E 7 NOT clearing all temp internet files as it claims to?

Discussion in 'Internet Explorer' started by Puzzled Guy, Dec 9, 2008.

  1. Puzzled Guy

    Puzzled Guy Guest

    We have Windows Microsoft Internet Explorer Version 7 and Windows Vista Home
    Premium preloaded on our laptop.
    It does NOT delete all temporary files etc -even if you select that option -
    as in what I have copied here from the Help page on deleting all information

    To delete all information
    Click to open Internet Explorer.
    Click the Tools button, and then click Delete Browsing History.
    Click Delete all, and then click Yes

    ...........But even if you tick the box to delete all stored passwords and
    add ons etc.,
    what are left behind in our temporary internet files folder, after
    apparently deleting everything else via IE7 tools options etc., are always 4
    cookies with our Username.
    Cookie:/ Cookie:/
    Cookie:/ and Cookie:/

    We have to delete these manually instead from the actual Temporary Internet
    Files folder, after clicking View Files in the Delete information options

    Could someone please explain why this is? After all, the IE 7 delete
    history/cookies/temp files information dialogue leads one to believe that
    this operation should entirely delete ALL browsing and internet files history
    and add ons and cookies and temporary internet files etc .


    Puzzled Guy, Dec 9, 2008
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  2. Puzzled wrote on Mon, 8 Dec 2008 23:35:01 -0800:

    Are you by any chance running MSN Messenger or Windows Live Messenger, or
    the Zune music software from Microsoft? These will also use the IE TIF
    folder as they deliver adverts via HTTP using part of IE, and so these may
    well be generated by one or more of those other applications running.
    Daniel Crichton, Dec 9, 2008
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  3. Puzzled Guy

    Puzzled Guy Guest

    I do have MSN Messenger installed but I very rarely run/use it, whilst I do
    not use the Zune software at all, as I use Windows Media Player version
    11.0.6001.7000, so I don't think that these are the culprits, surely? And I
    never visit the sites associated with the cookies, either.
    Maybe these cookies appear when I use my Vista Windows Mail email program?
    But in any case surely any such cookies should not survive the IE7 global
    temp files deletion process??
    Puzzled Guy, Dec 9, 2008

  4. The pages you do visit might include files and images
    which come with their own Cookies.

    Perhaps. Are you using its login by Live ID feature?

    In the same way that Daniel was imagining the TIF being open by other
    apps, the Cookie folder might be locked by another app.
    You could use Process Explorer to check. (E.g. use its Find command
    to check for Cookies.) Wow. I didn't think that many apps would have
    handles open to it. I guess you should try closing as many apps as possible
    before you try clearing Cookies too. Who knew? ; )

    BTW explorer.exe is one of the apps which shows up in that list.
    Presumably it at least could be left running when you use the
    Internet Options tool but if not you could use Task Manager
    to kill it too if necessary. To avoid having iexplore.exe running
    at the same time too you could Run... (or use File, New task in TM)

    control inetcpl.cpl

    Good luck

    Robert Aldwinckle
    Robert Aldwinckle, Dec 13, 2008
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