Error 8007371B on update KB956391

Discussion in 'Windows Update' started by Melly S, Oct 24, 2008.

  1. Melly S

    Melly S Guest

    Windows Vista 32 bit premium... keeps failing and I have tried manually
    downloading and installing, disabling anti-virus...

    Any suggestions would be helpful?
     
    Melly S, Oct 24, 2008
    #1
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  2. Melly S

    Melly S Guest

    Oh - and installing Service pack one and every other update AFTER it doesn't
    seem to work either :(
     
    Melly S, Oct 24, 2008
    #2
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  3. Melly S

    TaurArian Guest

    Description of the System Update Readiness Tool for Windows Vista
    http://support.microsoft.com/kb/947821
    0x8007371B ERROR_SXS_TRANSACTION_CLOSURE_INCOMPLETE One or more required
    members of the transaction are not present.

    --

    TaurArian [MVP] 2005-2009 - Update Services
    http://taurarian.mvps.org
    ======================================
    How to ask a question: http://support.microsoft.com/kb/555375
    Disclaimer: The information has been posted "as is" with no warranties or
    guarantees and doesn't give any rights.
    Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
     
    TaurArian, Oct 24, 2008
    #3
  4. Melly S

    Melly S Guest

    *sigh* that update also errors out..

     
    Melly S, Oct 25, 2008
    #4
  5. Melly S

    TaurArian Guest

    To contact Microsoft for support issues, visit the International Support Web
    site:
    https://support.microsoft.com/common/international.aspx
    To make sure you receive the appropriate support information for your
    location, select your region setting from the list and then click the arrow
    button

    --

    TaurArian [MVP] 2005-2009 - Update Services
    http://taurarian.mvps.org
    ======================================
    How to ask a question: http://support.microsoft.com/kb/555375
    Disclaimer: The information has been posted "as is" with no warranties or
    guarantees and doesn't give any rights.
    Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
     
    TaurArian, Oct 25, 2008
    #5
  6. Melly S

    Melly S Guest

    bleh... it's out of hte support period... probably easier to just wipe it and
    reinstall *sigh*
     
    Melly S, Oct 25, 2008
    #6
  7. If the problems relate to a security update, free support is available indefinitely.

    Harry.
     
    Harry Johnston [MVP], Oct 25, 2008
    #7

  8. I suspect you missed the point of the link.
    It doesn't look like an "update" to me.
    It looks like a download that you would install and use
    to supplement any diagnostics that you are currently seeing.

    Hence, if you ran the tool you would probably need to inspect
    the logs the article says it produces and show us what they say
    if you need more help.


    HTH

    Robert Aldwinckle
     
    Robert Aldwinckle, Oct 26, 2008
    #8
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