error code 646

Discussion in 'Windows Update' started by poose, May 17, 2010.

  1. poose

    poose Guest

    I keep getting an error code 646 when trying to install these updates:
    - Security Update for the 2007 Microsoft Office System (KB976321); and
    - Update for Microsoft Office Outlook 2007 Junk Email Filter (KB981726).

    Please help.
     
    poose, May 17, 2010
    #1
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  2. Do you see any other threads in this newsgroup about that error number?
     
    PA Bear [MS MVP], May 17, 2010
    #2
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  3. poose

    SFAndy Guest

    I keep getting the same error code on the same updates. HELP!! I've tried 9
    times rebooted after each fail.
     
    SFAndy, May 18, 2010
    #3
  4. poose

    HBEd Guest

    I am receiving the same error code 646, last month (5-2010) it was those same
    two updates. Now it appears it is any updated related to Office 2007. All the
    updates for Windows 7 (x86) install properly. It is just the office updates
    effected.

    Security Update for Microsoft Office Excel 2007 (KB982308)
    Security Update for Microsoft Office InfoPath 2007 (KB979441)
    Security Update for Microsoft Office Outlook 2007 (KB972363)
    Security Update for Microsoft Office PowerPoint 2007 (KB982158)
    Security Update for Microsoft Office Publisher 2007 (KB982124)
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
    Security Update for Microsoft Office Word 2007 (KB982135)
    Security Update for the 2007 Microsoft Office System (KB969559)
    Security Update for the 2007 Microsoft Office System (KB969613)
    Security Update for the 2007 Microsoft Office System (KB972581)
    Security Update for the 2007 Microsoft Office System (KB974234)
    Security Update for the 2007 Microsoft Office System (KB982312)
    Security Update for the 2007 Microsoft Office System (KB982331)
    Update for Microsoft Office Word 2007 (KB974561)
    Update for the 2007 Microsoft Office System (KB967642)
     
    HBEd, Jun 10, 2010
    #4
  5. DO YOU SEE *ANY* OTHER THREADS IN THIS NEWSGROUP ABOUT THAT ERROR?
     
    PA Bear [MS MVP], Jun 10, 2010
    #5
  6. poose

    HBEd Guest

    I cannot believe how simple this was to fix, after a month of searching I
    finally found a thread that contained the fix.

    1) disable your Firewall and Anti-virus software (not certain this has
    anything to do with it) but I followed these instructions exactly and was
    successful.

    2) Turn off User account control(UAC) . Restart the computer. you will be
    able to install the updates. If not install those updates manually. It should
    work.

    To turn off User account control(UAC), click on start-> control panel-> user
    accounts-> Turn user account control on or off-> Uncheck the box provided->
    Click on OK and restart the computer . (In the case of windows 7 UAC
    adjustment, bring slider control allthe way down to the bottom (UAC
    diasabled) Then restart pc. Then try your windows update. It worked for me...

    Be certain to re-enable anti-virus and firewall, and UAC if you so choose.
    Here is the thread where I found the answers:

    http://social.answers.microsoft.com.../thread/6e716883-7af4-4a9f-8665-2f4dd57eee8d/

    Best regards,
    HBEd
     
    HBEd, Jun 10, 2010
    #6
  7. HoopleHeads can't read.

    : DO YOU SEE *ANY* OTHER THREADS IN THIS NEWSGROUP ABOUT THAT ERROR?
    :
    : HBEd wrote:
    : > I am receiving the same error code 646, last month (5-2010) it was those
    : > same two updates. Now it appears it is any updated related to Office
    2007.
    : > All the updates for Windows 7 (x86) install properly. It is just the
    : > office
    : > updates effected.
    : >
    : > Security Update for Microsoft Office Excel 2007 (KB982308)
    : > Security Update for Microsoft Office InfoPath 2007 (KB979441)
    : > Security Update for Microsoft Office Outlook 2007 (KB972363)
    : > Security Update for Microsoft Office PowerPoint 2007 (KB982158)
    : > Security Update for Microsoft Office Publisher 2007 (KB982124)
    : > Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
    : > Security Update for Microsoft Office Word 2007 (KB982135)
    : > Security Update for the 2007 Microsoft Office System (KB969559)
    : > Security Update for the 2007 Microsoft Office System (KB969613)
    : > Security Update for the 2007 Microsoft Office System (KB972581)
    : > Security Update for the 2007 Microsoft Office System (KB974234)
    : > Security Update for the 2007 Microsoft Office System (KB982312)
    : > Security Update for the 2007 Microsoft Office System (KB982331)
    : > Update for Microsoft Office Word 2007 (KB974561)
    : > Update for the 2007 Microsoft Office System (KB967642)
    : >
    : >
    : >
    : > "poose" wrote:
    : >
    : >> I keep getting an error code 646 when trying to install these updates:
    : >> - Security Update for the 2007 Microsoft Office System (KB976321); and
    : >> - Update for Microsoft Office Outlook 2007 Junk Email Filter
    (KB981726).
    : >>
    : >> Please help.
    :
     
    Bickford Schmeckler, Jun 10, 2010
    #7
  8. poose

    blkwisdom Guest

     
    blkwisdom, Jun 13, 2010
    #8
  9. Thank you so much this worked great ! Funny how you can use the
    troubleshooter in windows seven and not solve the problem but searching
    online provides the answer and not even from a microsoft tech . haha thanks
    again.
    Eric
     
    mighty c ring, Jun 16, 2010
    #9
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