DVDs don't play in WMP10, although play fine with PowerDVD5

Discussion in 'Windows Media Player' started by ? WhyMe ?, Jan 3, 2006.

  1. ? WhyMe ?

    ? WhyMe ? Guest

    Hello, everyone; and a VERY HAPPY NEW YEAR!

    I have been having a problem with my computer playing DVDs using Windows
    Media Player (WMP). The symptoms are as follows:
    1 - When in windowed mode, the movie is visible, but it is surrounded by a
    colored background 'matting'. (The background used to be black.)
    2 - I am unable to play the movies in fullscreen mode. The sound plays,
    but the video is completely blacked out.
    3 - The DVD plays fine if windowed or fullscreen using the Cyberlink
    PowerDVD 5 software that came with my computer.
    4 - The same colored background and lack of fullscreen visibility occurs
    if using other players, such as RealPlayer 10 or Quicktime.

    Things weren't always this way, but I'm not sure at what point it got
    screwed up. I used to be able to play the videos in WMP perfectly. I would
    prefer playing the movies using MediaPlayer, and I'm frustrated that I can't
    find a fix for this, especially the full-screen problem.

    Here are the technical details:

    - Dell Inspiron 9200
    - Sony DVD+-RW DW-D56A
    - Windows XP Professional 5.1.2600, Service Pack 2 build 2600

    - Windows Media Player 10 (v.
    - Using Cyberlink Video/SP Decoder
    - (The same thing happens if I use WinXP Video Decoder Checkup Utility to
    change to use Sonic MPEG Video Decoder

    Any thoughts or suggestions?
    Warmest regards,
    ? WhyMe ?, Jan 3, 2006
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  2. ? WhyMe ?

    Yves Leclerc Guest

    I've encountered problems with my DVD player also. It turned out that my
    nVidia video card drivers, at the time, had a known issue with video
    play-back. I found a "work-around" for this issue until a later version of
    the drivers fixed the problem. Check for updated video card drivers and/or
    motherboard chipset drivers.
    Yves Leclerc, Jan 3, 2006
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  3. ? WhyMe ?

    ? WhyMe ? Guest

    Thanks for the reply. I have an ATI Mobility Radeon 9700 with the latest
    driver. That doesn't seem to be the problem.
    ? WhyMe ?, Jan 3, 2006
  4. ? WhyMe ?

    Nakised Guest


    Go to start run and type in the following command in the box;
    "dvdupgrd /detect" (without quotes)

    That should tell you whether you have any DVD decoders present in the
    computer or not.
    If you have a DVD decoder, uninstalling and reinstalling it should resolve
    your problem. if you do not have one then get one...use the link below..

    Power DVD and other 3rd Party softwares have their own Decoders, but Media
    Player needs to have a DVD decoder installed for it to play DVD's.

    Hope it was useful...
    Nakised, Jan 6, 2006
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