error 0x8ac70004

Discussion in 'Windows Live Messenger' started by jcorssac, Sep 27, 2009.

  1. jcorssac

    jcorssac Guest

    I updated to windows live messenger version 2009 , when I am trying to make a
    call to another computer, I receive the following message: Your computer does
    not have a sound card, or a sound card is not selected.

    Messenger is not available right now. Please try again later. (0x8ac70004)

    Your computer does not have a sound card, or a sound card is not selected.

    Messenger is not available right now. Please try again later. (0x8ac70004)
     
    jcorssac, Sep 27, 2009
    #1
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  2. Greetings,

    Well I won't ask you a silly question, like if you have a sound card.

    But I will ask you what type sound card/device you have installed. Also, press the Alt key
    on the keyboard in any Messenger window, click the Tools menu from the menu bar that appears,
    and choose Audio and video setup. Within that wizard, see what it thinks about your audio
    device there.

    --
    Jonathan Kay
    Microsoft MVP - Windows Live Messenger
    MSN Messenger/Windows Messenger
    MessengerGeek Blog: http://www.messengergeek.com
    Messenger Resources: http://messenger.jonathankay.com
    (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
     
    Jonathan Kay [MVP], Sep 28, 2009
    #2
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  3. jcorssac

    moge20061 Guest

     
    moge20061, Oct 2, 2009
    #3
  4. jcorssac

    michael Guest

    this is a genuine problem that microsoft cannot solve, it happend to my 3 out
    of 4 computers

    apparently is something corrupted in registry and it is hard to clean it
    up..maybe be use skype from now on..microsoft cannot solve it till now
     
    michael, Oct 11, 2009
    #4
  5. jcorssac

    michael Guest

    ok it appears that the problem is caused by an old version of the Mcafee site
    advisor, you need to update this program
     
    michael, Oct 11, 2009
    #5
  6. jcorssac

    ralph Guest

    after doing what you suggested a new window opens saying we are unable to run
    audio and video settings.
     
    ralph, Dec 29, 2009
    #6
  7. jcorssac

    shah hk Guest

    dear jonathan,
    when we run the audio video setup and sellect the option "custom" to select speaker and microphone , it doesn't enable choosing option, kindly guide, we use skype write now for voice call and it works perfectly.
    regards
    shah
     
    shah hk, Aug 17, 2010
    #7
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