Driving me MAD

Discussion in 'Windows Vista Mail' started by Charmain, Jun 20, 2008.

  1. Charmain

    Charmain Guest

    I am trying to apdate my e-mail account on 'windows mail' i have followed all
    the instructions but it keeps coming up with the following............

    The host 'POP3' could not be found. Please verify that you have entered the
    server name correctly.
    Account: 'Mail', Server: 'POP3', Protocol: POP3, Port: 110, Secure(SSL):
    No, Socket Error: 11001, Error Number: 0x800CCC0D

    Any ideas how to fix it ???
    Charmain, Jun 20, 2008
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  2. Charmain

    Bistey Csaba Guest

    For your incoming mail server you have to write your mail provider's
    POP3 server hostname (not "POP3" as currently filled in, as it is the
    protocol's name mail server use).

    Bistey Csaba, Jun 20, 2008
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  3. Charmain

    Dave Guest

    "Pop3" is not the valid server name.
    Your email provider should have instructions on their website for the
    correct server names and settings.
    Dave, Jun 20, 2008
  4. Charmain

    Charmain Guest

    Thanks very much for your help, I have managed to fix it.

    I would of been here all night with our your help.

    Have a good evening Charmain x
    Charmain, Jun 20, 2008
  5. Charmain

    Denise Guest

    I have tried too and never been able to send or receive mail. What a rip off
    from microsoft. You would think a brand new computer would have better
    Denise, Jun 21, 2008
  6. We're here to help if you have a specific question.
    For email problems we will often need to see a copy of the error message.
    Gary VanderMolen, Jun 21, 2008
  7. Charmain

    Guest Guest

    A number of people have asked for better instructions to be included with
    Vista, but I haven't seen Microsoft doing much about it. At least they
    provide a server for this newsgroup, even if they don't seem to provide
    anyone to offer answers on Windows Mail.

    Just complaining seldom helps you get answers, when you often need to
    right click on any error messages you get and copy the entire error messages
    into whatever you write so we'll have enough information to know what
    answer you need.
    Guest, Jun 21, 2008
  8. Microsoft can't really help, because of the myriad of different
    mail servers and their unique settings. The primary responsibility
    for email support should rest with the mail provider or ISP.
    Gary VanderMolen, Jun 21, 2008
  9. Charmain

    kaiser92 Guest

    kaiser92, Jun 21, 2008
  10. Charmain

    kaiser92 Guest

    I had the same problem W/windows mail. contact ypur ISP, they'll go thru the
    process step by step.
    kaiser92, Jun 21, 2008
  11. Charmain

    Charlie Tame Guest

    Denise, unless you have a private email provider the basic email
    function is usually provided byt you ISP (Internet Service Provider).
    They should have provided you with these details, not Microsoft. So for
    example if you get your internet from Comcast or Qwest then you will
    find those details on Comcast or Qwest's website, usually under the
    heading support. If they don't provide specific setting instructions for
    Vista the vital components are the server names and settings... so for
    example if only Outlook Express settings are given you should still be
    able to get by. If you tell us who provides your internet service we can
    take a guess, or may even know for sure, but without that info we can't
    help much. If you have been given an email address DO NOT include it
    here, only the part after the @ sign... example @mchsi.com.
    Charlie Tame, Jun 21, 2008
  12. Charmain

    Kirkwolf Guest

    Gary VanderMolen, you are a MS MVP. You could please clarify something for me?

    When MSN contracted with Qwest, or when Qwest contracted with MSN, who
    pays whom? Who is in charge between the two entities ? Would you care to
    elucidate, or at least enumerate, what part of "Qwest with MSN Premium" (now
    Qwest Mail by Windows Live) is Qwest responsible for, and what part is MSFT
    responsible for ? I have heard that MSFT pays Qwest, but the converse might
    be true as well. Because seemingly, neither party is responsible.

    I get sent back and forth between the two entities.

    Another thing, since you mentioned the "myriad of different mail servers"
    and there
    "unique settings", I think that MSN ought by all means and by all rights
    obtain the
    names and settings of each name server that each contracted ISP uses. And
    it should publish it. Why, the internet would make such an effort cheap and

    In "pre-computer days" such an index was known as a "phone book". Now we, the
    people, have "diddly-quat" Of course MSFT could help, but that would
    require a sense of responsibility.... no, we don't have that.

    Or lets make another comparison between "computer mail servers" and "the
    people known as United States Post office mail delivery personnel"

    Now, to explain further, each of these categories of "mail delivery
    the "computer kind" and the "human kind" have both "a myriad of names and
    settings". However, if my mail-man oops mail-person, decides to burn my mail
    or eat it, or open it, after a very short while I will make inquiries at the
    post office,
    and I will find out who is responsible and the crazy post-person will get

    With the "computer-kind" of mail servers, which it seems are run by humans
    as well, there is no responsibility, no list, nobody who is in charge, no one
    cares. Because when you are a "computer mail server", then nobody knows
    your name, and nobody can ever touch you. What a great system you people put
    together there.

    So by and large, the conclusion is that MSFT is not responsible, because a
    whole attitude of "not being responsible runs straight from top to bottom
    thorughout the Microsoft organization". This is legally cemented in each
    and every
    EULA, etc. When you say the primary responsibility for e-mail support
    rest with the ISP, then this simply a cheap cop-out on the part of Microsoft.
    Why ? Because if MSFT writes and encodes the software, then generally only
    MSFT can know what it does, and how it does it, and how it can be fixed.

    There are no experts at Qwest that would know how to fix Microsoft software.
    I challenge you: Name one ! Finally, Qwest may quite well be legally
    prevented from
    making any changes to MSFT software, even it had the know how to do so. It's
    all in the EULA.

    So may be this tells you something, may be that it's time for the cheap cop
    outs to stop, and that people at MSFT and Qwest will actually work
    together.... (Well in my dreams, I guess).

    (Of course "Qwest with MSN Premium" changed it's name to "Qwest with MSFT"
    (was that because the "premium part" of the service was missing ?) and now
    on screen, they refer to themself as "Qwest Mail by Windows Live".) Are
    frequent name changes made just to obfuscate who is responsible for what?)

    Sign me as "slightly annoyed".
    Kirkwolf, Jun 24, 2008
  13. I am not employed by Microsoft. The 'MVP' status just means that Microsoft
    has recognized me for accomplishing a lot of volunteer work in this newsgroup.
    As such, I am not privy to Microsoft's business arrangements. I do know that
    Qwest pays Microsoft for handling the chore of email service for Qwest customers.
    In the same way, AT&T (my ISP) pays Yahoo for handling email service for AT&T

    This isn't the right place to get involved in a long-winded discussion about
    relationships between Microsoft and its various partners. If you have specific
    issues with MSN and Qwest, I happen to know where some experts in that
    topic hang out: the newsgroup microsoft.public.msn.discussion .

    Good luck.
    Gary VanderMolen, Jun 24, 2008
  14. Charmain

    almetian Guest

    What i did when i ran into the same problem was to go to the default programs
    line of the start menu. Then i made Windows Live Mail my defaullt program for
    all programs it is able to open. Everything worked after that . I am
    running Vista Home Premium and Windows Live mail is my defalt mail program.
    I hope this helps.
    almetian, Jun 26, 2008
  15. I keep being ask for a POP3 and account supplier where are these on my
    Michael Thake, Jun 26, 2008
  16. You must have had a different problem because Charmain's issue
    clearly would not be fixed by what you did.
    Gary VanderMolen, Jun 26, 2008
  17. Is Live.co.uk your only email service provider? If so, that service does
    not have POP access, so it won't work with Windows Mail. You will
    need to upgrade to Windows Live Mail:
    Gary VanderMolen, Jun 26, 2008
  18. Charmain

    jasmarn Guest

    I'm not that stupid of a person, so when you tell me that you are having the
    same problems I'm having I don't know what to tell you.
    jasmarn, Sep 16, 2008
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