error 8024401b, Failure Content Download , Error: Download failed.

Discussion in 'Update Services' started by JGV, Jun 23, 2005.

  1. JGV

    JGV Guest

    Hi,

    i installed WSUS on a Win2k Server with SP4. Whenever i try to update a
    client machine (XP with SP1 / W2k Prof with SP4), i get the above error.

    Following the WindowsUpdate.log

    2005-06-23 11:51:33 732 5d4 AU >>## RESUMED ## AU: Download update
    [UpdateId = {0144D999-B8F3-490C-A381-5E3FB22731BE}]
    2005-06-23 11:51:33 732 5d4 AU # WARNING: Download failed, error =
    0x8024401B
    2005-06-23 11:51:33 732 49c Agent *********
    2005-06-23 11:51:33 732 49c Agent ** END ** Agent: Downloading updates
    [CallerId = AutomaticUpdates]
    2005-06-23 11:51:33 732 49c Agent *************
    2005-06-23 11:51:33 732 49c DnldMgr *************
    2005-06-23 11:51:33 732 49c DnldMgr ** START ** DnldMgr: Downloading
    updates [CallerId = AutomaticUpdates]
    2005-06-23 11:51:33 732 49c DnldMgr *********
    2005-06-23 11:51:33 732 49c DnldMgr * Priority = 2, ServiceId =
    {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2005-06-23 11:51:33 732 49c DnldMgr * Updates to download = 1
    2005-06-23 11:51:33 732 49c Agent * Title = Sicherheitsupdate für
    Windows 2000 (KB896358)
    2005-06-23 11:51:33 732 49c Agent * UpdateId =
    {E86222C2-35AD-4944-BC68-F0AD01A3354B}.100
    2005-06-23 11:51:33 732 49c Agent * Bundles 1 updates:
    2005-06-23 11:51:33 732 49c Agent *
    {DD9A2E1B-D74F-4155-BD7F-7F75CBA4A48C}.100
    2005-06-23 11:51:33 732 49c PT +++++++++++ PT: Synchronizing file
    locations +++++++++++
    2005-06-23 11:51:33 732 49c PT + ServiceId =
    {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
    http://ggbfra0ap100/ClientWebService/client.asmx
    2005-06-23 11:51:33 732 49c DtaStor Update service properties: service
    registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2005-06-23 11:51:33 732 49c DtaStor WARNING: Update Service: Failed to
    update backup store
    2005-06-23 11:51:33 732 49c DnldMgr *********** DnldMgr: New download job
    [UpdateId = {DD9A2E1B-D74F-4155-BD7F-7F75CBA4A48C}.100] ***********
    2005-06-23 11:51:33 732 49c DnldMgr FATAL:
    DM:CAgentDownloadManager::DownloadUpdate: pDownloadJob->Init failed with
    0x8024401b.
    2005-06-23 11:51:33 732 49c DnldMgr WARNING: Got error (hr = 8024401b)
    starting update 0 in call 6. Notifying call.
    2005-06-23 11:51:33 732 49c DnldMgr Error 0x8024401b occurred while
    downloading update; notifying dependent calls.
    2005-06-23 11:51:34 732 49c DtaStor Update service properties: service
    registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2005-06-23 11:51:34 732 49c DtaStor WARNING: Update Service: Failed to
    update backup store
    2005-06-23 11:51:34 732 49c Agent *********
    2005-06-23 11:51:34 732 49c Agent ** END ** Agent: Downloading updates
    [CallerId = AutomaticUpdates]
    2005-06-23 11:51:34 732 49c Agent *************
    2005-06-23 11:51:34 732 49c AU >>## RESUMED ## AU: Download update
    [UpdateId = {E86222C2-35AD-4944-BC68-F0AD01A3354B}]
    2005-06-23 11:51:34 732 49c AU # WARNING: Download failed, error =
    0x8024401B
    2005-06-23 11:51:34 732 49c AU #########
    2005-06-23 11:51:34 732 49c AU ## END ## AU: Download updates
    2005-06-23 11:51:34 732 49c AU #############
    2005-06-23 11:51:36 732 49c Report REPORT EVENT:
    {BE0167F9-EAB4-4275-B6E1-F8C9AD2C8EBD} 2005-06-23
    11:51:31+0200 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Agent has finished detecting items.
    2005-06-23 11:51:36 732 49c Report REPORT EVENT:
    {4D092B62-7CA5-42A1-9B1B-12EED1161FA7} 2005-06-23
    11:51:31+0200 1 153 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
    2005-06-23 11:51:36 732 49c Report REPORT EVENT:
    {4A8B411F-C004-4384-8171-8321824D1DAB} 2005-06-23
    11:51:32+0200 1 161 101 {0144D999-B8F3-490C-A381-5E3FB22731BE} 100 8024401b AutomaticUpdates Failure Content Download Error: Download failed.
    2005-06-23 11:51:36 732 49c Report REPORT EVENT:
    {ACF79A33-0585-4B04-8C8A-7F485C66E434} 2005-06-23
    11:51:34+0200 1 161 101 {E86222C2-35AD-4944-BC68-F0AD01A3354B} 100 8024401b AutomaticUpdates Failure Content Download Error: Download failed.
    2005-06-23 11:51:46 732 338 AU No pending client directive

    Any ideas why?

    José
     
    JGV, Jun 23, 2005
    #1
    1. Advertisements

  2. Hi

    The error is due to proxy authentication required (HTTP 407).

    Can you confirm the following:

    1. On your WSUS server, are you hosting content locally?
    2. The machines in your corporate environment need to go through a proxy to
    access the Internet right? And this proxy also uses authentication?

    Thanks,

    --
    Oscar Lee (MSFT)
    Microsoft Corporation
    WSUS

    (Communication using the newsgroup is preferred. Thanks!)

    =====================
    This posting is provided "AS IS" with no warranties, and confers no rights.
    =====================
    AutomaticUpdates Success Software Synchronization Agent has finished
    detecting items.
    AutomaticUpdates Success Pre-Deployment Check Reporting client status.
    8024401b AutomaticUpdates Failure Content Download Error: Download failed.
    8024401b AutomaticUpdates Failure Content Download Error: Download failed.
     
    Oscar Lee \(MS\), Jun 24, 2005
    #2
    1. Advertisements

  3. JGV

    JGV Guest

    Hi,

    yes that's true. We are using ISA 2000 / ISA 2004 as Proxy. We are using
    authentication.

    Yes again, the WSUS server is hosting the content locally.

    I have added the address of the WSUS to the Proxy bypass list on the
    clients. Still the same error.

    What can i do to solve the problem?

    Thanks




     
    JGV, Jun 24, 2005
    #3
  4. JGV

    JGV Guest

    I checked the WindowsUpdate.log file on the client again, and i found the
    following

    BITS job initialized, JobId = {DF67EE53-36C5-4912-A72D-F90F268CB362}
    2005-06-24 08:00:53 732 500 DnldMgr BITS job
    {DF67EE53-36C5-4912-A72D-F90F268CB362} using proxy = proxy.ggbearings.com:81,
    bypass = <NULL>


    For BITS the bypass list is NULL. I have added the the address to the bypass
    list in IE. Is it not using this? How can i set the proxy bypass list for
    BITS?

    Thanks

     
    JGV, Jun 24, 2005
    #4
  5. Hi

    AU will not use the bypass list you set in IE.

    Can you try to put the address in the bypass list using ProxyCfg? At the cmd
    line, type "ProxyCfg /?" to find the syntax.
    Let me know if this works.

    Thanks,

    --
    Oscar Lee (MSFT)
    Microsoft Corporation
    WSUS

    (Communication using the newsgroup is preferred. Thanks!)

    =====================
    This posting is provided "AS IS" with no warranties, and confers no rights.
    =====================
     
    Oscar Lee \(MS\), Jun 27, 2005
    #5
  6. JGV

    JGV Guest

    Hi,

    i did what you say. It's working on my WinXP SP1 boxes, but not on my Win2k
    SP4 boxes. I copied the proxycfg file from the WinXP SP1 box to the Win2K SP4
    box. Win2k SP4 does not include proxycfg, so i copied it from the WinXP SP1
    box. After running proxycfg -u and wuauclt /resetauthorization /detectnow the
    WindowsUpdate.log file shows the following

    2005-06-27 10:49:18 904 38c Misc =========== Logging initialized (build:
    5.8.0.2469, tz: +0200) ===========
    2005-06-27 10:49:18 904 38c Misc = Process: C:\WINNT\system32\svchost.exe
    2005-06-27 10:49:18 904 38c Misc = Module: C:\WINNT\system32\wuaueng.dll
    2005-06-27 10:49:18 904 38c Service *************
    2005-06-27 10:49:18 904 38c Service ** START ** Service: Service startup
    2005-06-27 10:49:18 904 38c Service *********
    2005-06-27 10:49:22 904 38c Agent * WU client version 5.8.0.2469
    2005-06-27 10:49:23 904 38c Agent * SusClientId =
    '230d08b3-6b61-4a1d-ab06-9176dded7c81'
    2005-06-27 10:49:23 904 38c Agent * Base directory:
    C:\WINNT\SoftwareDistribution
    2005-06-27 10:49:23 904 38c Agent * FATAL: Failed to initialize with
    error 0x80070057 from component Proxy manager
    2005-06-27 10:49:23 904 38c Service FATAL: Failed to initialize WU client:
    0x80070057
    2005-06-27 10:49:24 904 38c Service *********
    2005-06-27 10:49:24 904 38c Service ** END ** Service: Service exit
    [Exit code = 0x80070057]
    2005-06-27 10:49:24 904 38c Service *************
    2005-06-27 10:54:27 968 4a8 Misc =========== Logging initialized (build:
    5.8.0.2469, tz: +0200) ===========
    2005-06-27 10:54:27 968 4a8 Misc = Process: C:\WINNT\system32\svchost.exe
    2005-06-27 10:54:27 968 4a8 Misc = Module: C:\WINNT\system32\wuaueng.dll
    2005-06-27 10:54:27 968 4a8 Service *************
    2005-06-27 10:54:27 968 4a8 Service ** START ** Service: Service startup
    2005-06-27 10:54:27 968 4a8 Service *********
    2005-06-27 10:54:27 968 4a8 Agent * WU client version 5.8.0.2469
    2005-06-27 10:54:27 968 4a8 Agent * SusClientId =
    '230d08b3-6b61-4a1d-ab06-9176dded7c81'
    2005-06-27 10:54:27 968 4a8 Agent * Base directory:
    C:\WINNT\SoftwareDistribution
    2005-06-27 10:54:27 968 4a8 Agent * FATAL: Failed to initialize with
    error 0x80070057 from component Proxy manager
    2005-06-27 10:54:27 968 4a8 Service FATAL: Failed to initialize WU client:
    0x80070057
    2005-06-27 10:54:27 968 4a8 Service *********
    2005-06-27 10:54:27 968 4a8 Service ** END ** Service: Service exit
    [Exit code = 0x80070057]
    2005-06-27 10:54:27 968 4a8 Service *************
    2005-06-27 10:54:59 832 4a8 Misc =========== Logging initialized (build:
    5.8.0.2469, tz: +0200) ===========
    2005-06-27 10:54:59 832 4a8 Misc = Process: C:\WINNT\system32\svchost.exe
    2005-06-27 10:54:59 832 4a8 Misc = Module: C:\WINNT\system32\wuaueng.dll
    2005-06-27 10:54:59 832 4a8 Service *************
    2005-06-27 10:54:59 832 4a8 Service ** START ** Service: Service startup
    2005-06-27 10:54:59 832 4a8 Service *********
    2005-06-27 10:54:59 832 4a8 Agent * WU client version 5.8.0.2469
    2005-06-27 10:54:59 832 4a8 Agent * SusClientId =
    '230d08b3-6b61-4a1d-ab06-9176dded7c81'
    2005-06-27 10:54:59 832 4a8 Agent * Base directory:
    C:\WINNT\SoftwareDistribution
    2005-06-27 10:54:59 832 4a8 Agent * FATAL: Failed to initialize with
    error 0x80070057 from component Proxy manager
    2005-06-27 10:54:59 832 4a8 Service FATAL: Failed to initialize WU client:
    0x80070057
    2005-06-27 10:54:59 832 4a8 Service *********
    2005-06-27 10:54:59 832 4a8 Service ** END ** Service: Service exit
    [Exit code = 0x80070057]
    2005-06-27 10:54:59 832 4a8 Service *************
    2005-06-27 10:55:32 1020 3f4 Misc =========== Logging initialized (build:
    5.8.0.2469, tz: +0200) ===========
    2005-06-27 10:55:32 1020 3f4 Misc = Process: C:\WINNT\system32\svchost.exe
    2005-06-27 10:55:32 1020 3f4 Misc = Module: C:\WINNT\system32\wuaueng.dll
    2005-06-27 10:55:32 1020 3f4 Service *************
    2005-06-27 10:55:32 1020 3f4 Service ** START ** Service: Service startup
    2005-06-27 10:55:32 1020 3f4 Service *********
    2005-06-27 10:55:32 1020 3f4 Agent * WU client version 5.8.0.2469
    2005-06-27 10:55:32 1020 3f4 Agent * SusClientId =
    '230d08b3-6b61-4a1d-ab06-9176dded7c81'
    2005-06-27 10:55:32 1020 3f4 Agent * Base directory:
    C:\WINNT\SoftwareDistribution
    2005-06-27 10:55:32 1020 3f4 Agent * FATAL: Failed to initialize with
    error 0x80070057 from component Proxy manager
    2005-06-27 10:55:32 1020 3f4 Service FATAL: Failed to initialize WU client:
    0x80070057
    2005-06-27 10:55:32 1020 3f4 Service *********
    2005-06-27 10:55:32 1020 3f4 Service ** END ** Service: Service exit
    [Exit code = 0x80070057]
    2005-06-27 10:55:32 1020 3f4 Service *************
    2005-06-27 10:56:04 1256 470 Misc =========== Logging initialized (build:
    5.8.0.2469, tz: +0200) ===========
    2005-06-27 10:56:04 1256 470 Misc = Process: C:\WINNT\system32\svchost.exe
    2005-06-27 10:56:04 1256 470 Misc = Module: C:\WINNT\system32\wuaueng.dll
    2005-06-27 10:56:04 1256 470 Service *************
    2005-06-27 10:56:04 1256 470 Service ** START ** Service: Service startup
    2005-06-27 10:56:04 1256 470 Service *********
    2005-06-27 10:56:04 1256 470 Agent * WU client version 5.8.0.2469
    2005-06-27 10:56:04 1256 470 Agent * SusClientId =
    '230d08b3-6b61-4a1d-ab06-9176dded7c81'
    2005-06-27 10:56:04 1256 470 Agent * Base directory:
    C:\WINNT\SoftwareDistribution
    2005-06-27 10:56:04 1256 470 Agent * FATAL: Failed to initialize with
    error 0x80070057 from component Proxy manager
    2005-06-27 10:56:04 1256 470 Service FATAL: Failed to initialize WU client:
    0x80070057
    2005-06-27 10:56:04 1256 470 Service *********
    2005-06-27 10:56:04 1256 470 Service ** END ** Service: Service exit
    [Exit code = 0x80070057]
    2005-06-27 10:56:04 1256 470 Service *************

    Can you help me with that?

    Thank you

    José

     
    JGV, Jun 27, 2005
    #6
  7. You are replying to an *ancient* thread which forums.techarena.in is
    retaining in their web forums. The original source for this thread (and all
    of the threads in this forum on forums.techarena.in is the
    microsoft.public.windows.server.update_services newsgroup. On the Microsoft
    Public Newsservers, messages are only retained for 90 days, thus this
    thread's predecessors are long gone.

    The original thread (and subject line of this thread) is related to error
    code 0x8024401B, which is not what is logged in the message you posted.

    Please either properly quote the "similar problem" that you are having, or
    post a fresh thread with the appropriate diagnostics.
    FWIW, the 0x80246002 error code is easily found with a web search and will
    direct you to KB958056 which describes the cause and resolution.
    http://support.microsoft.com/kb/958056

    Incidentally, the cited code in this original thread -- 0x8024401B -- is
    addressed in KB896226 [http://support.microsoft.com/kb/896226]



    --
    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2010)

    My Blog: http://onsitechsolutions.spaces.live.com
    Microsoft WSUS Website: http://www.microsoft.com/wsus
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
     
    Lawrence Garvin [MVP], May 20, 2010
    #7
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.