Driver Download for Intel 82945G Chipset Family - Problems

Discussion in 'Windows Vista Hardware' started by dlsayremn, Jan 27, 2008.

  1. dlsayremn

    dlsayremn Guest

    Not sure if this should be posted here or Windows Update.

    Compaq Presario SR2180Nx
    Vista Home Premium
    Intel Pentium D CPU (Dual Core)
    RAM 3062 MB
    Monitor X2gen MW19R (Wide Screen 1024 x 768 @ 59 Gz)

    Received notice of driver update for 82945G chipset ver. today.
    It is an optional download. Checked and clicked install. When the computer
    restarted after the signon screen I got a black screen with notice signal out
    of range. User Manual for monitor says this indicates computer video signal
    exceeds frequency range of monitor.
    Had to shut down computer so could restart in safemode. Then had to use
    Restore to revert to previous drivers. Also, uninstalled update.

    Not sure what I am doing. Can I download and install this driver using
    Safemode with internet connection. Would I be able to change output frequency
    and how would I do it? Any help would be greatly appreciated.
    dlsayremn, Jan 27, 2008
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  2. Richard G. Harper, Jan 27, 2008
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  3. dlsayremn

    Dwarf Guest

    Hi dlsayremn,

    As has been pointed out throughout these newsgroups by several people,
    myself included, you should not download and install any hardware updates
    from Microsoft for anything but hardware manufactured by them. Instead,
    obtain all hardware driver updates from the hardware manufacurer, in your
    case Intel. From your post, I assume that you are talking about the graphics
    driver, so I enclose links to the current drivers from Intel. Select 32-bit
    or 64-bit as appropriate.

    32-bit Vista* Home Premium, 32-bit version&lang=eng

    64-bit Vista* Home Premium, 64-bit version&lang=eng
    Dwarf, Jan 27, 2008
  4. dlsayremn

    dlsayremn Guest

    Richard, Dwarf; Thanks for quick response. Will see what happens.

    For some reason, I get an error notice "The driver being installed is not
    validate for this computer. Please obtain the appropriate driver from the
    computer's manufacturer" when I try to download the newest drivers from
    Intel. Thought this was a Vista thing.

    The drivers I have now Intel released in April or May of 2007. Couldn't get
    them to load until MS sent update in August. HP didn't have them listed until
    The Windows Update I am trying to load now Intel released in September. I
    would really like to get the newest Intel update released 01-12-2008.

    Again thanks for help. Will let you know whta happens. DLS


    The drivers I have the problem with now Intel re
    dlsayremn, Jan 27, 2008
  5. The comments about not downloading drivers from Windows Update are
    overblown. If you can only find a driver for Vista on WU then use it. I
    haven't had problems with them. The manufacturer wrote them anyway.
    Colin Barnhorst, Jan 27, 2008
  6. dlsayremn

    dlsayremn Guest

    Colin, thanks for reply. DLS

    dlsayremn, Jan 27, 2008
  7. You're welcome.

    Colin Barnhorst, Jan 27, 2008
  8. dlsayremn

    dlsayremn Guest

    Went to Windows Update Catalog to get driver download. Windows Update still
    has it listed as installed. When clicked link there, I got the newest Intel
    download, not the Windows Update.
    After restart,everythig went normal until loading desktop and taskbar items.
    Not sure were in the process, but monitor went black and I got the "Out of
    Range" error.
    Shut down computer and restarted to go to Safe Mode and restore to before
    download. Safe Mode starts, goes to Loaded \Windows\System32\Drivers CRCDisk
    sys then hangs.
    Repair Startup loads files then goes to black screen.
    For about 10 minutes I have been lookig at a screen with Microsoft
    Corporation and the moving busy bar. tried to do Last Known Good configuratin.

    Trying to decide if I want to use my system recovery disks or take it in to
    MicroCenter and let them work on it. Don't know this is covered in my service
    dlsayremn, Jan 27, 2008
  9. dlsayremn

    Curious Guest

    using safe mode download and install the latest graphics drivers from the
    Intel Website, do not use drivers from the MS website.
    Then boot again in safe mode and set the resolution to the correct (native
    resolution ) of your display and then boot in normal mode.
    Curious, Jan 27, 2008
  10. dlsayremn

    dlsayremn Guest

    Was not able to download directly from Intel. Computer not validated message.
    Had to go roundabout to get get from Intel.
    I was unable to get to safe mode until 30 minutes ago. Still cannot get to
    regular Windows. Somehow lost all my restore points, so cannot revert and you
    cannot rollback to previous driver in safe mode.
    dlsayremn, Jan 28, 2008
  11. dlsayremn

    Curious Guest

    Were you able to load the Intel drivers from Safe Mode?
    Were you able while in Safe mode to change your desktop resolution to one
    that your display will accept when you boot in normal mode?
    Curious, Jan 28, 2008
  12. dlsayremn

    dlsayremn Guest

    Curious, thanks for help.

    When I finally got into Safe Mode, I disabled and uninstalled the adaptor
    and drivers and tried downloading from Intel. Got the usual message drivers
    not validated for this computer when I tried to install them. Then got the
    old drivers from HP and loaded them. My wife wanted her computer.

    Went to Windows Update Catalog, this is not the same as Windows Update, and
    got drivers from there. Have not done anything with them yet. I am tired.
    Been playing with this computer since 7:30 this morning. Will proably try
    again tomorrow.

    Again thanks for help. Will post any further developments. DLS
    dlsayremn, Jan 28, 2008
  13. dlsayremn

    Curious Guest

    I suggest that you contact Compaq support and have them provide you the
    latest drivers. Check their Website first they have them available there.
    Curious, Jan 28, 2008
  14. dlsayremn

    dlsayremn Guest

    HP-Compag worse than MS. Usually have updates 1-2 months after MS does.

    HP-Compaq still has Ver. release date 09-21-07( Intel release
    April, 2007).
    MS has Ver. release date 01-26-08( Intel release Otober, 2007).
    Not sure when Ver was released, but think was July.
    Intel newest Ver. was released 01-10-08.
    dlsayremn, Jan 28, 2008
  15. HP writes them both. HP provides the ones from MS. MS doesn't write the
    device drivers.
    Colin Barnhorst, Jan 28, 2008
  16. dlsayremn

    dlsayremn Guest

    Richard, Dwarf, Colin, Curious.
    Thanks for help. Drivers are installed and working.

    1. Downloaded and saved file WinVista 1573.exe from MS
    2. Restarted in Safe Mode.
    3. Ran file and installed drivers.
    4. Right clicked Desktop and clicked Personalize in popup menu. Then selected
    Display Settings.
    5. Resolution was at 1440x900. In Advanced Settings, List All Modes,
    32-bit, @60 HZ was selected. My monitor only supports
    1440x900,32-bit,@78 HZ.
    6. Changed to Resolution to 1024x768 and selected 1024x768,32-bit, 60 HZ.
    was my original setting.
    8. Restarted and everything works fine.

    Don't know why Resolution and Mode was changed.
    If I remember correctly the Update just download and install without an
    option to save and install later. Hopefully, noone else wiil have use their
    Recovery Discs and spend 6 hours runnig Repair Startup Files.

    Lesson learned: Do Updates in Safe Mode with Internet Connection and check
    Display Settinge after Video Driver installs.

    Again thanks. DLS
    dlsayremn, Jan 28, 2008
  17. dlsayremn

    dlsayremn Guest

    Got update notice for Intel video drivers today. Still have the old ones
    loaded.don't know what is going on. Will try installing them again.
    dlsayremn, Jan 31, 2008
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