Outlook.com folders.
    The dialog suggests that you have a message that you intended to send, but
    hasn't or hadn't yet transmitted.
    -steve
     
    StephenB, May 2, 2013
    #2
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  3. Sam

    VanguardLH Guest

    When you compose a new e-mail and click Send, the copy of that e-mail
    gets deposited in the Outbox. That is the Outbox in your e-mail
    client (WLM), not somewhere on the server since obviously you haven't
    actually sent it yet. When the client establishes a mail session
    with the server is when the message gets transferred and, if
    successful, the client moves the message out of the Outbox and into
    the Sent Items folder (also in your client). The sending is being
    down by your client so that's where is the Outbox folder.

    You have unsent message(s) in the WLM's Outbox folder. Look there.
    That's the e-mail client you are using (since you are asking in the
    WLM newsgroup and also noted using WLM).
    Nothing to do with Outlook, a completely separate e-mail program.
    Each e-mail client has its own separate message store. You said you
    are using WLM, not Outlook, so Outlook isn't involved, especially if
    you aren't even loading Outlook or haven't installed it.
    Outlook.com is a change in the server-side webmail client's UI. Has
    nothing to do with what local e-mail client you use. You've now
    brought up 3 e-mail clients: 2 local ones (WLM and Outlook) and 1
    server webmail client.
    You are using WLM as your local e-mail client from what you've
    implied in your post. You see the message when you exit WLM. So the
    pending outbound message is sitting in WLM's Outbox folder. Go look
    there.

    You didn't actually ask a question so I'm assuming it was something
    like "Why am I getting this message when exiting WLM?"
     
    VanguardLH, May 2, 2013
    #3
  4. Sam

    Sam Guest

    StephenB and VanguardLH, many thanks for your excellent/very informative
    replies. They are "keepers" for future reference.

    VanguardLH, you summed up my concern - "Why am I getting this message when
    exiting WLM." For the past two years, I have not experienced this
    situation. I did find the Outlook box on the left side and there was a
    message in the folder. The message in the folder was a reply that I had
    sent to a subscribed email list, approximately two days ago and suspect this
    was causing the noted message. I have sent email messages to this email
    list in the past without any problems. Will try again and see what
    happens. Thanks again, Sam.



    "VanguardLH" wrote in message
    When you compose a new e-mail and click Send, the copy of that e-mail
    gets deposited in the Outbox. That is the Outbox in your e-mail
    client (WLM), not somewhere on the server since obviously you haven't
    actually sent it yet. When the client establishes a mail session
    with the server is when the message gets transferred and, if
    successful, the client moves the message out of the Outbox and into
    the Sent Items folder (also in your client). The sending is being
    down by your client so that's where is the Outbox folder.

    You have unsent message(s) in the WLM's Outbox folder. Look there.
    That's the e-mail client you are using (since you are asking in the
    WLM newsgroup and also noted using WLM).
    Nothing to do with Outlook, a completely separate e-mail program.
    Each e-mail client has its own separate message store. You said you
    are using WLM, not Outlook, so Outlook isn't involved, especially if
    you aren't even loading Outlook or haven't installed it.
    Outlook.com is a change in the server-side webmail client's UI. Has
    nothing to do with what local e-mail client you use. You've now
    brought up 3 e-mail clients: 2 local ones (WLM and Outlook) and 1
    server webmail client.
    You are using WLM as your local e-mail client from what you've
    implied in your post. You see the message when you exit WLM. So the
    pending outbound message is sitting in WLM's Outbox folder. Go look
    there.

    You didn't actually ask a question so I'm assuming it was something
    like "Why am I getting this message when exiting WLM?"
     
    Sam, May 2, 2013
    #4
  5. Sam

    VanguardLH Guest

    The following happens in some e-mail clients. I don't know if WLM is
    the same way.

    Once you send an e-mail, the server to which it will get sent is
    encoded into the message. If you then delete that account defined in
    your e-mail client, that outbound e-mail can't find the server it was
    told to use. When you composed the e-mail, an account was selected
    through which to send it. If the e-mail gets sent later and that
    account doesn't exist, it hangs there because it cannot find the
    account.

    If you modified your accounts since composing the e-mail, you might
    have to re-compose it. Start a new reply (without changing account
    definitions), copy the body of your reply from the message stuck in
    the Outbox and paste into your new reply, delete the old message stuck
    in the Outbox, and send the new re-composed message.

    You don't mention any errors during sending so I won't address an
    issue where your client cannot connect to or correctly establish an
    e-mail session with the server, the server is down, it's moved, or
    other reasons why your e-mail program cannot find the server or
    establish a mail session with it.

    Most e-mail client are configured to poll the acconts at regular
    intervals, like at 5, 10, or 15 minute intervals. They are often also
    configured to send immediately. When you compose a new e-mail and
    click the Send button, they attempt to immediately create a mail
    session to send the message now. Some users change the default
    configuration so not poll automatically at scheduled intervals or to
    not send immediately. That means after composing a new message, the
    user has to manually instigate a mail session. The message gets put
    into the Outbox and awaits for whenever the next mail session happens.
    If the user doesn't manually establish a mail session then the message
    sits in the Outbox for a mail session that never happens.

    Some e-mail clients will let you compose an e-mail when they are not
    normally loaded. A stub of code loads to handle the new-mail compose
    window. The the user composes their e-mail and clicks Send. That
    closes the new-mail compose window and puts the message in the Outbox
    folder to await the next mail session. However, once the new-mail
    compose window closes then the e-mail program unloads. Since the
    e-mail program isn't running anymore, it isn't available to establish
    a mail session to send the outbound message. It won't get sent until
    the next time you load the e-mail program. However, when the e-mail
    program loads, it will only do an automatic send if it has been
    configured to poll the accounts at regular intervals. If configured
    to, say, poll at 5 minute intervals then the zeroth interval is
    included; that is, the e-mail program does a scheduled mail poll when
    it gets loaded. If you configure the e-mail program to not do
    schedule mail polls then the item you put into the Outbox when the
    program wasn't loaded (i.e., the bounce load when it loaded only long
    enough to present you with the new-mail compose window) will sit in
    the Outbox awaiting the next manual instigated mail poll.

    Disabling scheduled mail polling and/or disabling the option to send
    immediately can result in the message sitting indefinitely in the
    Outbox. It's awaiting the user to do a manual poll.
     
    VanguardLH, May 2, 2013
    #5
  6. Sam

    Sam Guest

    VanguardLH, thanks again for the very informative information (another
    "keeper"). I just successfully finished sending an email to the noted
    email list. So the previous email problem must have been only a one time
    problem.

    Best wishes, Sam.


    "VanguardLH" wrote in message
    The following happens in some e-mail clients. I don't know if WLM is
    the same way.

    Once you send an e-mail, the server to which it will get sent is
    encoded into the message. If you then delete that account defined in
    your e-mail client, that outbound e-mail can't find the server it was
    told to use. When you composed the e-mail, an account was selected
    through which to send it. If the e-mail gets sent later and that
    account doesn't exist, it hangs there because it cannot find the
    account.

    If you modified your accounts since composing the e-mail, you might
    have to re-compose it. Start a new reply (without changing account
    definitions), copy the body of your reply from the message stuck in
    the Outbox and paste into your new reply, delete the old message stuck
    in the Outbox, and send the new re-composed message.

    You don't mention any errors during sending so I won't address an
    issue where your client cannot connect to or correctly establish an
    e-mail session with the server, the server is down, it's moved, or
    other reasons why your e-mail program cannot find the server or
    establish a mail session with it.

    Most e-mail client are configured to poll the acconts at regular
    intervals, like at 5, 10, or 15 minute intervals. They are often also
    configured to send immediately. When you compose a new e-mail and
    click the Send button, they attempt to immediately create a mail
    session to send the message now. Some users change the default
    configuration so not poll automatically at scheduled intervals or to
    not send immediately. That means after composing a new message, the
    user has to manually instigate a mail session. The message gets put
    into the Outbox and awaits for whenever the next mail session happens.
    If the user doesn't manually establish a mail session then the message
    sits in the Outbox for a mail session that never happens.

    Some e-mail clients will let you compose an e-mail when they are not
    normally loaded. A stub of code loads to handle the new-mail compose
    window. The the user composes their e-mail and clicks Send. That
    closes the new-mail compose window and puts the message in the Outbox
    folder to await the next mail session. However, once the new-mail
    compose window closes then the e-mail program unloads. Since the
    e-mail program isn't running anymore, it isn't available to establish
    a mail session to send the outbound message. It won't get sent until
    the next time you load the e-mail program. However, when the e-mail
    program loads, it will only do an automatic send if it has been
    configured to poll the accounts at regular intervals. If configured
    to, say, poll at 5 minute intervals then the zeroth interval is
    included; that is, the e-mail program does a scheduled mail poll when
    it gets loaded. If you configure the e-mail program to not do
    schedule mail polls then the item you put into the Outbox when the
    program wasn't loaded (i.e., the bounce load when it loaded only long
    enough to present you with the new-mail compose window) will sit in
    the Outbox awaiting the next manual instigated mail poll.

    Disabling scheduled mail polling and/or disabling the option to send
    immediately can result in the message sitting indefinitely in the
    Outbox. It's awaiting the user to do a manual poll.
     
    Sam, May 3, 2013
    #6
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