double-sided printing report false page count on printer

Discussion in 'Internet Explorer' started by jobi, Aug 3, 2009.

  1. jobi

    jobi Guest


    when i print one page from IE on a duplex printer (double-sided) the message
    from the windows tray say 2 pages printed and on the printer counter 2 pages
    are added but only one page printed. if i change the printer driver duplex
    mode to single sided, the message in the windows tray display 1 page printed.
    with other browser the problem is not present.

    any idea?

    jobi, Aug 3, 2009
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  2. jobi

    rob^_^ Guest

    Your other browser is not IE.... Change the font family and font size
    settings so that both browsers have the same settings. Turn off the
    automatic page zooming in IE's print preview.

    Developers control what is printed with stylesheets. Developers can make
    mistakes, but most problems are caused by a loose keyboard nut.

    rob^_^, Aug 3, 2009
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  3. jobi

    Jo Guest


    I'm a Xerox analyst and we got this problem with a lot of customer who set
    printer to 2 sided by default

    If you try to print from internet explorer 6,7,8 just 1 page the printer
    count 2
    and the same thing occur when you are printing from office outlook

    i tried a lot of configuration and in the same time tried with google chrome
    and firefox for these one print is good and count to

    Would you please give me new's or a department who can help me with this
    issue it's very important for our customer


    Jo, Aug 4, 2009
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