Digital Cable Set Top Box

Discussion in 'Windows Media Center' started by redneck, Aug 1, 2008.

  1. redneck

    redneck Guest

    I cannot get Media Center to recognize my Motorola digital cable set top box.
    I can find one 3 that Media Center has to stay on to view
    the digital cable.

    I get an error when setting up the TV signal that says "IR Hardware not
    found". I have the system set up just like Media Center says to do, but I
    cannot get it to work.

    The coaxial cable from the wall connects to my set top box. The set top box
    is set up to my PC's TV tuner. I put the IR cable from the Media Center PC
    to the front of the IR on the set top box. I cannot complete the setup
    wizard because it cannot find the IR signal. Anybody have any suggestion?
    redneck, Aug 1, 2008
    1. Advertisements

  2. redneck

    Barb Bowman Guest

    do you have an internal IR receiver or external USB? one or two
    ports? have you tried both ports? if external, have you tried a
    different USB connection? MCE2005 or Vista? what brand/model
    computer? doe you see the IR device in Device Manager under
    something like eHome XXXX?


    Barb Bowman
    Barb Bowman, Aug 1, 2008
    1. Advertisements

  3. Do you have Microsoft’s IR blaster or some other make?
    Richard Miller, Aug 1, 2008
  4. redneck

    redneck Guest

    I have an internal receiver, but I have an external usb receiver too from
    another computer. I have tried both ports on the internal and external. I
    have not tried a different usb connection but will try that. I have Vista.
    Computer is a HP m9200z and is about 4 months old. I do see the IR device in
    the Device Manager under Microsoft eHome. It appears the IR light lights up
    in my PC when I use both remotes from the cable box and media center remote.
    This is frustrating. HP can't figure it out.
    redneck, Aug 1, 2008
  5. redneck

    redneck Guest

    I think the IR blaster is built in from HP.

    redneck, Aug 1, 2008
  6. Use a S-Video cable from the Cable box to the TV tuner in the PC, unplug the
    receiver you got from the other PC.
    Use the IR cable on port 1 from the back of the HP PC to the cable box IR eye.
    Rerun the media Center setup.
    Use the MCE remote to change channels.
    Richard Miller, Aug 1, 2008
  7. redneck

    redneck Guest

    I may have discovered the problem. The TV picture and everything works just
    fine. I think the problem I have is the IR Blast is set to "No" in the
    confirguration settings of the Motorola set top box. I don't think I can
    change this setting and will have to see if the cable company has to refigure
    it back at their offices on Monday. I cannot chage the set top box with the
    Media Center remote.

    Do you think this sounds like it could be the problem?

    Thanks for your help.
    redneck, Aug 2, 2008
  8. redneck

    Curious Guest

    The STB has no control of if you can use an IR blaster from your computer to
    change its channels since the STB does not even realize that you are not
    using its own IR remote control to change it's channels.
    Many users have had trouble locating the position on the front of their STB
    to place the blaster coming from the computer. Use your STB remote at very
    close range to locate the sensor, it is not always at the same location on
    the STB that you see an IR response from.
    Curious, Aug 2, 2008
  9. redneck

    Barb Bowman Guest

    use a flashlight to identify the IR receiver on the STB to be sure
    you have the blaster stuck on the right place.


    Barb Bowman
    Barb Bowman, Aug 2, 2008
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.