Document shows in print queue but doesn't print

Discussion in 'Windows Vista Networking' started by blue-eyed-tink, Sep 1, 2008.

  1. Running a Vista laptop and XP desktop connected to an HP 5500 OfficeJet. When
    a document is printed from the laptop it shows in the laptop queue and the
    desktop queue, but does not print. I can print documents from the XP desktop.
    blue-eyed-tink, Sep 1, 2008
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  2. blue-eyed-tink

    Malke Guest

    Did you install Vista drivers for the printer onto the Vista machine? If
    not, that's your next step. Get them from HP.

    Malke, Sep 2, 2008
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