error 80070490

Discussion in 'Windows Update' started by gene7851, Aug 19, 2007.

  1. gene7851

    JC Guest

    I tried what MS support suggests: in place upgrade. This failed also after a
    very long process of trying to do the upgrade.



     
    JC, Apr 17, 2009
    #41
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  2. Wipe & reload.
     
    PA Bear [MS MVP], Apr 17, 2009
    #42
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  3. gene7851

    TaurArian Guest

    0x80070490 - ERROR_NOT_FOUND
    Corrupted System File; Need to perform an in-place upgrade or reinstall of
    the OS.

    I agree with PA Bear, wipe and reload.

    K


    JC wrote:
    :: I tried what MS support suggests: in place upgrade. This failed
    :: also after a very long process of trying to do the upgrade.
    ::
    ::
    ::
    :: "frustration" wrote:
    ::
    ::: The real questions are WHY this happens and WHY it can't be found
    ::: on the msn site itself.
    ::: I had to google to find this article.
    :::
    ::: "MowGreen [MVP]" wrote:
    :::
    :::: A poster in this newsgroup received this information from MS in
    :::: regards to the 80070490 error code:
    ::::
    ::::: Here's the message I received from Microsoft support:
    :::::
    ::::: This error may occur if the older Windows Update engine files
    ::::: cannot be replaced by Windows Update Agent 3.0 (7.0.6000.374).
    ::::: To troubleshoot this issue, I suggest we first reset permission
    ::::: and reinstall Windows Update Agent 3.0.
    ::::: Step 1: Reset permission
    ::::: ================
    ::::: 1. Please download the subinacl.msi file from the following link
    ::::: and save the installation patch onto the Desktop:
    :::::
    http://www.microsoft.com/downloads/...ed6985e3927b&displaylang=en#AffinityDownloads
    ::::: 2. Please go to the Desktop and double click the downloaded file.
    ::::: 3. Please select the C:\Windows\System32 folder as the
    ::::: Destination Folder during the installation. Later we will use
    ::::: this tool to reset the permission settings on the current machine.
    ::::: Note: If UAC (User Account Control) window is prompted for
    ::::: permission to continue, please click Continue.
    ::::: 4. Click the Start Button, in the Start Search bar, type:
    ::::: "notepad" (without quotes) and press Enter.
    ::::: 5. Copy the following commands and then paste them into the
    ::::: opened Notepad window:
    ::::: @echo off
    ::::: subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
    ::::: subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
    ::::: subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
    ::::: subinacl /subdirectories %SystemDrive% /grant=administrators=f
    ::::: subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
    ::::: subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
    ::::: subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
    ::::: subinacl /subdirectories %SystemDrive% /grant=system=f
    ::::: @Echo =========================
    ::::: @Echo Finished.
    ::::: @Echo =========================
    ::::: @pause
    ::::: 6. After pasting the above commands, please close the Notepad
    ::::: window. Choose Save when you are prompted to save the file. Type
    ::::: "reset.bat" as the file name and choose Desktop from the left
    ::::: panel as the save location.
    ::::: 7. Refer to the Desktop and right click the reset.bat file, then
    ::::: choose "Run as administrator."
    ::::: 8. You will see a DOS-like window processing.
    ::::: NOTE: It may take several minutes, please be patient. When it is
    ::::: finished, you will be prompted with the message: "Finished, press
    ::::: any key to continue". Step 2: Reinstall Windows Update Agent 3.0
    ::::: ===========================
    ::::: 1. Please download the file from the following link:
    ::::: Windows Vista (32bit)
    :::::
    http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe
    ::::: Windows Vista (64bit)
    :::::
    http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x64.exe
    ::::: 2. Save the file to D: drive.
    ::::: Note: Please select a drive where Windows Vista was not loaded
    ::::: because the file cannot be launched directly from the system root
    ::::: directory.
    ::::: 3. Click Start->Run, type: "D:\WindowsUpdateAgent30-x86.exe
    ::::: /wuforce" (without quotations) and then press Enter to install
    ::::: the Windows Update engine.
    ::::: Note: There is a space between "D:\WindowsUpdateAgent30-x86.exe"
    ::::: and "/wuforce"
    ::::: Now, let's run Windows Update again.
    ::::
    :::: It did not resolve the issue for the OP, so MS then recommended :
    ::::
    ::::: It failed for me too. Microsoft then suggested performing an
    ::::: in-place Vista upgrade, which did indeed fix the problem.
    :::::
    ::::: 1. With Windows Vista running, insert the Windows Vista CD/DVD.
    ::::: 2. Run Setup.
    ::::: 3. When prompted, select Upgrade.
    ::::: 4. The process takes a LONG time.
    ::::
    :::: HTH,
    :::: MowGreen [MVP 2003-2007]
    :::: ===============
    :::: *-343-* FDNY
    :::: Never Forgotten
    :::: ===============
    ::::
    ::::
    ::::
    :::: gene7851 wrote:
    ::::
    ::::: trying to install security update KB925902. Continuously fails
    ::::: error code 80070490 which is not listed. How do I complete
    ::::: installation or should I ignore update?
     
    TaurArian, Apr 17, 2009
    #43
  4. gene7851

    Arjanvlek Guest

    Ignoring updates is NOT recommended, because the updates are for YOUR
    security, so your computer may be hacked if you never install updates.
     
    Arjanvlek, Apr 24, 2009
    #44
  5. gene7851

    lita Guest

    i have had this problem for a mth nothing works
     
    lita, Oct 11, 2009
    #45
  6. Neither of you gave an operating system, service pack level, etc. ;-)

    So - let's start from what we have, build on it, and continue on.

    First - the original poster (gene7851) posted their query in August, 2007.
    Wow. Been there a while. The original conversation, in its entirety, can
    be found here:

    http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/369eed32cc15e540/

    You might find your answer there.

    However - given the age of the post you responded to, you might be better
    off just continuing on with your own *newer* post.

    Let's start by asking you for a bit of further information...

    Please provide Operating system (edition and service pack level,
    the more detail, the better.):

    Start button --> RUN
    (no "RUN"? Press the "Windows Key" + R on your keyboard)
    --> type in:
    winver
    --> Click OK.

    The picture at the top of the window that opens will give you the general
    (Operating System name) while the line starting with the word "version" will
    give you the rest of the story. Post _both_ in response to this message
    verbatim. ;-)

    After you do that, you are referring to this KB Article:
    http://support.microsoft.com/kb/925902
    .... correct?

    Have you attempted to download the update for your specific operating system
    and service pack level and install it manually?
    http://www.microsoft.com/technet/security/bulletin/ms07-017.mspx

    Have you reviewed how others have resolved the issue you are stating you
    have (perhaps some newer posts on the matter?)
    http://groups.google.com/groups/search?&num=100&scoring=d&lr=&as_usubject=error+80070490
    (83 results for the error number you gave, sorted from newest to oldest...)
    (Same may be unrelated.)
     
    Shenan Stanley, Oct 11, 2009
    #46
  7. gene7851

    Tae Song Guest


    0x80070490 E_PROP_ID_UNSUPPORTED
    The specified property ID is not supported for the specified property set.



    MS07-017: Vulnerability in GDI could allow remote code execution
    http://support.microsoft.com/kb/925902


    Related Knowledge Base Article:
    Stop 0x0000007F error when you print from Windows XP or Windows 2000 with
    GDI security update 925902 installed
    http://support.microsoft.com/kb/935843/

    Certain programs may not start, and you receive an error message on a
    computer that is running Windows XP Service Pack 2: "Illegal System DLL
    Relocation"
    http://support.microsoft.com/kb/935448/



    Looking at the date of the Knowledge Base article, this is an old update...

    It seems to be mainly a fix for a bug in Windows related to certain print
    drivers and Windows crashing. It maybe listed as a security update, because
    it has the potential to be used to run remote execution code.

    You might try bypassing it by installing Vista Service Pack 1 or 2 if you
    have Vista.

    If you are having the issue on XP, try upgrading to Window XP Service Pack
    3.
     
    Tae Song, Oct 11, 2009
    #47
  8. gene7851

    Peter Foldes Guest

    Peter Foldes, Oct 11, 2009
    #48
  9. gene7851

    Jesse Guest

    my PC didn't come with a CD/DVD to put into my PC to fix my problem and I
    shouldn't have to go buy a new one . Any idea's

     
    Jesse, Nov 2, 2009
    #49
  10. No - you shouldn't have to go buy a new DVD (Vista comes on DVD.)

    You should get those who sold the system to you to provide the installation
    media to you that you are entitled to. In other words - whom ever you
    purchased the system from needs to provide a way for you to return the
    system to it's 'as sold' state (if this was not an
    individual/person-to-person purchase) and you should demand they provide you
    with the instructions how to do this and/or the DVD you need.
     
    Shenan Stanley, Nov 2, 2009
    #50
  11. gene7851

    MrCarBuyer Guest

    Dont mess with any of the advice so far!!!!!

    I had the same issue, the istructions looked to complicated so I tried
    something different and it worked.

    Time to fix: 2mins

    Just go to:


    http://www.microsoft.com/downloads/...84-945F-4B78-9463-10AC20A75020&displaylang=en

    Save the file to your desktop and run it from there.

    If you want to verify windows update is working, then try to install an
    optional update from the the windows update control panel (if like me there
    were no other important updates that needed installing)

    I hope this helps others, I know this is an older thread but it came up
    first in my google search, so I thought I would post a reply anyways.

    TAH-DAH!
     
    MrCarBuyer, Dec 18, 2009
    #51
  12. gene7851

    jackson Guest

     
    jackson, Dec 22, 2009
    #52
  13. gene7851

    Rick C Guest

    I have the same problem with the error code, this is how I fix it hope it
    work for you guys too.

    download the Microsoft Sync Framework Runtime Native v1.0 (x86) and run it,
    that is all the problem solve for me.

    I can't find it on Microsoft supports site, I have to go google search the
    link is at below

    http://www.mediafire.com/?j1mzgy3nzze
     
    Rick C, Dec 29, 2009
    #53
  14. gene7851

    Rick C Guest

    maybe should try it my way

    I have the same problem with the error code, this is how I fix it hope it
    work for you guys too.

    download the Microsoft Sync Framework Runtime Native v1.0 (x86) and run it,
    that is all the problem solve for me.

    I can't find it on Microsoft supports site, I have to go google search the
    link is at below

    http://www.mediafire.com/?j1mzgy3nzze
     
    Rick C, Dec 29, 2009
    #54
  15. gene7851

    Rick C Guest

    maybe should try my way to fix it


    download the Microsoft Sync Framework Runtime Native v1.0 (x86) and run it,
    that is all the problem solve for me.

    I can't find it on Microsoft supports site, I have to go google search the
    link is at below

    http://www.mediafire.com/?j1mzgy3nzze



     
    Rick C, Dec 29, 2009
    #55
  16. gene7851

    Dylan S. Guest

    Yeah, Same here. When i went through the control panel to look at my
    installed programs, the microsoft.net framework was still there. so i tried
    uninstalling it from there and it said "This action is only valid for
    products that are currently installed". So that microsoft install cleanup
    tool didnt work, i found the .net stuff and deleted it with the tool before i
    ttried uninstalling through the control panel.

    Now what am i supposed to do without any .net framework and no way too
    reinstall it??

    this is really pissing me off as well and microsoft needs to jump on this
    quick.
     
    Dylan S., Dec 31, 2009
    #56
  17. Microsft needs to jump on what quick? The fact that *your* computer is
    messed up but millions of others are not - so it is obviously their fault?
    Yeah - I bet they will get right on that. ;-P

    10/100/1000/10000 problems does not an incident make when you are talking
    1000000/10000000 systems in total. Something is wrong with *your* system -
    something corrupted it/messed it up bad. Could be a whole bunch of things -
    even back to the original installation (or most likely imaging) from the
    manufacturer. Given that not every Microsoft Windows user (not even 50%
    from what I have seen, I'd venture to say less than 2%, probably less than
    1% - but that is pure speculation by observation) is having the issue - it's
    more likely an issue with the specific systems than an issue Microsoft
    caused and should fix. (They have caused and had to fix problems in the
    past.)

    So - let's go through your problem *if* you are wanting to fix it.

    You should get the edition and version information...

    Start button --> RUN
    (no "RUN"? Press the "Windows Key" + R on your keyboard)
    --> type in:
    winver
    --> Click OK.

    The picture at the top of the window that opens will give you the general
    (Operating System name and edition) while the line starting with the word
    "version" will give you the rest of the story. Post _both_ in response
    to this message verbatim. No paraphrasing - instead - ensure
    character-for-character copying. That's the edition (in the top picture)
    and the exact version number in detail (the 'version' line.)

    Is your Operating System 32-bit or 64-bit?

    What version of Internet Explorer are you currently using? Easy to find
    out. Open Internet Explorer and while that is in-focus, press and hold
    the "ALT" key on your keyboard. With the "ALT" key still pressed, press
    (just once, no holding) the "H" key. Now, with the "ALT" key still
    pressed, press (just once, no holding) the "A" key. That will bring up
    the "About Internet Explorer" window. It will give you the exact version
    you are using - repeat what you see there in response to this message.

    What AntiVirus application are you using? (Name and exact version, please.)
    - Was any flavor of "Norton" products ever installed?
    - Was any flavor of "McAfee" products ever installed?

    Do you have a third party firewall - or are you using the built-in Windows
    XP firewall?

    Do you ever run any antimalware applications? If so - which ones and when
    did you scan with them last (full scan, not quick)?

    Since I do not know your Operating System (OS) yet...

    Reboot so you start with a fresh machine. For everything here you will
    need to logon as an user with administrative (installation) priviledges.

    Download/install the "Windows Installer CleanUp Utility":
    http://support.microsoft.com/kb/290301

    After installing, do the following:

    Start button --> RUN
    (no "RUN"? Press the "Windows Key" + R on your keyboard)
    --> type in:
    "%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g!
    --> Click OK.
    (The quotation marks and percentage signs and spacing should be exact.)

    It will flash by *quick*, don't expect much out of this step to get
    excited about. But the cleaner your machine is to start with, the
    better your luck will be later (not really luck - more like preparedness,
    but that's not as fun to think about, eh?)

    Yeah - you will get tired of rebooting - but let's soldier on and reboot
    again and logon as an user with administrative priviledges.

    This time (and this is one of the more time-consuming steps) you will be
    running (one at a time with a reboot in-between) three different
    anti-spyware/anti-malware applications to ensure you come up clean.

    Download, install, run, update and perform a full scan with the following
    (freeware version):

    SuperAntiSpyware
    http://www.superantispyware.com/

    Reboot and logon as administrative user.

    Download, install, run, update and perform a full scan with the following
    (freeware version):

    MalwareBytes
    http://www.malwarebytes.com/

    Reboot and logon as administrative user.

    Download and run the MSRT manually:
    http://www.microsoft.com/security/malwareremove/default.mspx

    You may find nothing, you may find only cookies, you may think it is a
    waste of time - but if you do all this and report back here with what you
    do/don't find as you are doing all of it - you are adding more pieces to
    the puzzle and the entire picture just may become clearer and your
    problem resolved.

    Reboot and logon as administrative user.

    At this point - if the machine was mine - I would follow these directions:
    http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/ea20ba99-017e-4ae0-975b-1ef8b771dff8

    In other words... Use the .NET Cleanup Tool (Method 2), reboot and install
    the .NET Updates in this order:

    - .Net Framework 3.5
    (http://www.microsoft.com/downloads/details.aspx?familyid=333325FD-AE52-4E35-B531-508D977D32A6)
    - .Net Framework 1.1
    (http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F589-4842-8157-034D1E7CF3A3&)
    - .Net Framework 1.1 SP1
    (http://www.microsoft.com/downloads/details.aspx?familyid=A8F5654F-088E-40B2-BBDB-A83353618B38&)

    Should be good to go.

    Needs repeating in full?
    When installing updates using Windows update or Microsoft Update you may
    receive Error 0x643 or 0x80070643 (23 Oct-09)
    http://support.microsoft.com/kb/976982

    =====================

    Step #1 => Before doing anything else, write down what .NET Framework
    versions are currently installed:

    How to determine which versions of the .NET Framework are installed and
    whether service packs have been applied
    http://support.microsoft.com/kb/318785

    Step #2 => Now see Resolution Method 2 in this related KB article...

    When you try to install an update for the .NET Framework 1.0, 1.1, 2.0, 3.0,
    or 3.5, you may receive Windows Update error code "0x643" or Windows
    Installer error code "1603" (ignore the title, if need be)
    http://support.microsoft.com/kb/923100

    After running the .NET Framework Cleanup Tool, reinstall all .NET Framework
    versions (but only the ones you wrote down in #1 above) manually using the
    download links on the page then run Windows Update manually to install
    security updates for same.

    NB: If you remove .NET Framework 3.5 (SP1) using the tool, reinstalling .NET
    Framework 3.5 will also install .Net Framework 2.0 SP2 and 3.0 SP2; then
    Windows Update will offer .NET Framework 3.5 SP1.

    IMPORTANT! => If you remove .NET Framework 3.5 (SP1), reinstall your .NET
    Framework versions in the following order:

    1. .Net Framework 3.5, then...
    2. .Net Framework 1.1, then...
    3. .Net Framework 1.1 SP1

    NB: KB923100 references this page:
    http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx. Please read
    ALL of it as well as the related page
    http://blogs.msdn.com/astebner/pages/8904493.aspx before using the .NET
    Framework Cleanup Tool.

    Come back - let everyone know if this fixed the problem you were having with
    your system.
     
    Shenan Stanley, Dec 31, 2009
    #57
  18. gene7851

    Dylan S. Guest

    NONE of this shit is helping!
    The freaking installer cleanup tool made things worse! Now not only is the
    old .net framework still installed on the computer, but now i can't uninstall
    it through the control panel! what the hell!

    Can someone please replay with a email address for microsoft?
     
    Dylan S., Jan 3, 2010
    #58
  19. I followed your first step, and I installed the program.
    But in my WebServer2008 I haven´t .NT Framework 2.0.

    What I have to do ????
    Have I to install it to solve the problem???
    I don´t use the Framework 2, I´m using the 3.5 Framework.
     
    Desarrollo@Asesor, Jan 7, 2010
    #59
  20. gene7851

    Devon Guest

    I spent forever figuring this out. There is some hijackware blocking windows
    update.

    The standalone Window Update Agent (Wusa.exe) can be used to apply security
    and windows updates one at a time (.msu standalone versions of the updates
    which can be found by searching microsoft knowledge base). When you get
    completely up to date, the hijackware gets blocked. I applied the last 12
    updates one after another and the fix was in one of those. It is unfortunate
    that I cannot pin down the exact update.

    This approach has to faster than an in place upgrade.
     
    Devon, Jan 9, 2010
    #60
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