DVD drive disappears after burning / inserting disc

Discussion in 'Windows Vista Hardware' started by Mark Beiley, Apr 6, 2007.

  1. Mark Beiley

    Mark Beiley Guest


    After I burn a DVD, and when I re-insert a disc into the drive, the drive
    light stays on forever, and the drive is no longer recognized in Windows.
    It isn't listed in Device Manager, and it doesn't show up as a drive in
    Windows Explorer. The manual eject button is non-responsive. It doesn't
    seem to matter what I use to burn. I've experienced the problem with
    different burning software. When I reboot everything works fine again. I'm
    running Vista Home Premium. It is a fairly new Dell laptop with a "TSSTcorp
    DVD +-RW TS-L632D ATA Device" for the DVD drive.

    I'm still working with Dell on this, and they had me delete the
    UpperFilters/LowerFilters as described here:


    but that has not fixed the problem. They've had me run built in diagnostics
    on the drive, and the drive passes all tests. It doesn't really seem like a
    hardware problem.

    The driver is version 6.0.6000.16386 dated 6/21/2006 from Microsoft.

    Any suggestions would be great!

    Mark Beiley, Apr 6, 2007
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.