Duplex printing bug head to toe - HP printer

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by Saving, Feb 16, 2007.

  1. Saving

    Saving Guest

    I have an HP Officejet 6110 which is using the Vista built in driver (there
    is no driver from HP). I have the duplex unit attached but Vista refuses to
    allow me to print duplex in Portrait with the pages back to back. Instead it
    insists on printing "Flip up pages" i.e. the pages are head to toe so you
    read the first page and flip it lengthwise instead of widthwise. There is a
    setting "Flip Pages Up" which is supposed to control this but it has no
    effect. I have seen other people with different HP printers but the same
    problem (google). Apparently it does work correctly in landscape but I
    haven't tried that.
    I do try not to print things out often but when I do I use duplex so this is
    Are there any plans to fix the driver or any workarounds (no manual duplex
    is not a workaround by the way!)

    Thanks in advance

    Saving, Feb 16, 2007
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  2. Saving

    Garf Guest


    Since many of us seem to have the same problem (I have DJ5550), can you
    maybe post the drivers as an interim solution to one of the file sharing
    web sites (with a Beta disclaimer etc...) and post the link?

    Garf, Mar 28, 2007
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  3. Alan Morris [MSFT], Mar 29, 2007
  4. Oh and HP only gives me the gpd files I ask for from user requests. I never
    got a list of affected models from HP.

    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:

    This posting is provided "AS IS" with no warranties, and confers no rights.
    Alan Morris [MSFT], Mar 29, 2007
  5. This problem may be slightly different. I have an OfficeJet 7410.
    Automatic duplexing does not work. The driver attempts to force me
    into manual duplexing -- reinsert the printed page printed side up.

    This will work fine if you have a one page document AND you are able to
    insert it before the next page is pulled from the tray.

    William Jackson
    William Jackson, Jul 22, 2007
  6. Saving

    GKWhite Guest

    I, too, have HP printers (7410 and 7310 Officejet All-in-One models)
    each of which has a two-sided (duplex) printing attachment. However
    when printing using a new Dell notebook running Vista Home Premium,
    cannot print AUTOMATICALLY in duplex mode (it is not an option on th
    print menus). I can print on both sides of the paper by MANUALL
    reinserting the paper. I was told by HP that "a patch is being worke
    on by Microsoft", but cannot find any info about it. I'm thoroughl
    disgusted. Can anyone provide any assitance
    GKWhite, Jan 31, 2008
  7. HP has to provide the updated driver, they wrote the drivers that are
    included in Vista.

    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:

    This posting is provided "AS IS" with no warranties, and confers no rights.
    Alan Morris [MSFT], Feb 1, 2008
  8. Saving

    giltolan Guest

    My hp officejet 6110xi also flips the page even though Flip Page is NOT
    checked and the picture shows a spiral binder on the left of a page in
    portait layout.
    Good In Windows Vista updates I found:
    Hewlett-Packard - Other Hardware - officejet 6100 (DOT4USB) that was
    released 1/9/2008.
    Bad I repeatedly get Failed update code 80070103. What does this code mean?
    What should I do? When I Goggled this code, it brought me to Vistaheads
    for the first time. Where is your search engine???
    giltolan, Feb 1, 2008
  9. Saving

    Bob Headrick Guest

    Make sure the duplexer has been enabled - Start, Printers, double-click on
    the Officejet, Printer, Properties, Device Settings, Installable Options
    and make sure the Duplex Unit (for 2-sided printing) is set to "Installed",
    Apply, OK.

    Once you do this you will probably find the back side is printed upside
    down. In this case send me an email requesting a patch for the duplexer.

    Bob Headrick, MS MVP Printing/Imaging
    Bob Headrick, Feb 4, 2008
  10. Saving

    GKWhite Guest


    Thanks so much for sending the instructions for duplex printing usin
    Vista. It worked!!! However, as you indicated, the back side is bein
    printed upside down. Therefore, please e-mail me the patch for th
    duplexer in order to correct it.

    Thanks again

    GKWhite, Feb 9, 2008
  11. Same here with my 7310. Head to Toe no matter what you do. My Mac Pro does
    just fine... infact better. Hey Microsoft... Get with the program, or a
    Leopard with eat your lunch!!

    doctorjestphd, Feb 16, 2008
  12. Saving

    Corvette Ken Guest

    I just finished a chat with HP support. While he wouldn't acknowledge
    the bug in the 6100 driver, he did have me install the Deskjet 6500
    series driver in which the duplexing works right.

    1. add printer - hp - officejet 6500 series
    2. install as lpt1 for now. Finish the driver wizard.
    3. Open printer properties as administrator and change the port to the
    usb port the 6100 driver setup.

    Print to the 6500 driver it will duplex right. Hope this helps.
    Corvette Ken, Feb 16, 2008
  13. Saving

    BJ Guest

    Hi Bob,
    Could you please send me the same patch for the same head to toe duplex
    error on HP OfficeJet d155xi using Vista SP1 current driver version is
    I would be most grateful
    Many thanks
    BJ, Mar 23, 2008
  14. Saving

    Nana Guest

    If I had wanted to manually print two-sided, I wouldn't have bought the
    duplexer - which worked before I started using Vista. I can't afford a new
    printer, so WHEN will a WORKING patch be available? The 6500 driver is no
    help is solving the upside down back page!
    Nana, Mar 29, 2008
  15. Saving

    Malke Guest

    As Mr. Morris told you, this is up to HP. They are the ones who write the
    drivers for their hardware and *no one* else. I understand that you are
    frustrated and irritated, but you should be focusing that frustration and
    irritation where it belongs: on HP. Contact them.

    Malke, Mar 29, 2008
  16. Saving

    Nana Guest

    Interesting. HP is content with the 6500 drivers and as long as Microsoft
    doesn't "push" the issue (since it IS a Vista issue) we will continue to have
    to manually print two-sided. I have had the same reply from 3 separate HP
    techs - use the 6500 drivers. Perhaps if Mr. Morris contacted HP, he would
    have better results than us poor users. If nothing else, it would save him
    the time of replying to the same question.

    Quite frankly, Vista has been an irritant since the day I started using it!
    Nana, Apr 29, 2008
  17. I've been bugging the HP LaserJet developer on this for a year now. I even
    forward some of your mail (removing address's of course, but I don't think
    they'd contact you).

    HP wrote, tested, and confirmed functionality for the HP drivers included in

    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:

    This posting is provided "AS IS" with no warranties, and confers no rights.
    Alan Morris [MSFT], Apr 29, 2008
  18. Saving

    joeflorida Guest


    Thanks for the patch. It works great on my HP OfficeJet 6110with th
    duplexor. No more printing the "Flip Page" (or head to toe) option al
    the time.
    joeflorida, May 12, 2008
  19. Saving

    jeffc44 Guest

    Bob -
    Installed patch for DJ5650 on Vista Ultimate - duplexing works perfec
    jeffc44, May 17, 2008
  20. Saving

    kdcarver Guest

    Had the same issue with the 7310 flipping the pages in duplex, two-side
    mode. Alan sent me his patch -- a single "gpd" file that replaces th
    existing 7310 gpd file. Relatively painless once you know where t
    place the file (and stop/restart the spooling service)

    Thanks Alan!

    kdcarver, Jun 17, 2008
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