Domain Name Server (DNS) does not have a listing for the website's

Discussion in 'Internet Explorer' started by oceanbear, May 31, 2008.

  1. oceanbear

    oceanbear Guest

    For some websites, particularly for those I have previously visited, I get
    this error and it will not open.
     
    oceanbear, May 31, 2008
    #1
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  2. oceanbear

    Don Varnau Guest

    Hi,
    Which version of Windows?
    Which version of Internet Explorer?
    How do you connect to the internet- cable, dsl, dial-up?
    Is a router involved?

    Don
    [MS MVP- IE]
     
    Don Varnau, Jun 1, 2008
    #2
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  3. oceanbear

    oceanbear Guest

    Windows XP
    IE 6 or 7
    Connect via wireless LAN

    If I format the hard drive and start totally over, stay with IE6, and before
    I do any of the windows updates, including not doing service pack 2, then
    this is not a problem and I can connect to all web sites. It used to be that
    once I did the updates, the problem occurred. Now it is even worse, it
    seems. Within a day, sometimes less, this problem occurs.

    For example, if I go to yahoo now and try to download messenger, I get to
    the first download windows, but as soon as it actually tries to download then
    I get the problem.

    This works okay: http://www.yahoo.com/
    This works okay: http://messenger.yahoo.com/
    This works okay: http://messenger.yahoo.com/download/8/
    This does not connect: http://rd.software.yahoo.com/msgr/8/msgr8us.exe

    Thanks for your help!
     
    oceanbear, Jun 1, 2008
    #3
  4. oceanbear

    Don Varnau Guest

    Hi,
    Are you running a third-party firewall/security suite? Are you running any
    type of browsing accelerator?

    Don
    [MS MVP- IE]
     
    Don Varnau, Jun 2, 2008
    #4
  5. oceanbear

    oceanbear Guest

    Don, thanks for your help.....

    I am running Norton 360 Premier Edition...no browsing accelerator... I do
    not think I am running anything unusual, or at least not trying to......

    Thanks!

     
    oceanbear, Jun 2, 2008
    #5
  6. oceanbear

    Don Varnau Guest

    Hi,
    Turn on the Windows Firewall from Control Panel> Windows Firewall, so that
    you will have *some* protection. Disable Norton 360 and see if the problem
    still occurs. You may have to find the option in 360 to load 360 at startup
    (or similar) disable it then restart.

    Don
    [MS MVP- IE]
     
    Don Varnau, Jun 2, 2008
    #6
  7. oceanbear

    oceanbear Guest

    Don, this occurs even without Norton 360 installed... and does not change
    when I do install Norton 360... it even happens before and after XP SP2
    installation.....

     
    oceanbear, Jun 2, 2008
    #7
  8. oceanbear

    Don Varnau Guest

    Does this link
    http://rd.software.yahoo.com/msgr/8/msgr8us.exe
    give the "Domain Name Server (DNS) does not have a listing for the website"
    message, or simply fail to connect?

    DSL? Cable?
    Is this a workplace LAN?

    Don
    [MS MVP- IE]

     
    Don Varnau, Jun 3, 2008
    #8
  9. oceanbear

    oceanbear Guest

    Hi Don, I am connected via wireless LAN at home - not a workplace setting.

    When I click on the link you listed, this is the result:

    Internet Explorer cannot display the webpage

    Most likely causes:
    You are not connected to the Internet.
    The website is encountering problems.
    There might be a typing error in the address.

    What you can try:
    Diagnose Connection Problems

    More information

    This problem can be caused by a variety of issues, including:

    Internet connectivity has been lost.
    The website is temporarily unavailable.
    The Domain Name Server (DNS) is not reachable.
    The Domain Name Server (DNS) does not have a listing for the website's
    domain.
    If this is an HTTPS (secure) address, click Tools, click Internet Options,
    click Advanced, and check to be sure the SSL and TLS protocols are enabled
    under the security section.

    Thanks!


     
    oceanbear, Jun 3, 2008
    #9
  10. oceanbear

    oceanbear Guest

    i think i have a new clue...

    When i go to cmd prompt and enter ipconfig /displaydns, all of the problem
    sites are listed. I tried to do a ipconfig /flushdns which appeared to
    execute properly, but all of the problem sites are still listed. It would
    seem that if I can actually clear the DNS cache this will be resolved? But
    who knows what caused it and what to do to prevent re-occurrence?

     
    oceanbear, Jun 3, 2008
    #10
  11. oceanbear

    Don Varnau Guest

    Hi,
    Try ipconfig /flushdns then clear the Temporary Internet Files, then restart
    the computer.

    Don
    [MS MVP- IE]

     
    Don Varnau, Jun 3, 2008
    #11
  12. oceanbear

    oceanbear Guest

    Unfortunately, no change......

    I did ipconfig /flushdns
    and it said successfully flushed the DNS Resolver Cache

    Then I did ipconfig /displaydns
    and the problem sites were still listed

    Then I opened IE7 and cleared all temporary files

    Then I restarted

    Then did ipconfig /displaydns and the problem sites were still listed

    And then opened IE7 and attempted to access the yahoo messenger as the
    example noted earlier - and it did not work the same way as before:
    This works okay: http://www.yahoo.com/
    This works okay: http://messenger.yahoo.com/
    This works okay: http://messenger.yahoo.com/download/8/
    This does not connect: http://rd.software.yahoo.com/msgr/8/msgr8us.exe

    So it seems that /flushdns is not actually flushing? Is there another way
    to do that? Or to adjust the time to live for the individual (or all) sites
    so they will go away? Currently these sites show a TTL of 604224.

    Also went into registry and tried to stop DNS caching by setting TTL to
    zero, but maybe that will not work until those broken site links are flushed?

    Thanks!

     
    oceanbear, Jun 4, 2008
    #12

  13. That means that you have overrides specified in your HOSTS file.

     
    Robert Aldwinckle, Jun 4, 2008
    #13
  14. oceanbear

    oceanbear Guest

    Thanks, Robert... could you please tell me how to get to the HOSTS file and
    adjust it so that I can get rid of the overrides....thanks!

     
    oceanbear, Jun 4, 2008
    #14

  15. C:\Windows\System32\drivers\etc
    You may have to remove a Read Only attribute to edit it with Notepad.
    Or, just rename it to OldHosts.
     
    Frank Saunders MS-MVP IE,OE/WM, Jun 5, 2008
    #15
  16. oceanbear

    oceanbear Guest

    THANK YOU, Frank and Robert....that did the trick...working great!
     
    oceanbear, Jun 5, 2008
    #16
  17. oceanbear

    oceanbear Guest

    Thank you Robert and Frank...that did the trick...everything is working now!
     
    oceanbear, Jun 5, 2008
    #17
  18. oceanbear

    oceanbear Guest

    Thank you, Don... I appreciate your help...got it all fixed!

     
    oceanbear, Jun 5, 2008
    #18
  19. oceanbear

    David Guest

    Hi Robert and Frank (and anyone else who can help)...

    I am back unfortunately....

    Problem has returned....

    It went well for a while by me simply renaming hosts to oldhosts every time
    there was a problem.... annoying but effective....

    Now even if I rename to oldhosts I cannot access some (not all) previously
    visiited websites...

    If I completely wipe hard disk and reload windows xp then everything works
    fine for about a day.... and then i return to the problem of not being able
    to assess sites such as yahoo messenger to download the software

    Tried the /flushdns command and everything appears to go away but it does
    not help the problem when I return to the IE browser and get this same error
    related to DNS....

    Thoughts would be greatly appreciated....

    Thanks, David
     
    David, Aug 2, 2008
    #19
  20. Do a thorough check for malware, following all of the steps at one of these
    Web pages.
    Help with malware:
    All MS-MVP Sites.
    http://aumha.org/a/parasite.htm
    http://aumha.org/a/quickfix.htm
    http://www.elephantboycomputers.com/page2.html#Removing_Malware
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/darnit.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm

    Unexplained computer behavior may be caused by deceptive software.
    http://support.microsoft.com/kb/827315

    So How Did I Get Infected Anyway?
    For quite a few people it's by installing programs like Messenger Plus,
    whose ads for malware don't identify the malware as such and try to convince
    you that you owe it to the author. See also:
    http://www.wilderssecurity.com/showthread.php?t=27971
    Don't ever do a "default" install of anything. Always choose Custom and see
    what else is being carried along. Don't install any extras you're not sure
    of.
     
    Frank Saunders MS-MVP IE,OE/WM, Aug 2, 2008
    #20
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