DMI String has altered? Send computer in to get fixed!

Discussion in 'Windows Update' started by B. Peg, Jul 31, 2003.

  1. B. Peg

    B. Peg Guest

    Okay. The last update (whichever one) has messed up the Multimedia section
    (lost volume control). Now I tried to reinstall XP from the laptop
    manufacturer's (Toshiba) 3 installation disks and "No go." Won't reinstall
    Windows XP Home!

    On calling Toshiba support, they say the reinstallation has failed due to
    the DMI string being altered. Consequently, the manufacturer's recovery
    disks will not allow reinstallation. Message is "Wrong Machine." They say
    I need to send the laptop in for repair to get the DMI string (whatever that
    is) reset.

    Great job!

    B. Peg, Jul 31, 2003
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  2. Isn't this related to Microsoft's evil licensing trick in XP?

    Something about having to contact Microsoft each and every time you want to
    re-install to get a new key, or something like that. I haven't heard
    anything about OEM install media working differently...

    I bet Win2K or earlier will install just fine...

    For the record, I dislike XP intensely... it has network authentication
    "issues" that cause constant problems on the network.
    Robert A. Matern, Jul 31, 2003
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  3. B. Peg

    Jakob Guest

    Actually, this is not because of XP. The CD from your
    hardware vendor was made using a special tool to create
    PC recovery disks with all the files put together. These
    CDs are usually "locked" to only run on the computer model
    they came with. The "DMI String" is a string in your
    computer BIOS which says that it is a Toshiba model
    whatever. Chances are that some BIOS update or similar
    changed that name from e.g. version 105 to version 109,
    and now the recovery CD software thinks that it is the
    wrong labtop model.

    If you have applied any BIOS updates since you got the
    machine, try to put back the original BIOS version it
    came with, bugs and all, then run the recovery CD, then
    upgrade the BIOS again. Personally, I prefer companies
    that give me standard MS CDs and a sticker with the
    serial number, then I can install Windows in any
    configuration I want, even ones different than the
    Jakob, Aug 1, 2003
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