Download Error 8007002

Discussion in 'Windows Update' started by Alchemist, Nov 28, 2007.

  1. Alchemist

    mutsie Guest

    I had the same problem as well and also intall the .NET Framework 1.1 service
    pack 1. manually after I've tried all the previous suggestions. My windows
    update gives the message that it is "up-to-date" again but it also says that
    the update failed....
    mutsie, Nov 29, 2007
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  2. Alchemist

    lifebtb Guest

    That worked perfectly for me. Thanks!

    lifebtb, Nov 29, 2007
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  3. Alchemist

    Alchemist Guest

    Thank you fei I just tried it and it installed according to the installation
    wizard. good luck to the rest of you
    Alchemist, Nov 29, 2007
  4. Alchemist

    PA Bear Guest

    What recommended fixes? Have you opened a free support incident?
    PA Bear, Nov 29, 2007
  5. Alchemist

    Jeff Guest

    The method I mentioned didn't work for me either.

    Opened a ticket at Microsoft and will wait to see what happens.

    Jeff, Nov 29, 2007
  6. Alchemist

    magic Guest

    This worked for me too....thanks, I had wasted quite a lot of time following
    instructions to stop services and delete directories.
    The manual install worked for my XP pro....Thanks again
    magic, Nov 29, 2007
  7. Alchemist

    Bill Dorion Guest

    You are definitely onto a solution with the manual double click at the file
    level. I tried the same work around and the update was successful. Note: Not
    sure if this is related to the 80070002 error, but when installing this
    update manually I received a message asking me to close the Quickbooks Agent.
    Options to let the app close it automatically which I selected and the
    process continued successfully. Maybe an issue between quickbooks agent,
    install exe app, and update interface interpreting the errors.

    Anyway, thanks to all, my machine is happy, happy again.
    Bill Dorion, Nov 29, 2007
  8. Jeff...This ABSOLUTELY worked for me on the VERY FIRST TRY!!! Unbelievable!
    You don't know how many hours I put in trying to fix this. Thank you so very
    ScorpionsTail, Nov 29, 2007
  9. Alchemist

    Brad Guest

    Manual install worked for me as well. I ran Windows update again afterwards
    and found a couple other updates (optionals) along with the framework update
    again. Allowed Windows to attempt to go through it's normal update process
    and it worked fine. Not sure if it actually attempted to install again or
    saw it there and skipped it. But now my Windows update says I'm up to
    date... woohoo!
    Brad, Nov 29, 2007
  10. Alchemist

    Aweriz Guest

    I try the way Fei wrote earlier and it seem to work. Thanks to you

    I have Xp Home edition SP2 and i have the same 8007002 error. I load
    version of Framework 1.1 Service Pack 1 and install it. It was
    NPD1.1sp1-KB867460-X86.exe. It installed fine. Then i update the
    new Service pack from the windows update. New File loaded fine and make the
    update and the download error disappear. Now it seem to be updated.
    Aweriz, Nov 29, 2007
  11. Alchemist

    doc4nuts Guest

    Thanks very much for this email link. I can't take it anymore!
    doc4nuts, Nov 29, 2007
  12. Alchemist

    Minhajul Hoq Guest

    Use the following instructions. The other methods will lead to an infinite amount of headaches.

    Well, first of all let me just say that I am not a computer professional. However, I have had the same problem with my 32-Bit Windows Vista Home Premium (making Microsoft's statement null and void) and I have solved it! Here are the step by step instructions:

    1) Go to the Start Menu.
    2) Click on Computer.
    3) Open up the drive where windows is installed (usually your C drive).
    4) Open the Windows Folder.
    5) Scroll down a bit and locate the SoftwareDistribution folder (exactly like that).
    6) Open the Download folder.
    7) Open the Install folder.
    8) There sould only be one file there. Right click on it and select "Run as Administrator".
    9) After entering an Administrator password, run the installation, using the default values and clicking yes at the license.
    10) After the installation is complete (shouldn't take more than a few minutes), restart your computer (as an added precaution, though not necessary).
    11) After the computer restarts again, run Windows Update again. It should run as normal. All fixed!
    I apologize for Microsoft's ineptitude.

    EggHeadCafe - .NET Developer Portal of Choice
    Minhajul Hoq, Nov 29, 2007
  13. Alchemist

    Jeff Guest

    Tried my own suggestions - and it didn't work.

    Opened a ticket at Microsoft and await their reply.

    Jeff, Nov 29, 2007
  14. Hey folks,

    What I ended up doing to get around the Windows Update thing was copied the
    update name, pasted into Google search, found the update, and then manually
    installed the damn thing. It worked w/ no problems. Don't know if that helps.

    felix_the_cat, Nov 30, 2007
  15. Alchemist

    MyKey53 Guest

    I had to follow Microsoft's cleaning of the Automatic Update file. Then turn
    off Norton and Norton's Script Blocker. THEN fei's method below worked
    without a hitch. Thank you.
    MyKey53, Nov 30, 2007
  16. Alchemist

    Jeff Guest

    Here is the fix from MS themselves:

    The issue can be caused by a damaged .NET Framework component. At this time,
    let's refer to the following steps to troubleshoot it:

    Step 1: Remove .NET Framework 1.1 using Microsoft Windows Installer CleanUp


    1. Visit:
    2. Please save the file on your Desktop
    3. Please double click the msicuu2.exe file to install it on your computer.
    4. Click Start -> All Programs->Windows Installer Clean Up.
    5. Please locate and remove Microsoft .NET Framework 1.1.

    Then, please move on to step 2 to reinstall .NET Framework 1.1 and its

    Step 2: Install .NET Framework 1.1 Redistributable Package and its updates
    Please download and install the following updates in order.

    Microsoft .NET Framework Version 1.1 Redistributable Packag

    Microsoft .NET Framework 1.1 Service Pack

    ..NET Framework 1.1 Service Pack 1 SYSTEM.WEB.DLL and MSCOREE.DLL Security
    Update for Windows Vista(KB929729

    Note: When the "File Download" window appears, please click Save, and follow
    the directions to save the file on the Desktop. After downloading all the
    setup files, please double-click on each one to install them. If you are
    prompted for an administrator password or confirmation, type the password or
    provide confirmation.
    Jeff, Dec 1, 2007
  17. Alchemist

    Mack Guest

    How did you get on with MS?

    Mack, Dec 7, 2009
  18. [ deleted ]
    alex.paul1004, Apr 17, 2014
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