Error 2738 / Error 0x80004005

Discussion in 'Windows Vista General Discussion' started by pumpmom, Jun 21, 2008.

  1. pumpmom

    pumpmom Guest

    I'm trying to install the Blackberry Desktop Software Ver 4.2.2.
    InstallShield first gave me error 2738: Could not access VBScript ru
    time for custom action

    So, found solution to go to command prompt and type: regsvr32 /
    vbscript.dl

    Did that and got error code 0x80004005 "The module vbscript.dll wa
    loaded but the call to Dll register Server railed with error cod
    0x80004005.

    Now what

    Thank you
    N
     
    pumpmom, Jun 21, 2008
    #1
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  2. Click Start, click All Programs, click Accessories, right-click Command
    Prompt, and then click Run as administrator.

    Run the following command:

    regsvr32 vbscript.dll

    Press [ENTER]

    --
    Regards,

    Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    The Winhelponline Blog: http://www.winhelponline.com/blog
    Windows® Troubleshooting: http://www.winhelponline.com
     
    Ramesh, MS-MVP, Jun 22, 2008
    #2
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  3. pumpmom

    pumpmom Guest

    Thank you kindly for your reply - IT WORKED PERFECTLY!
    _________________________________________________________

     
    pumpmom, Jun 22, 2008
    #3
  4. You're welcome!

    --
    Regards,

    Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    The Winhelponline Blog: http://www.winhelponline.com/blog
    Windows® Troubleshooting: http://www.winhelponline.com


     
    Ramesh, MS-MVP, Jun 23, 2008
    #4
  5. pumpmom

    DKmoneypit Guest

    I am having the exact same problem with Vista trying to install I Tunes. Did
    everything you post except wasnt prompted to run as admin. When opened went
    straight to C:\users\HP_Administrator. Typed in regsvr32 vbscript32.dll -
    Did that and got error code 0x80004005 "The module vbscript.dll was loaded
    but the call to Dll register Server railed with error code 0x80004005." Same
    as 1st post by pumpmom. Any ideas??

     
    DKmoneypit, Jul 11, 2008
    #5
  6. Tried this?

    Click Start, click All Programs, click Accessories, right-click Command
    Prompt, and then click Run as administrator.

    --
    Regards,

    Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    The Winhelponline Blog: http://www.winhelponline.com/blog
    Windows® Troubleshooting: http://www.winhelponline.com


     
    Ramesh, MS-MVP, Jul 11, 2008
    #6
  7. pumpmom

    DKmoneypit Guest

    Right Click was the key.
    Thank You

     
    DKmoneypit, Jul 11, 2008
    #7
  8. pumpmom

    peterp Guest

    Hi all,
    I also run vista as a admin, I turned off UAC and run the dos shell as
    admin but still getting the error :-(((
    I even turned off all antivirus and spam blocking software and still
    not getting any further with registering the dlls.
    Any help is very appriciated!
     
    peterp, May 7, 2009
    #8
  9. pumpmom

    Gordon Guest

    Not an answer per se, but you should NOT be running on a daily basis in an
    admin account.
    It's not good practice and that is why in Vista accounts are created as
    Standard users by default, unlike XP.
     
    Gordon, May 7, 2009
    #9
  10. Start a completely new thread - or fully explain your problem.
    This thread has been dead for almost a year.
     
    Randall Flagg, May 7, 2009
    #10
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