error code 80070641

Discussion in 'Windows Update' started by bfry8295, Jul 1, 2009.

  1. bfry8295

    bfry8295 Guest

    I keep getting this error code when trying to install updates. I have
    service pack 1 on windows vista. Keeps saying something about myu windows
    installer not working...anyone have any helpful advice...? Thanks
    bfry8295, Jul 1, 2009
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  2. See these archive discussions:

    What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)?

    Has a Norton or McAfee application ever been installed on this machine
    (e.g., a free-trial version that came preinstalled when you bought it)?
    PA Bear [MS MVP], Jul 1, 2009
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  3. bfry8295

    TaurArian Guest

    TaurArian, Jul 1, 2009
  4. bfry8295

    jp Guest

    Please look into error code 80070641 in Windows Update.
    August 21 I had 9 Windows Updates (VISTA) waiting for me. 8 were
    successfully installed. KB 972691 (spamfilter Microsoft Office 2007) was
    however not installed. I have tried over and over again, including made all
    the changes kindly suggested by PA Bear and TaurArian, with no success so
    Please advise with more specifics and in more detail. Please also advise on
    how to just ignore this update if "user disobedience" is the only way out....
    jp, Aug 22, 2009
  5. I dunno WTF "broke" at Google Groups lately (I suspect the 4+ months of MS
    newsserver "issues" have something to do with it) but such
    newsgroup-specific searches suggest that GG is only monitoring *very* recent
    posts, Robert.
    PA Bear [MS MVP], Aug 22, 2009
  6. bfry8295

    jp Guest

    Windows Installer seems to work ok; services.msc tested "manual" and

    Norton Internett Security is installed , so is also Defender. Tried to
    install KB 972691 with Norton "off" , however in vain. No third party

    If Windows files are corrupt, as suggested by the Comminity, does Vista
    allow for repairing critical files through tools like sfc.exe ?

    So far only KB 972691 (Outlook Spam Filter update) rejects to be installed.
    Would re-installling Outlook 2007 to the trick?

    Thanks for looking into this.
    jp, Aug 23, 2009
  7. bfry8295

    jp Guest

    Without much success I have for some time tried to address this issue to the
    community, receiving all kind of confusing answers

    The Update Junk Mail filter KB 972691 denied being installed, later also
    Office Service Pack 2 ,and Office System Update KB 967642 , all three updates
    giving Error Code 80070641

    No registry cleaner has been used. Temporarily stopping Windows Installer
    did not help. Neither did uninstalling / reinstalling / repairing Microsoft
    Office and Outlook did not help a bit, both giving Application Error Code

    Then suddenly a new Windows Update Error Code A97 popped up and I dediced to
    check further before giving up.

    Inspired by a suggestion on "Vista Update Errors" (Microsoft TechNet)

    I decided to Uninstall Vista Service Pack 2

    It sure made it !! All Windows Updates are now installed correctly!

    My question is, however; should I reinstall Vista SP2 and hope for the
    better? Or just leave it be........
    jp, Sep 5, 2009
  8. bfry8295

    jsobry Guest

    I have the same error code 80070641 trying to install MS Outlook KB973514 .
    MsiInstaller installed 7 updates correctly and then failed on 2. The other
    one was for Silverlight. I have tried all kinds of things referred to in this
    In my case MsiInstaller will install other updates but not this particular
    one. In fact the installer service stops running when I install this update
    which fails and then says that installer is not available.
    What is wrong with this update or why does MsiInstaller fail for one update
    and not the others?
    jsobry, Sep 15, 2009
  9. To avoid confusion, please begin a new thread about your specific problems.
    State your Office version and full Windows version (e.g., WinXP SP3; Vista
    SP2) in your first post.

    Tip: Insert your Office CD into the appropriate drive-bay before attempting
    to install KB973514 again.

    PA Bear [MS MVP], Sep 16, 2009
  10. bfry8295

    vladimir Guest

    I have the same problem. All Office2007 updates reports Error 80070641 !
    OS:Windows Server Standard 2008 X64 SP1, configured as small domain
    controller. Installed Office 2007 Enterprise and SQL Server 2008. I am logged
    to system as Administrator (Domain Admin).
    For the installation of updates, all antivirus and antispams are stopped
    (AVG8.5, Spybot). Firewal is disabled. Internet temporary files are deleted.
    No any matter published on the internet is helping with 8007641 error.
    vladimir, Apr 20, 2010
  11. bfry8295

    Peter Foldes Guest

    Please refer to the documentation that you received with your Office Enterprise
    purchase through the HUP program.
    Have you documentation at the ready and call the Free phone support that comes with
    the Office Enterprise support

    Read this first

    And then do the following for support. (Have your documentation on your purchase at
    hand. You will need it)

    Here you will find the Phone numbers and email addresses as to where and whom to
    contact about Office Enterprise and your issue.
    Scroll down to the bottom of page to North America
    Peter Foldes, Apr 20, 2010
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