DVD-ROM icon won't show under "My Computer"; can't run DVDs. Help!

Discussion in 'Windows Media Center' started by onemoremoore, Nov 30, 2007.

  1. onemoremoore

    onemoremoore Guest

    Our Gateway computer has hardware installed for both a CD-RW drive and a
    DVD-ROM drive. We can run CDs but CAN'T run DVDs. We have the Microsoft
    Windows XP Home Edition OS. Under "My Computer," a CD-RW Drive (D:) displays.
    However, nothing displays showing a DVD-ROM icon. We recently had a computer
    crash and had to reload XP. My teenage son says that before the crash, the
    DVD-ROM icon displayed under "My Computer" under/as the "E" drive. Can anyone
    advise regarding how to create or restore the DVD drive so we can run DVDs?
    onemoremoore, Nov 30, 2007
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  2. onemoremoore

    Brian Guest

    This problem is probably more related to Windows or even hardware then Media
    Centre. So you should probably try a different group than this one. However,
    before you post elsewhere, being able to say you did this might help...

    Your computer may not be detecting the drive at all. Look at the status
    screen displayed when your computer boots up, do you see any mention of the
    drive there? You might also need to go into the computer's BIOS settings
    when it boots up and make sure the system is set to auto-detect the drive.
    If you can't get anything definitive from that, try switching the drive
    connections and see what happens.

    Brian, Nov 30, 2007
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  3. onemoremoore

    onemoremoore Guest

    Please consider this issue resolved! A kind and helpful third party led me to
    discover that the ribbon power supply to my DVD drive was disconnected.
    Reconnect, and voila!! THANKS and BEST TO ALL!
    onemoremoore, Nov 30, 2007
  4. onemoremoore

    Brian Guest

    "Is it plugged in?"

    You may now consider yourself an experienced computer troubleshooter! We've
    all forgotten that from time to time. <grin>
    Brian, Nov 30, 2007
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