error 800A138F accompanied by error 800C0005 in "Windows Update.log"

Discussion in 'Windows Update' started by michaela, Nov 11, 2003.

  1. michaela

    michaela Guest

    hello anyone...
    i've just seen that i have the same problem as many
    people on this forum list...the error 0x800A138F...and
    when i look in the log file for windows update ..it's
    like this :
    "
    Querying software update catalog from
    https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/g
    etmanifest.asp (Error 0x800C0005)"
    i've also tried all the possibilites that were given as
    answers on this forum .but nothing..
    if you can help me ,i'll be truly gratefull.
     
    michaela, Nov 11, 2003
    #1
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  2. Not sure what you mean by every possiblity, since you don't mention any,
    but try these :

    " Add the following Trusted Sites:

    1. Open Internet Explorer.
    2. Click "Tools," and then click "Internet Options."
    3. Click "Security."
    4. Click the Trusted Sites icon.
    5. Click "Sites."
    6. Clear the check box "Require server verification (https:)for all sites in
    this zone."
    7. Add all four sites listed below.

    http://Windowsupdate.microsoft.com
    http://V4.Windowsupdate.microsoft.com
    https://v4.Windowsupdate.microsoft.com (Note: The https is correct)
    http://Download.Windowsupdate.com
    https://a248.e.akamai.net


    Suggestion 2:

    Check your HOST file (it may also be called HOSTS.SAM) and make sure you
    don't have any static IP entries for the Windows Update web site listed
    in the file.

    Depending on the operating system the HOSTS file can be found in:

    Windows 98/ME - C:\Windows.
    Windows NT/2000 - C:\Winnt\system32\drivers\etc
    Windows XP - C:\Windows\system32\drivers\etc

    In order to view the HOSTS file you may need to associate the HOSTS file
    with Notepad, to do so right click on the file and select "open" or
    "open with" select Notepad from the list of programs. If the HOSTS file
    contains a static IP address associated with Windows Update,(NOTE: or
    a248.e.akamai.net) comment the entry by adding the # sign at the
    beginning of the entry or delete the entire line and save changes to the
    Hosts file.

    Applications like web accelerators, Tweak Master DNS, Spyblockers, etc.
    can add static IP entries for the Windows Update site into your HOSTS
    file which cause Windows Update to fail.

    Thanks,
    Lucy [MS]

    This posting is provided "AS IS" with no warranties, and confers no
    rights. "

    Temporarily disable your antivirus program prior to accessing the
    Windows Update site (make sure that you've also disabled any script
    blocking component, also), downloading, or installing the updates.


    MowGreen [MVP]
    *-343-* Never Forgotten
     
    Mow Green [MVP], Nov 12, 2003
    #2
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