Error 0x00000003 & 0x00000578 installing print driver

Discussion in 'Windows Vista Drivers' started by Tyler McLaughlin, May 26, 2009.

  1. Operating System = W2K8 Server Standard + SP1 and all updates (64-bit)

    I recieve the following two errors when attempting to install a Microsoft
    inbox print driver: (attached)

    Is there a solution?

    Thank you,

    - Tyler
     
    Tyler McLaughlin, May 26, 2009
    #1
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  2. Tyler McLaughlin

    Mike [MSFT] Guest

    I don't see any attachments. Can you describe the steps you took to install
    the drivers and the text of the errors?

    Thanks,
    Mike
     
    Mike [MSFT], May 26, 2009
    #2
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  3. Sorry about the attachment... that was copied and pasted from another post
    I'd put up where there was an "attachment" option.

    The steps performed are as follows:

    1) Utilize Prnt Mgmt, right click on drivers (local system) and select "Add
    Driver"
    2) Click "Next" @ Add Printer Wizard.
    3) Click "Next" again leaving "x64 Type 3 - User Mode" selected
    4) Select any driver from the list of available inbox drivers and click "Next"
    5) Click "Finish"

    The following two errors occur in order:

    1st error
    Window Title: "Add Printer Driver Wizard"
    "Unable to install Apollo P-1200, Type 3 - User Mode, x64 driver. Operation
    could not be completed (error 0x00000003)"
    Click "OK"

    2nd error
    Window Title: "Print Managment"
    "Failed to add driver. Operation could not be completed (error 0x00000578)
    Click "OK"
     
    Tyler McLaughlin, May 27, 2009
    #3
  4. Tyler McLaughlin

    Mike [MSFT] Guest

    I don't get those errors when I try those steps. Have you looked at the
    %windir%\inf\setupapi.app.log file to see if there are any obvious errors?

    -Mike
     
    Mike [MSFT], Jun 10, 2009
    #4
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