Error Add roles/Add Features Windows 2008 Enterprise Server

Discussion in 'Windows Server' started by Marcel, May 12, 2008.

  1. Marcel

    Marcel Guest

    After I added de feature Windows Internal Database in my Windows 2008 I get
    the following error when I try to open the add roles/features interface:

    Server Manager encountered an unexpected error while collecting data about
    the status of this computer.

    If I look in the ventvwr I see the following error:

    Log Name: Microsoft-Windows-ServerManager/Operational
    Source: Microsoft-Windows-ServerManager
    Date: 12-5-2008 11:40:41
    Event ID: 1601
    Task Category: None
    Level: Error
    Keywords:
    User: MAINSITE\administrator
    Computer: MAINFRAME.mainsite.local
    Description:
    Could not discover the state of the system. An unexpected exception was found:
    System.Runtime.InteropServices.COMException (0x80070490): Element not found.
    (Exception from HRESULT: 0x80070490)
    at
    System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32
    errorCode, IntPtr errorInfo)
    at
    Microsoft.Windows.ServerManager.ComponentInstaller.CreateSessionAndPackage(IntPtr& session, IntPtr& package)
    at
    Microsoft.Windows.ServerManager.ComponentInstaller.InitializeUpdateInfo()
    at Microsoft.Windows.ServerManager.ComponentInstaller.Initialize()
    at
    Microsoft.Windows.ServerManager.Common.Provider.Initialize(DocumentCollection
    documents)
    at
    Microsoft.Windows.ServerManager.ServerManagerModel.InternalRefreshModelResult(Object state)

    <Provider Name="Microsoft-Windows-ServerManager"
    Guid="{8c474092-13e4-430e-9f06-5b60a529bf38}" />
    <EventID>1601</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x1000000000000000</Keywords>
    <TimeCreated SystemTime="2008-05-12T09:40:41.211Z" />
    <EventRecordID>35</EventRecordID>
    <Correlation />
    <Execution ProcessID="6440" ThreadID="5060" />
    Microsoft-Windows-ServerManager/Operational

    An unexpected exception was found:
    System.Runtime.InteropServices.COMException (0x80070490): Element not found.
    (Exception from HRESULT: 0x80070490)
    at
    System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32
    errorCode, IntPtr errorInfo)
    at
    Microsoft.Windows.ServerManager.ComponentInstaller.CreateSessionAndPackage(IntPtr& session, IntPtr& package)
    at
    Microsoft.Windows.ServerManager.ComponentInstaller.InitializeUpdateInfo()
    at Microsoft.Windows.ServerManager.ComponentInstaller.Initialize()
    at
    Microsoft.Windows.ServerManager.Common.Provider.Initialize(DocumentCollection
    documents)
    at
    Microsoft.Windows.ServerManager.ServerManagerModel.InternalRefreshModelResult(Object state)

    Anyone seen this before and knows how to solve it?

    Greetings,

    Marcel
     
    Marcel, May 12, 2008
    #1
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  2. Marcel

    Marcel Guest

    I installed .NET framework too, so I don't know what caused the problem.
    Is there a sort op Recovery point where I can refer to in Windows 2008?
     
    Marcel, May 12, 2008
    #2
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  3. Hello Marcel,
    Check the c:\windows\logs\cbs\cbs.log file for error messages.
    Thanks,
    Darrell Gorter[MSFT]

    This posting is provided "AS IS" with no warranties, and confers no rights
    --------------------
    | >Thread-Topic: Error Add roles/Add Features Windows 2008 Enterprise Server
    | >thread-index: Aci0bAVueeOr4iV0Su2d7H11qMpCzA==
    | >X-WBNR-Posting-Host: 207.46.192.207
    | >From: =?Utf-8?B?TWFyY2Vs?= <>
    | >References: <>
    | >Subject: RE: Error Add roles/Add Features Windows 2008 Enterprise Server
    | >Date: Mon, 12 May 2008 13:09:02 -0700
    | >Lines: 76
    | >Message-ID: <>
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    | > charset="Utf-8"
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    | >Importance: normal
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    | >Newsgroups: microsoft.public.windows.server.general
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    | >Xref: TK2MSFTNGHUB02.phx.gbl
    microsoft.public.windows.server.general:38159
    | >NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
    | >X-Tomcat-NG: microsoft.public.windows.server.general
    | >
    | >I installed .NET framework too, so I don't know what caused the problem.
    | >Is there a sort op Recovery point where I can refer to in Windows 2008?
    | >
    | >"Marcel" wrote:
    | >
    | >> After I added de feature Windows Internal Database in my Windows 2008
    I get
    | >> the following error when I try to open the add roles/features
    interface:
    | >>
    | >> Server Manager encountered an unexpected error while collecting data
    about
    | >> the status of this computer.
    | >>
    | >> If I look in the ventvwr I see the following error:
    | >>
    | >> Log Name: Microsoft-Windows-ServerManager/Operational
    | >> Source: Microsoft-Windows-ServerManager
    | >> Date: 12-5-2008 11:40:41
    | >> Event ID: 1601
    | >> Task Category: None
    | >> Level: Error
    | >> Keywords:
    | >> User: MAINSITE\administrator
    | >> Computer: MAINFRAME.mainsite.local
    | >> Description:
    | >> Could not discover the state of the system. An unexpected exception
    was found:
    | >> System.Runtime.InteropServices.COMException (0x80070490): Element not
    found.
    | >> (Exception from HRESULT: 0x80070490)
    | >> at
    | >>
    System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32
    | >> errorCode, IntPtr errorInfo)
    | >> at
    | >>
    Microsoft.Windows.ServerManager.ComponentInstaller.CreateSessionAndPackage(I
    ntPtr& session, IntPtr& package)
    | >> at
    | >>
    Microsoft.Windows.ServerManager.ComponentInstaller.InitializeUpdateInfo()
    | >> at Microsoft.Windows.ServerManager.ComponentInstaller.Initialize()
    | >> at
    | >>
    Microsoft.Windows.ServerManager.Common.Provider.Initialize(DocumentCollectio
    n
    | >> documents)
    | >> at
    | >>
    Microsoft.Windows.ServerManager.ServerManagerModel.InternalRefreshModelResul
    t(Object state)
    | >>
    | >> <Provider Name="Microsoft-Windows-ServerManager"
    | >> Guid="{8c474092-13e4-430e-9f06-5b60a529bf38}" />
    | >> <EventID>1601</EventID>
    | >> <Version>0</Version>
    | >> <Level>2</Level>
    | >> <Task>0</Task>
    | >> <Opcode>0</Opcode>
    | >> <Keywords>0x1000000000000000</Keywords>
    | >> <TimeCreated SystemTime="2008-05-12T09:40:41.211Z" />
    | >> <EventRecordID>35</EventRecordID>
    | >> <Correlation />
    | >> <Execution ProcessID="6440" ThreadID="5060" />
    | >> Microsoft-Windows-ServerManager/Operational
    | >>
    | >> An unexpected exception was found:
    | >> System.Runtime.InteropServices.COMException (0x80070490): Element not
    found.
    | >> (Exception from HRESULT: 0x80070490)
    | >> at
    | >>
    System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32
    | >> errorCode, IntPtr errorInfo)
    | >> at
    | >>
    Microsoft.Windows.ServerManager.ComponentInstaller.CreateSessionAndPackage(I
    ntPtr& session, IntPtr& package)
    | >> at
    | >>
    Microsoft.Windows.ServerManager.ComponentInstaller.InitializeUpdateInfo()
    | >> at Microsoft.Windows.ServerManager.ComponentInstaller.Initialize()
    | >> at
    | >>
    Microsoft.Windows.ServerManager.Common.Provider.Initialize(DocumentCollectio
    n
    | >> documents)
    | >> at
    | >>
    Microsoft.Windows.ServerManager.ServerManagerModel.InternalRefreshModelResul
    t(Object state)
    | >>
    | >> Anyone seen this before and knows how to solve it?
    | >>
    | >> Greetings,
    | >>
    | >> Marcel
    | >
     
    Darrell Gorter[MSFT], May 13, 2008
    #3
  4. Marcel

    Marcel Guest

    The log reports the following error:

    22:32:58, Error CBS Failed to resolve Package:
    Package_for_KB947864~31bf3856ad364e35~amd64~~6.0.1.0. hr: 0x80070490

    I looked it up, it's a hotfix for IE 7, but does not aply on my system if I
    try to install it.
    I can't find this fix in my installed programs.


     
    Marcel, May 14, 2008
    #4
  5. Marcel

    shem rad Guest

    Hi,

    I've tried many solutions posted all over the place, but there was only one which actually worked.

    Check out: http://capitalhead.com/articles/une...0706be-and-1601-on-window-server-2008-r2.aspx

    Hope that helps :)
     
    shem rad, Nov 2, 2010
    #5
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