Error Code: 0x52F

Discussion in 'Windows Update' started by nolan, Apr 15, 2010.

  1. nolan

    nolan Guest

    XP SP3, IE8, OFFICE 2007
    Windows Update installation Failure.

    I had around 15 updates, but only the 4 Office 2007 updates were not

    Security Update for Microsoft Office Excel 2007 (KB978382)
    Security Update for the 2007 Microsoft Office System (KB978380)
    Update for the 2007 Microsoft Office System (KB981715)
    Update for Microsoft Office OneNote 2007 (KB980729)

    This is the data at the top of the install updates page before install:

    Download size (total): 0 KB *
    Estimated time at your connection speed: 0 minutes *
    (*Downloaded; ready to install)

    Error Code: 0x52F

    The only info I can find on this error code relates to earlier versions of
    Microsoft Office.
    nolan, Apr 15, 2010
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  2. nolan

    MowGreen Guest


    See if this KB article helps: How to investigate and resolve update
    installation failures for the 2007 Office system or for Windows
    SharePoint Services 3.0
    That signifies that the updates are already downloaded to your system.
    Have you tried installing the updates with the Office installation media
    inserted into the CD/DVD drive ?

    If you can't resolve this issue, then you can get *** no-charge ***
    assistance from MS in getting the *** Security *** updates installed.
    From KB978382 and KB978380:

    " How to obtain help and support for this security update

    For home users, no-charge support is available by calling 1-866-PCSAFETY
    in the United States and Canada or by contacting your local Microsoft
    subsidiary. For more information about how to contact your local
    Microsoft subsidiary for support issues with security updates, visit the
    Microsoft International Support Web site:

    North American customers can also obtain instant access to unlimited
    no-charge e-mail support or to unlimited individual chat support by
    visiting the following Microsoft Web site:

    For enterprise customers, support for security updates is available
    through your usual support contacts. "

    *-343-* FDNY
    Never Forgotten
    "Security updates should *never* have *non-security content* prechecked
    MowGreen, Apr 15, 2010
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  3. nolan

    nolan Guest

    Thanks for your suggestions. I went to 1-866-PCSAFETY and they figured it out.
    nolan, Apr 16, 2010
  4. Hello Nolan,

    Can you post ....and they figured it out. so as we can try ?

    Ǝиçεl, Apr 16, 2010
  5. nolan

    MowGreen Guest

    Don't hold your breath, Ǝиçεl. We're lucky that Nolan posted back at all.

    *-343-* FDNY
    Never Forgotten
    "Security updates should *never* have *non-security content* prechecked
    MowGreen, Apr 16, 2010
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