Error 0x80070643

Discussion in 'Windows Live Messenger' started by joysaliken, Mar 22, 2008.

  1. Greetings Mihovil,

    Could you be more specific about what your problem is (again)? I can't find your earlier
    post.
     
    Jonathan Kay [MVP], Dec 30, 2008
    #21
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  2. This is the reply I received from Windows Support that actually worked!!!!

    I understand that you are getting 0x80070643 while trying to install Windows Live Products.

    This issue can occur if one of the previous installations places your computer in a reboot pending state.

    To resolve this issue, please follow the steps below.

    Tips before starting:

    Visit http://download.live.com and download the latest Messenger Programme Windows Live 2009 and save to Desktop for your ease.

    Download and install the Windows Installer CleanUp Utility from this site: http://support.microsoft.com/kb/290301 and also save to Desktop.

    Solving Steps:

    1. The first step is to use the Windows Installer Cleanup Utility Programme that you recently downloaded above.

    2. Start the Programme which can be found by Clicking Start, click All Programs and then click on Windows Install Clean Up (Do not click on the Windows Installer CleanUp Utility Install button again as this only re-installs the programme and does not carry out the search).

    3. On the list of Installed Products, select all instances that have (All Users) Windows Live on it. To make sure that you are removing the right programs, click on one item at a time then click on the Remove button until all entries with (All Users) Windows Live are deleted from the list (you may have 8 Products or more listed). Do not delete anything else!

    4. Click "Exit."

    5. Restart your computer to make sure that all changes made will take effect.

    6. After restarting the computer Install the latest version of the Windows Live 2009 Programme that you recently downloaded.


    This has resolved the issue for my numerous errors when trying to load the new Windows Live 2009 Programme and is not however guaranteed. I hope this helps you, regards Ness.





    Posted as a reply to:

    Error 0x80070643
    22-Mar-08

    I sign in onto Windows Live Messenger and then a pop up comes on the side of
    the screen saying something roughly around you can update windows live
    messenger click here too
    Something like that, i install it but then it goes.
    There was a problem with this Installation. Windows live suite was not
    installed

    System Detail

    Code:0x8007064
    Description: Fatal error durig installation

    Can someone plese help me on this? I looked it up on the internet but found
    no answer.

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    Vanessa Malho, Sep 22, 2009
    #22
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  3. joysaliken

    scott gregg Guest

    Ive been trying to fix this thing for days and i was about to throw this computer out the window. You have saved me and my computers relationship with your link. THANK YOU SO MUCH!!!



    Jonathan Kay [MVP] wrote:

    Re: Error 0x80070643
    22-Mar-08

    Greetings

    Try from the following link instead
    http://messenger.jonathankay.com/redir/wlm85.as

    --
    Jonathan Ka
    Microsoft MVP - Windows Live Messenge
    MSN Messenger/Windows Messenge
    MessengerGeek Blog: http://www.messengergeek.co
    Messenger Resources: http://messenger.jonathankay.co
    (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citatio
    -


    Previous Posts In This Thread:

    Error 0x80070643
    I sign in onto Windows Live Messenger and then a pop up comes on the side of
    the screen saying something roughly around you can update windows live
    messenger click here too
    Something like that, i install it but then it goes.
    There was a problem with this Installation. Windows live suite was not
    installed

    System Detail

    Code:0x8007064
    Description: Fatal error durig installation

    Can someone plese help me on this? I looked it up on the internet but found
    no answer.

    Re: Error 0x80070643
    Greetings

    Try from the following link instead
    http://messenger.jonathankay.com/redir/wlm85.as

    --
    Jonathan Ka
    Microsoft MVP - Windows Live Messenge
    MSN Messenger/Windows Messenge
    MessengerGeek Blog: http://www.messengergeek.co
    Messenger Resources: http://messenger.jonathankay.co
    (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citatio
    -


    I had the same problem. This file can install live messenger.
    I had the same problem. This file can install live messenger. but when i ask
    for remote assistance, still asking me to upgrade to the lastest version of
    messenger. so still need help..

    :

    Re: Error 0x80070643
    Thanks man it helped :

    :

    Hi,Glad to hear it. Another point for the MSI version.
    Hi

    Glad to hear it. Another point for the MSI version

    --
    Jonathan Ka
    Microsoft MVP - Windows Live Messenge
    MSN Messenger/Windows Messenge
    MessengerGeek Blog: http://www.messengergeek.co
    Messenger Resources: http://messenger.jonathankay.co
    (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citatio
    -



    Hi Shawn,That's sort of another problem entirely.
    Hi Shawn

    That's sort of another problem entirely

    What's really going on (and yes, the error is wrong, as is the link) is that Remote
    Assistance on Windows XP requires Windows Messenger to be installed (note, not just
    Windows -Live- Messenger). Live Messenger and Windows Messenger are two separate products

    That said, just download and install Windows Messenger from the following link. After that,
    you can then use Remote Assistance within Windows Live Messenger
    http://microsoft.com/downloads/details.aspx?FamilyID=a8d9eb73-5f8c-4b9a-940f-9157a3b3d77

    --
    Jonathan Ka
    Microsoft MVP - Windows Live Messenge
    MSN Messenger/Windows Messenge
    MessengerGeek Blog: http://www.messengergeek.co
    Messenger Resources: http://messenger.jonathankay.co
    (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citatio
    -


    Thanks a lot!!
    Thanks a lot!! It works wonderfully. But where can I get the Windows Live
    Mail also?

    I tried to install the Live suite again and the same error appears! Thanks.

    Ray


    :

    Dude i take that back man every time i try to sign in on Windows live
    Dude i take that back man
    every time i try to sign in on Windows live messeneger (the one you told me
    to download)
    a pop up appears saying send errr report
    what do i do

    :

    Re: Error 0x80070643
    :


    I had the same problem. The way I fixed it (and it worked) was to go to
    Start>Run, type 'cmd' and then enter each of these one at a time at the
    command prompt (hit 'enter' after each one if needed):

    regsvr32 wuapi.dll
    regsvr32 wuaueng.dll
    regsvr32 atl.dll
    regsvr32 wucltui.dll
    regsvr32 wups.dll

    It also fixes an issue where you keep getting messages from the security
    center saying automatic updates are off when the automatic update window says
    they are on.

    Windows Live Installation Error
    Thank you Jonathan! Chalk up another point for the .msi!

    ~~~~~~~~~~~~~~
    Dwayne Willits
    IT Specialist
    Cascadia Community College
    ~~~~~~~~~~~~~~

    Jonathan Kay, the link you provided is not opening. please check an revert.
    Jonathan Kay, the link you provided is not opening. please check an revert.

    regards,

    :

    Greetings,The link is still valid and working here, could you be more specific
    Greetings,

    The link is still valid and working here, could you be more specific as to "not opening'?


    --



    Re: Error 0x80070643
    Hi, Jonathan,

    Kindly note that the link http://messenger.jonathankay.com/redir/wlm85.asp
    is unresponsive. Could you please sort this out. I want to see if it will fix
    my WLM problem.

    Regards,

    :

    Hi,It works fine here and elsewhere.
    Hi,

    It works fine here and elsewhere. I expect you may be having routing issues.


    --



    problems with windows live messenger
    Hey I cannot install windows live messenger please help me

    problems with windows live messenger
    It works now thanks for the help:)

    HELP!
    Hey Jonathan,
    I did what u said..
    downloaded http://messenger.jonathankay.com/redir/wlm85.asp..
    opened it..

    Then i run my WLinstaller.
    Still same problem..
    Help man please cant live without msn!!

    thank you very muchq
    you can add another point to your file. worked perfectly well in my windows xp. I was using windows messenger 'cause I coudn't upgrade ! Thank you very much.

    Windlows Live 2009 Faults
    This is the reply I received from Windows Support that actually worked!!!!

    I understand that you are getting 0x80070643 while trying to install Windows Live Products.

    This issue can occur if one of

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    Silverlight 3: Displaying and Charting with TwitterCounter
    http://www.eggheadcafe.com/tutorial...e6-8584c1f63683/silverlight-3-displaying.aspx
     
    scott gregg, Oct 27, 2009
    #23
  4. Hi Scott,

    Glad I could be helpful :)

    --
    Jonathan Kay
    Microsoft MVP - Windows Live Messenger
    MSN Messenger/Windows Messenger
    MessengerGeek Blog: http://www.messengergeek.com
    Messenger Resources: http://messenger.jonathankay.com
    (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
     
    Jonathan Kay [MVP], Oct 27, 2009
    #24
  5. Windows live mess did work until a windows update was installed last summer.

    Looking for a solution to the error code 0x80070643.
    When trying to install windows live I receive 0x80070643
    It?s not possible to remove or repair the live mess.
    Have been in contact with live mess support. I have been asked to test sveral ways to solve this issue but so far no sucess. windows install clean up can remove all windows live things, but still windows live essentials is visual in windows add / remove programs.
    Not possible to remove or repair

    Any one knows what to do ?




    joysalike wrote:

    Error 0x80070643
    22-Mar-08

    I sign in onto Windows Live Messenger and then a pop up comes on the side of
    the screen saying something roughly around you can update windows live
    messenger click here too.
    Something like that, i install it but then it goes.
    There was a problem with this Installation. Windows live suite was not
    installed.


    System Details

    Code:0x80070643
    Description: Fatal error durig installation.

    Can someone plese help me on this? I looked it up on the internet but found
    no answer.

    Previous Posts In This Thread:

    Error 0x80070643
    I sign in onto Windows Live Messenger and then a pop up comes on the side of
    the screen saying something roughly around you can update windows live
    messenger click here too.
    Something like that, i install it but then it goes.
    There was a problem with this Installation. Windows live suite was not
    installed.


    System Details

    Code:0x80070643
    Description: Fatal error durig installation.

    Can someone plese help me on this? I looked it up on the internet but found
    no answer.

    Re: Error 0x80070643
    Greetings,

    Try from the following link instead:
    http://messenger.jonathankay.com/redir/wlm85.asp


    --



    I had the same problem. This file can install live messenger.
    I had the same problem. This file can install live messenger. but when i ask
    for remote assistance, still asking me to upgrade to the lastest version of
    messenger. so still need help...

    :

    Re: Error 0x80070643
    Thanks man it helped :D

    :

    Hi,Glad to hear it. Another point for the MSI version.
    Hi,

    Glad to hear it. Another point for the MSI version.


    --




    Hi Shawn,That's sort of another problem entirely.
    Hi Shawn,

    That's sort of another problem entirely.

    What's really going on (and yes, the error is wrong, as is the link) is that Remote
    Assistance on Windows XP requires Windows Messenger to be installed (note, not just
    Windows -Live- Messenger). Live Messenger and Windows Messenger are two separate products.

    That said, just download and install Windows Messenger from the following link. After that,
    you can then use Remote Assistance within Windows Live Messenger:
    http://microsoft.com/downloads/details.aspx?FamilyID=a8d9eb73-5f8c-4b9a-940f-9157a3b3d774


    --



    Thanks a lot!!
    Thanks a lot!! It works wonderfully. But where can I get the Windows Live
    Mail also?

    I tried to install the Live suite again and the same error appears! Thanks.

    Ray


    :

    Dude i take that back man every time i try to sign in on Windows live
    Dude i take that back man
    every time i try to sign in on Windows live messeneger (the one you told me
    to download)
    a pop up appears saying send errr report
    what do i do

    :

    Re: Error 0x80070643
    :


    I had the same problem. The way I fixed it (and it worked) was to go to
    Start>Run, type 'cmd' and then enter each of these one at a time at the
    command prompt (hit 'enter' after each one if needed):

    regsvr32 wuapi.dll
    regsvr32 wuaueng.dll
    regsvr32 atl.dll
    regsvr32 wucltui.dll
    regsvr32 wups.dll

    It also fixes an issue where you keep getting messages from the security
    center saying automatic updates are off when the automatic update window says
    they are on.

    Windows Live Installation Error
    Thank you Jonathan! Chalk up another point for the .msi!

    ~~~~~~~~~~~~~~
    Dwayne Willits
    IT Specialist
    Cascadia Community College
    ~~~~~~~~~~~~~~

    Jonathan Kay, the link you provided is not opening. please check an revert.
    Jonathan Kay, the link you provided is not opening. please check an revert.

    regards,

    :

    Greetings,The link is still valid and working here, could you be more specific
    Greetings,

    The link is still valid and working here, could you be more specific as to "not opening'?


    --



    Re: Error 0x80070643
    Hi, Jonathan,

    Kindly note that the link http://messenger.jonathankay.com/redir/wlm85.asp
    is unresponsive. Could you please sort this out. I want to see if it will fix
    my WLM problem.

    Regards,

    :

    Hi,It works fine here and elsewhere.
    Hi,

    It works fine here and elsewhere. I expect you may be having routing issues.


    --



    problems with windows live messenger
    Hey I cannot install windows live messenger please help me

    problems with windows live messenger
    It works now thanks for the help:)

    HELP!
    Hey Jonathan,
    I did what u said..
    downloaded http://messenger.jonathankay.com/redir/wlm85.asp..
    opened it..

    Then i run my WLinstaller.
    Still same problem..
    Help man please cant live without msn!!

    thank you very muchq
    you can add another point to your file. worked perfectly well in my windows xp. I was using windows messenger 'cause I coudn't upgrade ! Thank you very much.

    Windlows Live 2009 Faults
    This is the reply I received from Windows Support that actually worked!!!!

    I understand that you are getting 0x80070643 while trying to install Windows Live Products.

    This issue can occur if one of

    THANK GOD FOR YOU!!
    Ive been trying to fix this thing for days and i was about to throw this computer out the window. You have saved me and my computers relationship with your link. THANK YOU SO MUCH!!!


    Submitted via EggHeadCafe - Software Developer Portal of Choice
    Adding WCF Service References
    http://www.eggheadcafe.com/tutorial...9-dfa51a9fab8e/adding-wcf-service-refere.aspx
     
    Stefan Lundqvist, Mar 15, 2010
    #25
  6. joysaliken

    Peter Foldes Guest

    Peter Foldes, Mar 15, 2010
    #26

  7. Yes. Get more information from the log that your install attempt creates.

    Here is what your code means:

    <cmd_output OS="W7">
    C:\>set /a c = 0x643
    1603
    C:\>net helpmsg %c%

    Fatal error during installation.
    </cmd_output>

    IOW something bad happened in the log before this generic code was issued.
    What was it?

    Also, in case the log does not provide sufficient clues to help identify the
    cause you could try doing the install manually, activate as much additional
    diagnostics as possible, e.g. add a verbose switch, and if that's not enough
    you can supplement all that with a ProcMon trace of that attempt.


    Good luck

    Robert Aldwinckle
    ---
     
    Robert Aldwinckle, Mar 15, 2010
    #27
  8. De um momento para o outro deixei de conseguir entrar no messenger, ent?o fui fazer uma atualiza??o do Windows Live, mas n?o consigo aparece sempre o erro: 0x80070643. Pode ajudar-me
     
    Lurdes Santos, Aug 27, 2010
    #28
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