Dish Network set top box DP311 remote not recognized

Discussion in 'Windows Media Center' started by Justin, Nov 4, 2004.

  1. Justin

    Justin Guest

    I have a Dish Network subscription with a DP311 set top box, and Media Center
    2005 will not recognize the remote control at all. At the initial set up
    screen where it tries to recognize my remote by holding down the "0" button,
    it says the remote can not be recognized. Then when I try to program the
    remote manually, it goes through the process like it's supposed to and it
    responds to my Dish remote control, but then when I try to use the Media
    Center remote to change channels, nothing happens and it still doesn't work.
    Does anyone know what's going on and how to get my Media Center remote to
    work right with my Dish Network set top box?

    Microsoft, is this a bug that needs to be fixed in the next rollout?

    Justin, Nov 4, 2004
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  2. Justin

    SHS Guest

    Justin Dish boxs can be funny becuase they odd ball IR try tipping the remote button.
    Didn't MS add any per-made IR files try if using the DP301 there pettey the same other then a few small diff from each from what I
    under stand.
    SHS, Nov 4, 2004
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  3. Justin

    Dash Riprock Guest

    I had the same problem....If you search Microsoft
    KB...You see there is a resolution for the problem...

    When you go through the set up process for the remote and
    when it ask if you need to hit "enter/OK" after you enter
    the channel.. Select "yes"..That will fix the problem
    with the remote..

    Dash Riprock, Nov 4, 2004
  4. Justin

    Justin Guest

    I'm not sure exactly what you mean... I bought Media Center 2005 myself
    through an OEM vender... could you please explain more...
    Justin, Nov 4, 2004
  5. Justin

    Justin Guest

    I tried what you said and it still didn't work. Do you have a URL of the KB
    Justin, Nov 4, 2004
  6. Justin

    Beef Jerky Guest

    Beef Jerky, Nov 5, 2004
  7. Justin

    deltasendero Guest


    I just got my system set up and had the same problems with my 311's. Before
    you start learning the remote codes, tell MCE that you do need to press enter
    and then use only 3 digit channels and medium IR speed and you should be up.
    deltasendero, Feb 22, 2005
  8. Justin

    LadyLee Guest

    I've tried everything from the thread with no luck. I have a 311 too. I've
    told MCE that I don't need to press Enter and that I use only 3 digets. I've
    covered the third ir eye (the one on the far right) with tape, and then
    isolated the 2 ir blasters from the MCE remote over the other 2 ir eyes on
    the 311. Still nothing.

    I see a picture and can change the chanel with my 311 remote. Everything is
    working GREAT except for the remote (which mean I cannot set up my Hauppauge
    dual tuner no PVR functionality, etc.).

    Any ideas? I've been working on this for two days! LOL!
    LadyLee, Apr 3, 2005
  9. Justin

    Remotehand Guest

    Did you ever get an answer? I am having the same problem.
    Remotehand, Jun 3, 2005
  10. Justin

    LadyLee Guest

    I built the MCE computer myself and had 14 days to return everything for a
    full refund. In those 14 days, I read every newsgroup I could find and even
    contacted Hauppauge (who said you can't use Dish systems with MCE). I
    returned everything...Way to go MS.
    LadyLee, Jun 3, 2005
  11. Justin

    Joe Horton Guest

    DirecTV works great....

    Joe Horton, Jun 4, 2005
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