error 646

Discussion in 'Windows Update' started by jkremke, Jan 6, 2009.

  1. jkremke

    jkremke Guest

    I have been trying to download updatees for widows vista. I keep getting
    "Windows encountered an unknown error" error 646.any suggestions as what to
    do? I have at least 5 downloads my computer needs
     
    jkremke, Jan 6, 2009
    #1
    1. Advertisements

  2. jkremke

    TaurArian Guest

    jkremke wrote:
    :: I have been trying to download updatees for widows vista. I keep
    :: getting "Windows encountered an unknown error" error 646.any
    :: suggestions as what to do? I have at least 5 downloads my computer
    :: needs



    1. Open Windows Update by clicking the Start button , clicking All Programs,
    and then clicking Windows Update.

    2. In the left pane, click View update history.

    3. Find an update for Windows that has failed to install, and then
    double-click the update to view more information.

    Updates that have failed to install will display Failed under Status, next
    to the update name.

    4. In the Windows Update dialog box, next to Error details, review the error
    code for the failed update.

    5. Either follow the links in the Windows Update dialog box under More
    Information or Help and Support to try to fix the problem, and then try
    installing updates again by using Windows Update in Control Panel or post
    back with the error code so perhaps someone may be able to assist further.


    --

    TaurArian [MVP] 2005-2009 - Update Services
    http://taurarian.mvps.org
    ======================================
    How to ask a question: http://support.microsoft.com/kb/555375
    Disclaimer: The information has been posted "as is" with no warranties
    or guarantees and doesn't give any rights. Computer Maintenance:
    Acronis / Diskeeper / Paragon / Raxco
     
    TaurArian, Jan 6, 2009
    #2
    1. Advertisements

  3. jkremke

    TomofWC Guest

    I don't think ou read the post.

    The error code is 646. I am having the same issue.

    Please read the post first then reply.
     
    TomofWC, Feb 14, 2009
    #3
  4. jkremke

    TaurArian Guest

    I thought it was relevant to the original poster. Many posters fail to
    provide sufficient information to assist in the diagnosis of problems.
    I asked the OP for some more information, by checking the update history for
    failed updates to give more clues. Just saying yo have an error code 646
    doesn't mean that much really, does it?

    I suggest you contact Microsoft for support issues, visit the International
    Support Web site:
    https://support.microsoft.com/common/international.aspx
    To make sure you receive the appropriate support information for your
    location, select your region setting from the list and then click the arrow
    button


    TomofWC wrote:
    :: I don't think ou read the post.
    ::
    :: The error code is 646. I am having the same issue.
    ::
    :: Please read the post first then reply.
    ::
    :: "TaurArian" wrote:
    ::
    ::: jkremke wrote:
    ::::: I have been trying to download updatees for widows vista. I keep
    ::::: getting "Windows encountered an unknown error" error 646.any
    ::::: suggestions as what to do? I have at least 5 downloads my computer
    ::::: needs
    :::
    :::
    :::
    ::: 1. Open Windows Update by clicking the Start button , clicking All
    ::: Programs, and then clicking Windows Update.
    :::
    ::: 2. In the left pane, click View update history.
    :::
    ::: 3. Find an update for Windows that has failed to install, and then
    ::: double-click the update to view more information.
    :::
    ::: Updates that have failed to install will display Failed under
    ::: Status, next to the update name.
    :::
    ::: 4. In the Windows Update dialog box, next to Error details, review
    ::: the error code for the failed update.
    :::
    ::: 5. Either follow the links in the Windows Update dialog box under
    ::: More Information or Help and Support to try to fix the problem, and
    ::: then try installing updates again by using Windows Update in
    ::: Control Panel or post back with the error code so perhaps someone
    ::: may be able to assist further.
    :::
    :::
    ::: --
    :::
    ::: TaurArian [MVP] 2005-2009 - Update Services
    ::: http://taurarian.mvps.org
    ::: ======================================
    ::: How to ask a question: http://support.microsoft.com/kb/555375
    ::: Disclaimer: The information has been posted "as is" with no
    ::: warranties
    ::: or guarantees and doesn't give any rights. Computer Maintenance:
    ::: Acronis / Diskeeper / Paragon / Raxco
     
    TaurArian, Feb 14, 2009
    #4

  5. <cmd_output OS="XPsp3">
    E:\>set /a c = 0x646
    1606
    E:\>net helpmsg %c%

    Feature ID not registered.
    </cmd_output>


    So, I guess you had better register your feature ID?


    Good luck

    Robert Aldwinckle
    ---
     
    Robert Aldwinckle, Feb 14, 2009
    #5
  6. I have been having this same problem and nothing that I do corrects it.
    Vista is awful! Give those of us stuck with the trouble prone OS back XP!!
     
    tinkerbelle1638, Mar 9, 2009
    #6
  7. jkremke

    Frank Guest

    How do you register ID?

     
    Frank, May 11, 2009
    #7
  8. jkremke

    rlouisd Guest

    Okay, finally, a solution. If you have Microsoft Outlook open (i.e. program
    running) while you do this update, the update will be successful.
     
    rlouisd, Sep 13, 2009
    #8
  9. What update?
     
    PA Bear [MS MVP], Sep 14, 2009
    #9
  10. jkremke

    Peter Foldes Guest

    Junk filter update

    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.
     
    Peter Foldes, Sep 14, 2009
    #10
  11. Junk something...

     
    PA Bear [MS MVP], Sep 14, 2009
    #11
  12. jkremke

    Peter Foldes Guest

    Peter Foldes, Sep 14, 2009
    #12
  13. jkremke

    johnspock10 Guest

     
    johnspock10, Sep 17, 2009
    #13
  14. jkremke

    Josh Davis Guest

    Ah Ha! I think cracked the code lol. Open Windows Update then you should see
    the "View Available Updates" link click that. Then the updates you need to
    install should then be listed. Each update should be checked. Right-click
    each update individually and choose "View Details". The info about the
    particular update's info should come up then you should see in bold in that
    window "More information:" then a link right under that. Click that and a web
    page should open with a download link this is the update download page. Click
    that button then run or save the installer package then proceed to execute
    the installer package. Repeat the process for each ailed update! At least
    that is how it worked for me.

    Hope that helps,

    Josh
     
    Josh Davis, Sep 21, 2009
    #14
  15. jkremke

    pkritt Guest

    Yes Josh that worked for me a week ago and the day after and the day after
    that but after over a week of manually installing updates, this procedural
    method is getting old
     
    pkritt, Oct 17, 2009
    #15
  16. jkremke

    LTW Guest

    This didn't work for me. I'm on Vista, I've just upgraded to new version of
    Norton 360, and these 5 updates wont install. I've tried installing with
    Outlook open - didn't work. Why has a faulty update been released? Can
    anyone help me with the next step?
     
    LTW, Oct 18, 2009
    #16
  17. jkremke

    RC Guest

    Yes I think they caused this error. Looks like everybody with a new vista OS
    is having the same problem. I just bought this computer so I will be getting
    win7 for free in about 2 weeks I hope then vista is gone forever for me..at
    least.
    Only 1 of the 5 updates was I able to install by going to the direct links.
    All the updates are as follows that refuse to install.
    Security Update for Microsoft Office Outlook 2007 (KB972363)

    Download size: 11.0 MB

    You may need to restart your computer for this update to take effect.

    Update type: Important

    A security vulnerability exists in Microsoft Office Outlook 2007 that could
    allow arbitrary code to run when a maliciously modified web page is opened.
    This update resolves that vulnerability.

    More information:
    http://support.microsoft.com/kb/972363

    Help and Support:
    http://support.microsoft.com/?LN=en-us
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)

    Download size: 2.5 MB

    You may need to restart your computer for this update to take effect.

    Update type: Important

    A security vulnerability exists in Microsoft Office Visio Viewer 2007 that
    could allow arbitrary code to run when a maliciously modified web page is
    opened. This update resolves that vulnerability.

    More information:
    http://support.microsoft.com/kb/973709

    Help and Support:
    http://support.microsoft.com/?LN=en-us
    Security Update for the 2007 Microsoft Office System (KB972581)

    Download size: 1.0 MB

    You may need to restart your computer for this update to take effect.

    Update type: Important

    A security vulnerability exists in the 2007 Microsoft Office System that
    could allow arbitrary code to run when a maliciously modified file is opened.
    This update resolves the vulnerability so that the 2007 Microsoft Office
    System documents are handled appropriately.

    More information:
    http://support.microsoft.com/kb/972581

    Help and Support:
    http://support.microsoft.com/?LN=en-us
    Security Update for the 2007 Microsoft Office System (KB974234)

    Download size: 525 KB

    You may need to restart your computer for this update to take effect.

    Update type: Important

    This update resolves a problem that can cause programs that use the Outlook
    View Control with Forms 2.0, such as Microsoft Office Outlook with Business
    Contact Manager, to stop functioning as expected after Security Update for
    Microsoft Office Outlook 2007 (KB972363) is installed.

    More information:
    http://support.microsoft.com/kb/974234

    Help and Support:
    http://support.microsoft.com/?LN=en-us

    None of the support links seem to give any support, just the usual BS from MS.
     
    RC, Oct 19, 2009
    #17
  18. jkremke

    Banjulbell Guest

    Same problem
    I've tried installing with Outlook running and with no other programs running.
    I've turned all Norton active features including Firewall off
    Still stuck with 7 updates including the ones mentioned here.

    These updates were ok on my laptop with Norton on it - installed without
    grief.

    Microsoft seem to be ignoring this problem and are hoping we will go away.

    Can anyone else help?
     
    Banjulbell, Oct 19, 2009
    #18
  19. jkremke

    Banjulbell Guest

    SOLUTION FOUND!

    This has just worked for me- after trying all the other suggestions which
    didn't.

    Go to
    http://www.microsoft.com/downloads/...dc-b55c-4a64-a8bc-ee696b2d0eaa&displayLang=en

    In the search box enter the KB999999 number for each update that has failed
    and click on Go. This will take you to a results screen - for me it only
    found one result for each update - go to it and click on the download button
    near the top of the screen.
    Accept the download, click on it to run it and accept the usual warnings.
    All 7 of my failed updates worked - bit of a pain when you have to reboot
    after some of them.
    Then in Windows Update click on Check for Updates and hopefully it will have
    worked for you as well.

    So much time wasted - but it'll be the same for Windows 347 apparently being
    released soon.
     
    Banjulbell, Oct 20, 2009
    #19
  20. So what you are saying is the solution given several times over...

    Install the updates manually.

    It's not a solution, but a work around. Most who are having trouble and do
    this work-around will likely be back next month (second tuesday and after)
    asking the same question about how to install some update because of a
    failure to install. Until they fix their updates system, it will repeat
    each month.

    Also - the easiest way to download any update Microsoft releases and do this
    manually is to plug the KB######'s into this web page:

    http://support.microsoft.com/kb/######

    In this case:
    http://support.microsoft.com/kb/974234

    From which you should click on the link for IT Professionals:
    http://www.microsoft.com/technet/security/bulletin/ms09-060.mspx

    Where you can get the proper update for your version of Office.

    They will also want to check the original link given to ensure they meet the
    "Prerequisites to install this security update" and they might even utilize
    the section on "How to obtain help and support for this security update" to
    their advantage.
     
    Shenan Stanley, Oct 20, 2009
    #20
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.