Embedded Media Player in IE7 broken after KB931768 - green rectangle instead of video

Discussion in 'Windows Update' started by Bob Woodside, May 14, 2007.

  1. Bob Woodside

    Bob Woodside Guest

    Embedded Media Player in IE7 broken after KB931768 - green rectangle instead
    of video

    After applying KB931768 (and KB930916, both part of the automatic update on
    05/09/2007) to WinXP, Windows Media Player embedded in IE7 plays sound but
    no video. There is nothing but a green rectangle where the video should be.

    Even more peculiar, if you move the IE7 window, the green rectangle is left
    behind: it stays in the same spot on the screen, leaving a white rectangular
    gap in the IE7 display.

    Please do *not* reply "Return your Temporary Internet Files to the default
    location," (this seems to have become a cliche reply to any post with
    "KB931768" in the subject line). The TIF directory has *never* been moved
    from its default location ("C:\documents and
    Settings\[userid]\LocalSettings").

    I have 3 clients experiencing exactly the same problem on several machines
    (all XP Pro or XP Home), and they've been driving me crazy since last
    Wednesday trying to walk them through repairing botched attempts to
    uninstall/reinstall IE7 or to install Firefox.

    Bob Woodside
     
    Bob Woodside, May 14, 2007
    #1
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  2. Bob Woodside

    PA Bear Guest

    PA Bear, May 14, 2007
    #2
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