Error code 0x86000107

siaram · Oct 12, 2009

I deleted all my partnership from device, then from my computer. Then I
removed windows media center from computer and reinstall it. works fine now.

Dshope · Feb 27, 2010

Paul G. Tobey said:

They can't actually patch most executable files effectively, although I hope
that this will become possible in some form in the future so we can get out
from under the device OEMs. Imagine if you had to reinstall all of Windows
Vista to get the latest security updates! That's kind of the position WM
finds itself in. If you want to process a new file type, that's a registry
change which can be accomplished with just a setup script. Same with
daylight saving time changes. I'm not familiar with what was inside the
POP/IMAP patch, so I can't speak to that, but Microsoft really can only
affect the registry or *add* new executable files.

I'm with you! I still use a WM5 device because, with a few exceptions, it
does what I want.

In order to get anything actually fixed in WM, you pretty much have to lean
on *both* Microsoft and the device OEM for now...

Paul T.

Kathleen Anderson said:

Hi Paul:
I don't claim to know anything about the Windows Mobile OS, but I don't
understand how Microsoft can release some patches directly to us through
their Download Center, such as the Windows Mobile 6.1 Hot Fix for Sending
POP and IMAP E-mail, updates for DST and the upgrade for Office 2007 file
formats, but they can't release this fix directly to us?

Personally, I wouldn't "buy this year's device instead" unless I knew it
included the fix for this problem.

--

~ Kathleen Anderson
Microsoft MVP - FrontPage
Spider Web Woman Designs
Expression Web Resources: http://www.spiderwebwoman.com/xweb/
Expression Web Wiki: http://expression-web-wiki.com/
FrontPage Resources: http://www.spiderwebwoman.com/resources/
Please reply to the newsgroup for the benefit of others

"Paul G. Tobey [eMVP]" <p space tobey no spam AT no instrument no spam DOT
com> wrote in message news:...

There are two problems: generally low quality of ActiveSync, and the
necessity to issue any device-side patches through the device vendors. I
don't think that anyone would claim that AS is much good, but, even if
Microsoft had a perfectly clean and bug-free version sitting in Redmond,
that would be of no use to you at all. They can only send the components
of the operating system to each device OEM, HTC, etc. The OEM does the
integration with their specific hardware, supporting their unique
hardware capabilities and so on. The OEM has to decide whether they want
to invest the time to build a new version of the operating system with
the patches applied for existing devices. Generally, they've decided not
to do that, probably in hopes that you'd buy this year's device instead.
So, while Microsoft certainly deserves half the credit for this sort of
problem, HTC fully deserves the other half.

Contrast this with Apple, who has exactly two pieces of hardware to make
their OS run on, the two versions of the iPhone, and who controls both
the software and the hardware. That's a big advantage in responding to
problems like this that Microsoft doesn't have because they don't make
the hardware.

Paul T.

Shaun,

I would appreciate it if you could let me know when HTC have fixed
this
problem. I have tried contacting HTC (Europe) the send an
autoacknowledgement, than never reply!

I find this problem extremely frustrating, how can Microsoft get away
with
issuing such rubbish?

Many thanks.

:

HTC deny receiving this information from Microsoft, as you can see from
the
attached emails.

Could you please provide a contact at Microsoft who can verify the
claim
that a fix (or information enabling them to devise a fix) has in fact
been
forwarded to HTC.

Thanks.
______________________________

From: [mailto:]
Sent: Wednesday, 21 January 2009 4:59 PM
To:
Subject: HTC SUPPORT

Dear Shaun,

Here is your e-mail as promised.

Regarding your inquiry for synchronization error 0x86000107, I have
verified
this with our technical department and they have confirmed that there
is no
known fix yet for this error. Microsoft has not notified us that they
have a
devised a fix for this issue.

Thank you for your continuous support of our products and services.
Should
you require further assistance, please do not hesitate to contact us
again.

Best Regards,

Morgan
Customer Service Executive
HTC Corporation
Customer Service Hotline (Australia): +1300-482-482
Website: www.asia.htc.com

________________________________________
From: Shaun Ginsbourg [mailto:]
Sent: Friday, January 09, 2009 2:20 PM
To: anz_service
Subject: Telephone case reference 1091399 - Error code 0x86000107 in
ActiveSync

Recently I rang HTC about the above error code I was receiving when
attempting to sync my Touch Pro handset with a Windows Vista 6bit PC
I have successfully sync the machines in the past, however this error
message appears from time to time. I am usually able to get rid of it
by
deleting and re-establishing my partnerships, but this is time
consuming and
usually results in loss of data. Often it leaves me without my
contacts on
my mobile for a period of time, which is unacceptable.
Recently the error re-appeared when I attempted to establish a second
partnership between my Touch Pro and laptop - a function which
activesync is
supposed to support.
I found the following link:
http://www.microsoft.com/communitie...ed-b8a0-15b5ab4adc5e&cat=&lang=&cr=&sloc=&p=1
I note that Kathleen Anderson, a Microsoft MVP, claimed on 21/11/08
that:
"Microsoft has determined what the problem is, and they
have delivered the fix to the OEMs (the companies that make the
phones). It
is now up to the OEMs to provide an update to their customers that will
fix
the problem."
Your operator suggested that HTC were aware of the issue and were
waiting
for Microsoft to address the issue.
Obviously your operator and Kathleen Anderson cannot both be right. So
who
is wrong?

Your faithfully,

Shaun Ginsbourg
Click to expand...

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Error code 0x86000107

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Error code 0x86000107

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