Error code 80080005, redicoulous!

Discussion in 'Windows Update' started by Aya-chan, Jan 4, 2009.

  1. Aya-chan

    Aya-chan Guest

    Okay so I've looked through basicaly all of these boards and noone had giving
    a definate answer to this problem. I tried doing a restore point and now it
    just doesn't give any code or anything, just acts like it is checking and
    just goes back to the 'click to check' thing. This honestly is the most
    annoying thing that has happened and I am seriously thinking of changing it
    over to linux. So if anyone REALLY knows what they are doing and/or knows
    what causes this. Let me know and NO I don't know what verison I have or
    anything I have home premium thats all I know.
     
    Aya-chan, Jan 4, 2009
    #1
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  2.  
    Orszagos Liberalis Klub about, Jan 4, 2009
    #2
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  3. Aya-chan

    Engel Guest

    Hello Aya-chan,

    See if you can find something useful here:

    Search Results: 8008000
    <http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us>


    Search Results: 0x8008000
    <http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us>


    Next:
    Start a free Windows Update support incident request:
    See the "Need more help? Tell us what problem you are having" section of
    <https://support.microsoft.com/oas/default.aspx?gprid=6527>


    Support for Windows Update:
    <http://support.microsoft.com/gp/wusupport>


    Good luck
    -=-
     
    Engel, Jan 5, 2009
    #3
  4. Chances are that you're seeing the affects of a hijackware infection.

    1. See if you can download/run the MSRT manually:
    http://www.microsoft.com/security/malwareremove/default.mspx

    2. Run this online scan (in safe mode w/networking, if need be):
    http://onecare.live.com/site/en-us/center/howsafe.htm

    3. Run additional checks for hijackware, including posting your hijackthis
    log to an appropriate forum.

    Checking for/Help with Hijackware
    http://aumha.org/a/parasite.htm
    http://aumha.org/a/quickfix.htm
    http://aumha.net/viewtopic.php?t=5878
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/data/prevention.htm
    http://inetexplorer.mvps.org/tshoot.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm
    http://defendingyourmachine2.blogspot.com/
    http://www.elephantboycomputers.com/page2.html#Removing_Malware

    When all else fails, HijackThis v2.0.2
    (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
    conjuction with some other utilities). HijackThis will NOT fix anything on
    its own, but it will help you to both identify and remove any
    hijackware/spyware with assistance from an expert. **Post your log to
    http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
    http://forums.spybot.info/forumdisplay.php?f=22,
    http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
    by an expert in such matters, not here.**

    If the procedures look too complex - and there is no shame in admitting this
    isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA) computer repair shop.
    =====================
    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates.
     
    PA Bear [MS MVP], Jan 5, 2009
    #4
  5.  
    wranglerguycny, Sep 22, 2009
    #5
  6. Microsoft doesnt even know what to do... well I know what to tell them about
    this error code, it goes like this..."Dear Microsoft could you please inform
    Hewlett Packard that I will no longer purchase their computers that run on
    your awsome windows platform...I will be switching to Apple computers...Thank
    You!'
     
    wranglerguycny, Sep 22, 2009
    #6
  7. Hah. Classic. Switch to something you know less about and likely still run
    Microsoft products either on top of OS X itself or within a virtual machine
    of some sort (or dual boot) so you can still work with the applications you
    are familar with.

    I love Macintosh - but they are far from trouble-free and if you give up on
    something this simplistic and insignificant - you'll not make it much
    farther on the macintosh either. ;-)

    How do you know Microsoft does not know what to do in this case? Did you
    open a ticket and get a response? Would you share that response here?

    BTW - why did you respond twice to this conversation, once saying nothing?
    Also - you know this is 9.5 months old at tthis point, right?

    You might try cleaning up your machine and resetting your update system...

    Download, install, run, update and perform a full scan (separately) with the
    following two applications (freeware versions are the ones to use for this):

    SuperAntiSpyware
    http://www.superantispyware.com/
    (Reboot if asked.)

    MalwareBytes
    http://www.malwarebytes.com/
    (Reboot if asked.)

    After performing a full scan with one and then the other and removing
    whatever they both find completely, you may uninstall these products,
    if you wish.

    Download and run the MSRT manually:
    http://www.microsoft.com/security/malwareremove/default.mspx

    Reboot (Whether or not you are asked.)

    Reboot.

    Then follow the instructions here:

    How do I reset Windows Update components?
    http://support.microsoft.com/kb/971058

    Reboot.

    Try to update again.
     
    Shenan Stanley, Sep 22, 2009
    #7
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