error 80070490

Discussion in 'Windows Update' started by gene7851, Aug 19, 2007.

  1. gene7851

    gene7851 Guest

    trying to install security update KB925902. Continuously fails error code
    80070490 which is not listed. How do I complete installation or should I
    ignore update?
    gene7851, Aug 19, 2007
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  2. A poster in this newsgroup received this information from MS in regards
    to the 80070490 error code:
    It did not resolve the issue for the OP, so MS then recommended :
    MowGreen [MVP 2003-2007]
    *-343-* FDNY
    Never Forgotten
    MowGreen [MVP], Aug 19, 2007
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  3. gene7851

    frustration Guest

    The real questions are WHY this happens and WHY it can't be found on the msn
    site itself.
    I had to google to find this article.

    frustration, Sep 19, 2007
  4. We have a Vista computer failing with the same error code. We can't find a
    reference either. We contacted Microsoft and got a completely different set
    of instructions:

    Dear Customer,

    Thank you for contacting Microsoft Windows Update Support. My name is Kino
    and I am glad to work with you. To contact me, you can send emails directly
    to my account: with the case ID xxxxxxx in
    the subject line.

    I would like to apologize for the delay in responding to your support
    request. Please be assured that you have successfully contacted the correct
    support team and I will be working with you to address your concerns as
    quickly as possible.

    From your description, I understand that the Security Update for Microsoft
    ..NET Framework, Version 2.0 (KB929916) cannot be installed. If I have
    misunderstood your concern, please feel free to let me know.

    I understand the inconvenience you have experienced. Please be assured that
    I will do my best to help you resolve the issue as quickly as possible.

    The issue can be caused by a damaged .NET Framework component. At this time,
    let's refer to the following steps to troubleshoot it:

    Step 1: Download Microsoft Windows Installer CleanUp utility
    1. Visit:
    2. Please save the file on your Desktop
    3. Please double click the msicuu2.exe file to install it onto your computer.

    Step 2: Remove .NET Framework 2.0
    1. Click Start Button -> All Programs->Windows Installer Clean Up.
    2. Please locate and remove.NET Framework software.
    After that, please perform the following suggestions to reinstall .NET
    Framework 2.0 and its update.

    Step 3: Reinstall .NET Framework Version 2.0 Redistributable Package and its
    Please download and install the following updates one by one using sequence.
    Microsoft .NET Framework Version 2.0 Redistributable Package (x86)
    ..NET Framework 2.0 SYSTEM.WEB.DLL Security Update for Windows Vista

    Note: When the “File Download†window appears, please click the Save button,
    and follow the directions to save the file on the Desktop. After downloading
    all setup files, please double-click on each one to install them one by one.
    However, if any error message is encountered when installing .NET Framework
    2.0 and the update, please capture a screenshot for further research.
    dadoffourkids, Oct 16, 2007
  5. gene7851

    JTPortugal Guest

    Hi. i have the same problem and its pissing me off.
    i tried to solve it by doing what you just mentioned, but i can't seem to
    find Windows Installer Clean Up after i install it, so i cannot use it... any
    ideas why? it just doesn't seem to be installed in the computer. weird... and
    i cannot follow the rest of the instructions 'cause i can't remove ,Net...

    HELP, please.
    JTPortugal, Nov 3, 2007
  6. Our problem was solved by removing and re-installing .NET 2.0 manually.

    Windows Update is now working correctly on the Vista machine.
    dadoffourkids, Nov 5, 2007
  7. anyone else havint this problem with WINDOWS VISTA UPDATE issues,

    I cant seem to get the system to update at all
    and al lI get is this error

    Bobby Locksville, Nov 11, 2007
  8. gene7851

    ancientz Guest

    I'm having this too and the Turn Windows Features on or off is empty!
    Help :\
    ancientz, Nov 15, 2007
  9. gene7851

    Mel Guest

    I followed the instructions and got a message box about this program being an
    unknown publisher and it wanted me to confirm to run the program. When I
    confirmed to run the program I got a second message box that said,
    "F:\WindowsUpdateAgent30-x86.exe is not a valid Win32 application".

    So you can see this did not work for me.
    Mel, Jan 26, 2008
  10. You do realize that you responded to a post from 10/15/2007, right ?
    Oooops ... no, you don't.
    F:\WindowsUpdateAgent30-x86.exe would mean that you are attempting to
    install the Windows Update Agent from drive F:\
    Is there an F:\ drive on your system ?
    Download the WUA and move it to the drive where Windows is installed to.
    usually, C:\. Then install it from there.

    MowGreen [MVP 2003-2008]
    *-343-* FDNY
    Never Forgotten
    MowGreen [MVP], Jan 26, 2008
    [email protected]#$, Jan 29, 2008
  12. i tryd that but i cant the .net frame work file
    [email protected]#$, Jan 29, 2008
  13. I THINK I FIGURED IT OUT!!! Forgive my enthusiasm, but I have been battling
    this Vista Error 80070490 problem for almost two years now. Microsoft has
    been no help at all, and HP did not give me the Vista Ultimate disk when I
    bought the laptop so updating using the disk was not an option.
    Today I manually downloaded Windows Installer 4.5 from the following webpage
    and saved it to my desktop;
    Once that was downloaded, I installed it on my PC.
    I then downloaded the System Update Readiness Tool for Windows Vista from
    the following webpage and saved it to my desktop;
    Once that was downloaded I installed it on my PC.
    These installations seemed to take a few hours. At times it looked like
    things had froze up. I didn’t mess with anything and just let it do it’s
    thing. A few hours later they were both installed. I don’t know which one of
    these programs done the trick, but I really don’t care at this point. I
    opened the Windows Updater, and searched for updates. Things immediately
    started happening that I had not seen in almost two years. It first updated
    the platform with service pack 1, then all the other updates I have not been
    able to get.
    Good luck.
    Monty Buettner, Sep 21, 2008
  14. gene7851

    trudy8630 Guest

    Well lucky for you and thanks for the info but didn't do nothing for my
    vista....still got the 8070490 error, I'll just have to keep reading, trying
    and hopefully there IS a cure somewhere.
    trudy8630, Sep 26, 2008
  15. From:
    Give MS a call as there is *no-charge* support offered in getting this
    security update and ALL security
    updates installed.

    MowGreen [MVP 2003-2008]
    *-343-* FDNY
    Never Forgotten
    MowGreen [MVP], Sep 26, 2008
  16. gene7851

    Ken D Guest

    I tried the Windows Installer 4.5. I'm running Vista, but none of the 3
    downloads for Vista would work. All tried to update and then gave me an
    error that said 'this update doesn't apply to this system"
    Ken D, Sep 28, 2008
  17. gene7851

    Ken D Guest

    I got the Windows Installer Cleanup tool, but once it was running, I could
    not find any entry for the .NET Framework.
    Ken D, Sep 28, 2008
  18. gene7851

    Ken D Guest

    I'm running Vista.

    I tried to install Windows Installer 4.5, but each of the Vista downloads
    said that this update is not compatible with my system.

    I then went to your 2nd link for the Windows Update Readiness Tool. That
    says you get it through Windows Update, which of course does not work as I am
    under the Error Code 80070490. On the bottom of that page under Information
    for advanced User, I went to the link for Windows Vista and downloaded it
    (KB947821) and installed it. This took some time but it eventually completed
    the installation.
    I then ran Windows Update and got the same old error 80070460.
    Ken D, Sep 28, 2008
  19. gene7851

    Ken D Guest

    After Cleanup could not find .NET Framework, I went to the next link to
    install .NET Framework v2.0 Redisributable Package and after running it, it
    said: .NET is already installed as part of your operating system.

    I then went to the next link for the .NET Framework 2.o Security Update for
    Vista and running that told me that it was not compatible with my system.
    Ken D, Sep 28, 2008
  20. gene7851

    Ken D Guest

    Yes. I have the same error and have tried each fix in this thread but they
    have not worked for me.
    Ken D, Sep 28, 2008
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