Disc with Video & Audio files but PC only sees the audio Files

Discussion in 'Windows Vista General Discussion' started by Fezza, Nov 3, 2007.

  1. Fezza

    Fezza Guest

    Hello

    I get a disc from a music magazine that has audio & quick time video files
    but when I load the disc into my laptop and go to "My computer" it just shows
    the Disc as being an audio CD. If I explore the Disc it also only shows the
    audio files. Any suggestions as to how I can fix this.


    Fez
     
    Fezza, Nov 3, 2007
    #1
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  2. Fezza

    Rick Rogers Guest

    Hi,

    Before anything else, I would verify that the files are actually there by
    checking the disk on another machine or another drive. Even if your system
    doesn't have the QT player installed, it should still be able to see that
    the files exist if they are there (listed in the disk's TOC), so verifying
    it is the first step.
     
    Rick Rogers, Nov 3, 2007
    #2
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  3. Fezza

    Fezza Guest

    Hi Rick.

    I've had this problem with five different disks from the magazine. One
    faulty disc I could understand but all five. Its definitly a PC system
    problem.

    Ian
     
    Fezza, Nov 3, 2007
    #3
  4. Fezza

    Rick Rogers Guest

    Hi,
    How can you state this without having tried any of them on another system?
    Especially with all of them being from the same source.

    Just a thought, but have you tried running DIR from a command prompt?
     
    Rick Rogers, Nov 3, 2007
    #4
  5. Fezza

    Fezza Guest

    Hi

    Checked the discs in a neighbours pc and they work fine. Its just on my
    laptop that I'm getting the problem. It seems as if the PC reads the audio
    files and decides that its a CD rather than a data and audio disc.

    Ian
     
    Fezza, Nov 3, 2007
    #5
  6. Fezza

    Rick Rogers Guest

    Hi,

    Have you tried removing the upper and lowerfilter entries in the registry as
    described in method 2 here?
    http://support.microsoft.com/kb/314060

    This problem may be caused by a modification to the entries by third party
    software, causing an inability to read the disks correctly. The article,
    while written for XP, applies to Vista as well.
     
    Rick Rogers, Nov 3, 2007
    #6
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