error 80244019

Discussion in 'Windows Update' started by Victor, Feb 21, 2009.

  1. Victor

    Victor Guest

    i have looked at the other threads & nothing seems to be working. i am using
    windows vista basic edition & starting maybe a month ago my computer wouldn't
    get any updates it needed. i originally thought it was just a problem that
    could be fixed on its own, but i see now that is not the case. when i try to
    go to the links i saw on the other threads my internet doesn't let me go
    there. i need help beause i fear my computer is missing valuable updates.
    what should i do?
     
    Victor, Feb 21, 2009
    #1
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  2. You will have to use another machine to download your tools, etc., and post
    logs to an appropriate forum.

    There is a very good chance are that you are seeing the affects of a
    hijackware infection.

    1. See if you can download/run the MSRT manually:
    http://www.microsoft.com/security/malwareremove/default.mspx

    2. Now run a /thorough/ check for hijackware, including posting the
    requested logs in an appropriate forum, not here.

    Checking for/Help with Hijackware
    http://aumha.net/viewtopic.php?f=30&t=4075
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/data/prevention.htm
    http://inetexplorer.mvps.org/tshoot.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm
    http://www.elephantboycomputers.com/page2.html#Removing_Malware

    **Seek expert assistance in
    http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
    http://forums.spybot.info/forumdisplay.php?f=22,
    http://aumha.net/viewforum.php?f=30, or other appropriate forums.**

    If the procedures look too complex - and there is no shame in admitting this
    isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA) computer repair shop.
    =====================
    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
    AumHa VSOP & Admin http://aumha.net
    DTS-L http://dts-l.net/


    Victor wrote:
    > i have looked at the other threads & nothing seems to be working. i am
    > using
    > windows vista basic edition & starting maybe a month ago my computer
    > wouldn't get any updates it needed. i originally thought it was just a
    > problem that could be fixed on its own, but i see now that is not the
    > case.
    > when i try to go to the links i saw on the other threads my internet
    > doesn't let me go there. i need help beause i fear my computer is missing
    > valuable updates. what should i do?
     
    PA Bear [MS MVP], Feb 21, 2009
    #2
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  3. Victor

    Victor Guest

    i can't download anything from microsoft website
     
    Victor, Feb 21, 2009
    #3
  4. PA Bear [MS MVP], Feb 21, 2009
    #4
  5. Victor

    Tilmeeth Guest

    I'm having the exact same problem. I'm not particularly Windows savvy, but
    have done a Live OneCare scan (found problems, couldn't fix them all). The
    problem happens in both Firefox (my browser of choice) and IE7. I have run my
    scans using AVG, no problems encountered, and used MalwareBytes but still,
    nothing. I am pretty sure this is a hijack scenario, as clicking links in my
    search engines takes me to commercial sites and not my intended destination.

    I have installed and run TrendMicro's 'Hijack This!' and it seems to have
    cleared the problem. Thankfully. They sell systems without a Windows disk
    over here so a format is out of the question.

    Hope you find a solution Victor :)
    Jennifer

    "Victor" wrote:

    > i can't download anything from microsoft website
     
    Tilmeeth, Feb 23, 2009
    #5
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