error code 80070490

Discussion in 'Windows Update' started by Terryj, Oct 12, 2007.

  1. Terryj

    Terryj Guest

    I keep getting this error when an update is attempted. Just started
    yesterday10/11/07 Any suggestions???

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    Terryj, Oct 12, 2007
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  2. Details?

    <cmd_output OS="XPsp2">
    E:\>set /a c = 0x490
    E:\>net helpmsg %c%

    Element not found.

    Does net helpmsg 1168 give you that message in your (undisclosed) OS?

    Can you see what a useless diagnostic it is without any context?

    Robert Aldwinckle, Oct 14, 2007
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  3. Terryj

    katburd Guest

    Hi terryj

    I kept having the same problem and finding no solution, but just today
    as I was trying to figure it out again came across something that
    might be relevant. With VISTA - in the "installed updates" window I am
    told "there are no updates installed on this computer" but in the
    "View Update History" window all 80+ updates are listed along with
    their status - including the one for today that I got error Code
    80070490 for. There was a successful install on Oct. 3, also, even
    though the same error code appeared. Go figure - But you might want to
    check that out yourself. Easy, just open the Windows Update window and
    pick from the options listed on the left.
    katburd, Oct 15, 2007
  4. Terryj

    reyndog7 Guest

    I had this same problem with my wife's laptop, getting the error code
    of 80070490 when windows update tried to contact microsoft. After a
    long and arduous process with Microsoft support, I finally ended up
    'upgrading' (actually reinstalling) windows vista basic, which fixed
    the problem (be sure to choose upgrade, not install, when you run
    setup.exe) but doesn't it seem excessive to have to reinstall a
    product just to fix one problem?
    reyndog7, Oct 27, 2007
  5. Terryj

    shalmboy Guest

    What worked for me was to run CHKDSK from the command prompt. Make sur
    that you run it as an administrator or it wont run
    shalmboy, Jul 23, 2008
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