Error Code 0x80070643 (Windows Updates KB953404 and KB954478)

Using Windows XP Home SP3. Windows Updates KB953404 and KB954478 WILL NOT
INSTALL, even after trying the troubleshooting steps outlined in
Knowledgebase Article 903774. (NOTE: When I look at the status for the
Office Source Engine, IT IS ALREADY SET TO MANUAL. Even if I change the
status FROM manual TO disabled AND BACK TO manual again...and click
apply...THE OSE SOLUTION DOESN'T WORK. Obviously something must be wrong
with either the Knowledgebase instructions OR the Office Update itself.)

 

I am having the same issues. My Office Source Engine is also set to Manual.
I also shut down all my firewall/virus software, and still did not work. I
will try a manual install next.

 

How to do a "manual install" of a Windows Update? I can't find KB953404 and
KB954478 on Microsoft.com to download or install them manually... I searched
for KB953404 and KB954478 on my computer and found nothing...

 

Insert your Office 2003 CD into the appropriate drive bay.

 

Thank you; however, I have no Office 2003 CD. My Dell Dimension 4700 came
pre-installed with Works Suite 2004, which included Works 7.0, Word 2002, and
Works Clipart. (Word 2003 was a "free upgrade" from Word 2002, because Works
7.0 was installed). So, I have five Works Suite 2004 installation discs only.

Is there another way to do a "manual update?"

 

http://www.microsoft.com/downloads/...22-d3c1-41f7-ba30-6a67139feaa3&DisplayLang=en
http://www.microsoft.com/downloads/...09-d721-4bab-b485-5eede8d49eb8&DisplayLang=en

Bye,
Freudi

 

What Freudi said.

Also see http://support.microsoft.com/kb/903776
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

 

Downloaded both updates successfully to desktop--HOWEVER--got "The update
cannot be applied" when I tried to install either one. Thank you for trying,
Ottmar. Any other suggestions, please? Increasing frustration. :-(

 

Thank you Freudi--HOWEVER--I am not going to try this solution AT THIS TIME
because, I have successfully used Windows Update to make security updates to
these programs in the past. Nothing on my computer has changed since that
time; therefore, it seems logical no alteration in any installation path
should require changing. (I still suspect something is amiss in the updates
themselves...since another user is encountering similar difficulty in
applying the updates.)

 

Dan, my manual installs failed; I assume yours failed as well? I'm having no
luck at all with these two updates. Similar "security updates" on these
programs have worked in the past, using Windows Update. However, not all
updates have gone "perfectly"--that is--I have encountered similar
difficulties using Windows Update before. In the past, as I recall, the
solution seemed to be "revised updates".

 

Freudi...also...I'm getting none of the error codes mentioned in Support
Article 903776 (1327, 0x52F, 0x51F, 1311). Thx again...

 

Following information--found in another post for which I can't figure out how
to cross-reference it--gave me a solution (the updates successfully installed
as a result of doing this):


"gritdog

Have you used a Reg Clean utility recently.

Anyway try the below fix for the Office 2003 Updates and post back with result

1st Rename Office subkeys

Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.

1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0

4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.

2nd. Detect and Repair Office 2003 (NOTE FROM SAGANIZED: IN THE
FOLLOWING, I ONLY NEEDED TO REPAIR MY MICROSOFT OFFICE EXCEL VIEWER 2003
INSTALLATION.)

1. On the Windows taskbar, click Start, point to and click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 (NOTE FROM
SAGANIZED: MS OFFICE EXCEL VIEWER 2003) on the right pane and click Change.
5. Insert the correct version of CD when it requires. (NOTE FROM SAGANIZED:
THIS STEP WASN'T REQUIRED IN MY SITUATION.)
6. Select "Reinstall and Repair" and click Next.
7. Select "Detect and Repair errors in my Office installation".
8. Click Install and wait the process to end.

3rd. Install the Updates

 

I was having a problem with these 2 downloads not installing, and I had also
recently done a registry cleanup using Eusing. I simply restored my last
backup and hey presto, they finally installed OK. Thanks for the advice guys.

Moral of story, always but always save your backups!

 

Thank-you Freudi, this solution of renaming the registry keys, and repairing
office install worked for me too! Big relief to not have those updates keep
popping up asking to be installed. Appreciate the help.

 

And, *NEVER* use a registry cleaner without knowing *if* it creates
backups, where the backups are, and how to revert the registry back to
it's previous setting using said backups.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
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