Error Code 0x80070643 (Windows Updates KB953404 and KB954478)

Discussion in 'Windows Update' started by saganized, Sep 10, 2008.

  1. saganized

    saganized Guest

    Using Windows XP Home SP3. Windows Updates KB953404 and KB954478 WILL NOT
    INSTALL, even after trying the troubleshooting steps outlined in
    Knowledgebase Article 903774. (NOTE: When I look at the status for the
    Office Source Engine, IT IS ALREADY SET TO MANUAL. Even if I change the
    status FROM manual TO disabled AND BACK TO manual again...and click
    apply...THE OSE SOLUTION DOESN'T WORK. Obviously something must be wrong
    with either the Knowledgebase instructions OR the Office Update itself.)
    saganized, Sep 10, 2008
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  2. saganized

    dan Guest

    I am having the same issues. My Office Source Engine is also set to Manual.
    I also shut down all my firewall/virus software, and still did not work. I
    will try a manual install next.
    dan, Sep 10, 2008
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  3. saganized

    saganized Guest

    How to do a "manual install" of a Windows Update? I can't find KB953404 and
    KB954478 on to download or install them manually... I searched
    for KB953404 and KB954478 on my computer and found nothing...
    saganized, Sep 10, 2008
  4. Insert your Office 2003 CD into the appropriate drive bay.
    PA Bear [MS MVP], Sep 10, 2008
  5. saganized

    saganized Guest

    Thank you; however, I have no Office 2003 CD. My Dell Dimension 4700 came
    pre-installed with Works Suite 2004, which included Works 7.0, Word 2002, and
    Works Clipart. (Word 2003 was a "free upgrade" from Word 2002, because Works
    7.0 was installed). So, I have five Works Suite 2004 installation discs only.

    Is there another way to do a "manual update?"
    saganized, Sep 10, 2008
  6. Ottmar Freudenberger, Sep 10, 2008
  7. PA Bear [MS MVP], Sep 10, 2008
  8. saganized

    saganized Guest

    Downloaded both updates successfully to desktop--HOWEVER--got "The update
    cannot be applied" when I tried to install either one. Thank you for trying,
    Ottmar. Any other suggestions, please? Increasing frustration. :-(
    saganized, Sep 10, 2008
  9. saganized

    saganized Guest

    Thank you Freudi--HOWEVER--I am not going to try this solution AT THIS TIME
    because, I have successfully used Windows Update to make security updates to
    these programs in the past. Nothing on my computer has changed since that
    time; therefore, it seems logical no alteration in any installation path
    should require changing. (I still suspect something is amiss in the updates
    themselves...since another user is encountering similar difficulty in
    applying the updates.)
    saganized, Sep 10, 2008
  10. saganized

    saganized Guest

    Dan, my manual installs failed; I assume yours failed as well? I'm having no
    luck at all with these two updates. Similar "security updates" on these
    programs have worked in the past, using Windows Update. However, not all
    updates have gone "perfectly"--that is--I have encountered similar
    difficulties using Windows Update before. In the past, as I recall, the
    solution seemed to be "revised updates".
    saganized, Sep 10, 2008
  11. saganized

    saganized Guest

    Freudi...also...I'm getting none of the error codes mentioned in Support
    Article 903776 (1327, 0x52F, 0x51F, 1311). Thx again...
    saganized, Sep 10, 2008
  12. saganized

    saganized Guest

    Following information--found in another post for which I can't figure out how
    to cross-reference it--gave me a solution (the updates successfully installed
    as a result of doing this):


    Have you used a Reg Clean utility recently.

    Anyway try the below fix for the Office 2003 Updates and post back with result

    1st Rename Office subkeys

    Note: Removing the following registry keys may reset customized user
    settings for your Microsoft Office programs.

    1. Close all the applications.
    2. Click on Start->Run, type in REGEDIT and click on OK.
    3. Locate and select the following registry subkeys:


    4. Right click on 11.0 and rename them to Old11.
    5. Close the Registry Editor.

    2nd. Detect and Repair Office 2003 (NOTE FROM SAGANIZED: IN THE

    1. On the Windows taskbar, click Start, point to and click Control Panel.
    2. Double-click Add/Remove Programs.
    3. Click Change/Remove Programs on the left pane.
    4. Highlight Microsoft Office Professional Edition 2003 (NOTE FROM
    SAGANIZED: MS OFFICE EXCEL VIEWER 2003) on the right pane and click Change.
    5. Insert the correct version of CD when it requires. (NOTE FROM SAGANIZED:
    6. Select "Reinstall and Repair" and click Next.
    7. Select "Detect and Repair errors in my Office installation".
    8. Click Install and wait the process to end.

    3rd. Install the Updates
    saganized, Sep 10, 2008
  13. saganized

    AndyUK Guest

    I was having a problem with these 2 downloads not installing, and I had also
    recently done a registry cleanup using Eusing. I simply restored my last
    backup and hey presto, they finally installed OK. Thanks for the advice guys.

    Moral of story, always but always save your backups!
    AndyUK, Sep 10, 2008
  14. saganized

    OreZon Guest

    Thank-you Freudi, this solution of renaming the registry keys, and repairing
    office install worked for me too! Big relief to not have those updates keep
    popping up asking to be installed. Appreciate the help.
    OreZon, Sep 10, 2008
  15. And, *NEVER* use a registry cleaner without knowing *if* it creates
    backups, where the backups are, and how to revert the registry back to
    it's previous setting using said backups.

    MowGreen [MVP 2003-2008]
    *-343-* FDNY
    Never Forgotten
    MowGreen [MVP], Sep 10, 2008
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