Error 80240016 in Vista Home Premium - Windows Update

Discussion in 'Windows Vista General Discussion' started by peterhw, Jun 20, 2008.

  1. peterhw

    peterhw Guest

    I am running Windows Vista Home Premium on Dell XPS 420 with 4gigs RA
    quad core processor. I have Norton 360 installed.When I try to ru
    Windows Update, I get error 80240016
    I have read through other posts. I tried sfc /scannow without success
    I went into the event viewer:Windows log:Application and I fin
    multiple entries of
    error CAPI2 11. I went to Microsoft Technet who tell me that this i
    "Failed extract of third-party root list from auto update cab at: %1&gt
    with error: %2
    It suggests resolve
    Check permissions on temp dir
    It tells me to ensure that the user account logged on to the compute
    has full control permission
    I did this
    Tells me to log onto a Web site that requires Automatic Roo
    Certificate Update components
    If the certificate is downloaded successflly, Event ID 1 in Microsof
    Windows- CAPI2 event source will be written into event log
    Did all this and still get error CAPI2 11
    Any suggestins as to what I do now
    peterhw, Jun 20, 2008
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