error code 646 again

Discussion in 'Windows Update' started by ezz911, Oct 20, 2009.

  1. ezz911

    ezz911 Guest

    like everyone else, av received these up dates and am on vista and i keep
    getting error code 646, when you look in to it there is any help at all. i've
    tryed all sort of way and nothink works. If posible can any one help????

    Security Update for Microsoft Works 8 (KB973636)

    Download size: 4.6 MB
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)

    Download size: 2.5 MB
    Security Update for the 2007 Microsoft Office System (KB974234)

    Download size: 525 KB
    Security Update for the 2007 Microsoft Office System (KB972581)

    Download size: 1.0 MB
     
    ezz911, Oct 20, 2009
    #1
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  2. Not surprisingly - I have no idea what you mean by, "i've tryed all sort of
    way and nothink works"; I translated that to, "I've tred all sort of
    way [to install these updates] and nothing [has] work[ed]". First - not
    defining your "sort of way" leaves one at a loss at what you have
    tried. Second, "not thinking" seldom solves the problem. *vbeg*

    Work-around:
    Download each and install them manually.

    http://www.microsoft.com/technet/security/bulletin/ms09-062.mspx
    (Select the one for your OS)

    http://www.microsoft.com/technet/security/bulletin/ms09-060.mspx
    (Select the one for your OS)

    Yes - that covers all 4.

    Otherwise (or actually - do these steps in *any case*)...

    Download, install, run, update and perform a full scan (separately) with the
    following two applications (freeware versions are the ones to use for this):

    SuperAntiSpyware
    http://www.superantispyware.com/

    MalwareBytes
    http://www.malwarebytes.com/

    After performing a full scan with one and then the other and removing
    whatever they both find completely, you may uninstall these products,
    if you wish.

    Download and run the MSRT manually:
    http://www.microsoft.com/security/malwareremove/default.mspx

    Reboot.

    Assuming you have 32-bit Vista - Follow these steps...

    How do I reset Windows Update components?
    http://support.microsoft.com/kb/971058

    Reboot.

    Try to update again.

    Last resort...

    How to obtain help and support for this security update

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and Canada or by contacting your local Microsoft
    subsidiary. For more information about how to contact your local Microsoft
    subsidiary for support issues with security updates, visit the Microsoft
    International Support Web site:
    http://support.microsoft.com/common/international.aspx?rdpath=4

    North American customers can also obtain instant access to unlimited
    no-charge e-mail support or to unlimited individual chat support by visiting
    the following Microsoft Web site:
    http://support.microsoft.com/oas/default.aspx?&prid=7552

    For enterprise customers, support for security updates is available through
    your usual support contacts.
     
    Shenan Stanley, Oct 20, 2009
    #2
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  3. ezz911

    Meskin Guest

    [Worked for me] Do this :
    _Code_646_ - If the Updates you are trying to install are Securit
    Updates for Microsoft Office, Check if u Have Microsoft Silverlight i
    the Optional section. Now make sure to check All the needed updates an
    Silverlight [Even though its Optional]. Now install, everything wil
    come out Great :] GL
     
    Meskin, Oct 21, 2009
    #3
  4. ezz911

    TaurArian Guest

    TaurArian, Oct 21, 2009
    #4
  5. ezz911

    Jimvee Guest

    Jimvee, Oct 22, 2009
    #5
  6. ezz911

    team79 Guest

    I was having this problem also with the 3 updates failing with cod
    646.
    I tried the manual download of the patches this worked for 1 of the
    but the remaining two updates still failed.

    I opened a call with microsoft and they suggested also renaming th
    SoftwareDistribuition folder this did not help.

    What fixed the probelm for me was to install an Optional Update Calle
    Office Live Update 1.4 after doing this the remaining two updates di
    install.

    I've complained to Microsoft about an Optional Update be Required t
    get Non Optional updates to install but as yet the person I'm workin
    with does not seem to understand the problem.

    Hope this works for others also
     
    team79, Oct 22, 2009
    #6
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