"Don't show this update again" does not work

Discussion in 'Windows Update' started by JoeBlotnik, Nov 12, 2009.

  1. JoeBlotnik

    JoeBlotnik Guest

    Using Custom Updates, I have been checking the "Don't show this update again"
    box for Silverlight. But it alway reappears each time I run Custom Updates. I
    get the same thing on Office 2007 updates, and I don't have and have never
    had ANY Office 2007 program on my PC.

    Unlike other posters, the "Don't show this update again" is NOT grayed out
    at any time, but is always available... It just doesn't work.

    Suggestions welcome.
    JoeBlotnik, Nov 12, 2009
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  2. Operating System?
    Service pack level?
    Shenan Stanley, Nov 12, 2009
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  3. As to Silverlight, just ignore it. The optional updates are not checked for
    installation by default as the high priority updates are, so you don't have to
    do anything to not install it. If someone knows which file or registry entry
    stores the "Don't show this update again" setting we might find a better answer.

    Do you have this path listed on your system? "C:\Program Files\Microsoft
    Office\Office12". If so, you probably have the Office 2007 Compatibility Pack
    for Office 2003. Attempting to open a Word 2007 .docx file with Word 2003 will
    provide a link to install the compatibility pack, which is probably what you or
    someone using your machine has done.
    G. R. Woodring, Nov 12, 2009
  4. Silverlight updates are a true PIA. Just keep hiding them.

    Is Office Compatibility Pack SP1 or SP2 along with Word Viewer, Excel Viewer
    or PowerPoint Viewer?
    PA Bear [MS MVP], Nov 12, 2009
  5. JoeBlotnik

    cindy Guest

    im having the same plm with my new tower and know cant get off my pc . i had
    a dell poeple looking at it and it is still not fix .
    cindy, Nov 12, 2009
  6. So... Same questions to you that I had for the original poster...

    Operating System?
    Service pack level?

    Perhaps if instructions on how to obtain that were included...

    Start button --> RUN
    (no "RUN"? Press the "Windows Key" + R on your keyboard)
    --> type in:
    --> Click OK.

    The picture at the top of the window that opens will give you the general
    (Operating System name) while the line starting with the word "version" will
    give you the rest of the story. Post _both_ in response to this message
    verbatim. ;-)
    Shenan Stanley, Nov 12, 2009
    PA Bear [MS MVP], Nov 12, 2009
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