Error 0x80070643 - Updates fail to install

Discussion in 'Windows Update' started by Stephen Green, Oct 19, 2003.

  1. Windows Update downloads the updates fine, but then fails
    to install them, and in Windows Update.log, it gives
    error 0x80070643. This problem started happening with
    the two latest security updates.

    Microsoft's troubleshooter says this can occur
    if "Microsoft Root Authority" certificate or the "NO
    LIABILITY ACCEPTED, (c)97 VeriSign, Inc." certificate
    under Trusted Root Certification Authorities has been
    removed. So in Internet Explorer on my machine I went to
    Tools -> Options -> Content. When I click
    on "Certificates..." or "Publishers...", however, nothing
    happens. No window pops up or anything.

    Here are the error logs from Windows Update.log:

    2003-10-19 14:41:53 18:41:53 Success IUENGINE
    Querying software update catalog from
    https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/g
    etmanifest.asp
    2003-10-19 14:41:55 18:41:55 Success IUENGINE
    Asynchronous Download started
    2003-10-19 14:41:55 18:41:55 Success IUENGINE
    Download destination root folder is: K:\WUTemp
    2003-10-19 14:41:55 18:41:55 Success IUENGINE
    Downloaded file
    http://download.windowsupdate.com/msdownload/update/v3-
    19990518/cabpool/WindowsXP-KB828035-x86-
    ENU_5592ea8433000dd58e26455c498ff17.exe
    2003-10-19 14:41:55 18:41:55 Success IUENGINE
    Local path
    K:\WUTemp\com_microsoft.828035_WXP_SP2_WinSE_50219
    \WindowsXP-KB828035-x86-ENU.exe
    2003-10-19 14:41:56 18:41:56 Success IUENGINE
    Downloaded file
    http://download.windowsupdate.com/msdownload/update/v3-
    19990518/cabpool/WindowsXP-KB823182-x86-
    ENU_211ee84995ef332148cf9b6657c9038.exe
    2003-10-19 14:41:56 18:41:56 Success IUENGINE
    Local path
    K:\WUTemp\com_microsoft.823182_WXP_SP2_WinSE_47788_Critica
    l\WindowsXP-KB823182-x86-ENU.exe
    2003-10-19 14:41:56 18:41:56 Success IUENGINE
    See iuhist.xml for details: Download finished
    2003-10-19 14:41:56 18:41:56 Success IUENGINE
    Asynchronous Install started
    2003-10-19 14:41:56 18:41:56 Success IUENGINE
    Asynchronous Install completed startup
    2003-10-19 14:41:58 18:41:58 Success IUENGINE
    Installing SOFTWARE item from publisher com_microsoft
    2003-10-19 14:41:58 18:41:58 Success IUENGINE
    Installer Command Type: EXE
    2003-10-19 14:44:00 18:44:00 Success IUENGINE
    Installing SOFTWARE item from publisher com_microsoft
    2003-10-19 14:44:00 18:44:00 Success IUENGINE
    Installer Command Type: EXE
    2003-10-19 14:46:03 18:46:03 Error IUENGINE
    See iuhist.xml for details: Install finished (Error
    0x80070643: Fatal error during installation.)

    And from the file "Windows\system32\CatRoot2\dberr.txt" I
    get:

    CatalogDB: 2:44:02 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:44:07 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:44:12 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:44:17 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:44:22 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:44:27 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:44:32 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:44:37 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:44:42 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:44:47 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:44:52 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:44:57 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:45:02 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:45:07 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:45:12 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:45:17 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:45:22 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:45:27 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:45:32 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:45:37 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:45:42 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:45:47 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:45:52 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:45:57 PM 2003/10/19: WAITSVC: Calling
    StartService(): CryptSvc
    CatalogDB: 2:46:02 PM 2003/10/19: File #3 at line #65
    encountered error 0x000003e5
    CatalogDB: 2:46:02 PM 2003/10/19: File #3 at line #297
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: File #2 at line #2397
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: File #2 at line #815
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: File #3 at line #65
    encountered error 0x00000000
    CatalogDB: 2:46:02 PM 2003/10/19: File #3 at line #297
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: File #2 at line #2397
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: File #2 at line #815
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: File #3 at line #65
    encountered error 0x00000000
    CatalogDB: 2:46:02 PM 2003/10/19: File #3 at line #297
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: File #2 at line #2397
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: File #2 at line #815
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: Adding Catalog File:
    oem6.CAT
    CatalogDB: 2:46:02 PM 2003/10/19: File #3 at line #65
    encountered error 0x00000000
    CatalogDB: 2:46:02 PM 2003/10/19: File #3 at line #297
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: File #2 at line #2397
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: File #2 at line #597
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: DONE Adding Catalog
    File: oem6.CAT
    CatalogDB: 2:46:02 PM 2003/10/19: File #3 at line #65
    encountered error 0x00000000
    CatalogDB: 2:46:02 PM 2003/10/19: File #3 at line #182
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: File #2 at line #750
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: File #3 at line #65
    encountered error 0x00000000
    CatalogDB: 2:46:02 PM 2003/10/19: File #3 at line #297
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: File #2 at line #2397
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: File #2 at line #815
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: File #3 at line #65
    encountered error 0x00000000
    CatalogDB: 2:46:02 PM 2003/10/19: File #3 at line #297
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: File #2 at line #2397
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: File #2 at line #815
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: Adding Catalog File:
    _000000_.cat
    CatalogDB: 2:46:02 PM 2003/10/19: File #3 at line #65
    encountered error 0x00000000
    CatalogDB: 2:46:02 PM 2003/10/19: File #3 at line #297
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: File #2 at line #2397
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: File #2 at line #597
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: DONE Adding Catalog
    File: _000000_.cat
    CatalogDB: 2:46:02 PM 2003/10/19: File #3 at line #65
    encountered error 0x00000000
    CatalogDB: 2:46:02 PM 2003/10/19: File #3 at line #182
    encountered error 0x00000426
    CatalogDB: 2:46:02 PM 2003/10/19: File #2 at line #750
    encountered error 0x00000426

    Any ideas on how I could fix this?
     
    Stephen Green, Oct 19, 2003
    #1
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  2. Stephen,

    This was posted this morning in the original thread that you started by
    David Herman, MS-MVP . Please stick to the original thread so that you
    can see the suggested resolutions being offered to you ...........

    " Click on Start, Run and type "REGSVR32 INITPKI.DLL" (w/o the quotes). You
    should see a popup message that this process succeeded. Click OK.

    That will resolve your problems.

    -- David Herman Windows Update MVP "


    Mow Green [MVP]
    *-343-* Never Forgotten
     
    Mow Green [MVP], Oct 20, 2003
    #2
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