Error Code: 8024402C ,i cannot update my Windows XP Proffessional

Discussion in 'Windows Update' started by fransalian_romy, Feb 22, 2005.

  1. I have P4 machine, 256 ram, 2.0 GHZ Processor with SP-2. I am trying to
    install updates since December but cannot do even one. Can u help me. The
    error message which occurs is

    Installation Failure

    Error Code: 8024402C
    fransalian_romy, Feb 22, 2005
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  2. fransalian_romy

    Taurarian Guest

    Taurarian, Feb 22, 2005
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  3. i did what u said...but when i again go to the site the update is failed with
    same command, but down in the toolbar i could see automatic updates to 5% for
    a long time. What do u suggest? Thanks for the concern!
    fransalian_romy, Feb 22, 2005
  4. fransalian_romy

    Taurarian Guest

    There are quite a few postings on this error:

    Also another user by the name of Karim solved this problem as follows:-

    I was received this error, and I tried all the MS KB articles, and read
    through every single thread in this newsgroup related to Error: 0x8024402C
    and was unable to fix it. If you read very carefully in Windows Update,
    besides the 8024402C error, there is an error that says "You didn't accept
    the EULA". Go back and check! I was unsure what was going on, but I never
    saw an EULA (End User License Agreement) Dialogue Pop-up. Until I made the
    3 changes below.

    This works for sure:

    1) BITS (Background Intelligent Transfer Agent); Automatic Updates and
    Cryptographic Services *MUST* be enabled (Control Panel, Administrative
    Tools, Services). **You can turn them OFF and disable later if you so

    2) Go to "Tools, Interent Options, Privacy, Pop-Up Blocker, Settings...and
    made sure the following are added:


    2) Go to TCP-IP Properties, Advanced, DNS, and made sure all defaults are
    chosen. (Append Primary & Suffix radio button is checked, everything else is
    blank) This assumes you are receiving a DHCP address. Unplug & Plug your
    Network cable back out & in, so it gets a new DNS suffix with the DHCP

    No more Windows Update Errors!

    Please post if this worked for you.



    Hope something is of assistance for you.
    Taurarian, Feb 22, 2005
  5. Hi Taurian
    I tried the 2nd change of Karim below,that is adding the sites in
    pop up blocker settings. I dont know how to do the 1st and 3rd which are

    1) BITS (Background Intelligent Transfer Agent); Automatic Updates and
    2) Go to TCP-IP Properties, Advanced, DNS, and made sure all defaults are
    Pls explain in detail how to do it,the location ,etc.

    fransalian_romy, Feb 24, 2005
  6. fransalian_romy

    Taurarian Guest

    Taurarian, Feb 24, 2005
  7. Before i did anything i went for updates..In optional software updates i had
    one Cumulative update for outlook express which was successful.Anxious enough
    i went for critical updates but were of no use. I want to provide some
    information i tried out,maybe helpful to you -

    when i RUN cmd
    and typed proxyxfg -d,the following message came

    Updated Proxy Settings
    Current WinHTTP proxy settings under:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current Version\ Internet
    Settings\ Connections\ Win HTTP Settings :
    Direct access ( no proxy server )

    Also i want to inform u i am working on LAN with proxy server

    Now i tried the Cryptographic part below but still not successful.
    And then i did

    Register qmgr.dll
    Click Start.
    Choose Run.
    In the Run box, type regsvr32 qmgr.dll.
    Click OK.

    Register qmgrproxy.dll
    Click Start.
    Choose Run.
    In the Run box, type regsvr32 qmgrproxy.dll.
    Click OK.
    But qmgrproxy.dll could not be found on my computer...

    Helpless me!!
    What should i do now?

    fransalian_romy, Feb 24, 2005
  8. fransalian_romy

    Taurarian Guest

    At this point, I don't know unfortunately. Perhaps someone else with a bit more
    knowledge than me will pick up the thread and assist.
    Taurarian, Feb 24, 2005
  9. Hi Taurian, my problem is solved...i did this

    i got this help thorugh


    Here's what works for our company:
    1. Click on Start, and then click Run.
    2. Type cmd in the Open box to get a DOS prompt.
    3. Type "net stop wuauserv" without the quotes at the command prompt,
    and press Enter.
    4. Delete (or put in recycle bin) the contents of
    C:\WINDOWS\SoftwareDistribution (but not the SoftwareDistribution
    folder) 5. Type net start wuauserv at the command prompt, and press
    6. Now try Windows Update again.

    This is some kind of Microsoft foul-up that they really need to fix and
    quite blaming proxy connections.

    Thanks Taurian
    fransalian_romy, Feb 24, 2005
  10. fransalian_romy

    Taurarian Guest

    Hi fransalian, thanks for posting back - this may help a lot of people. I've
    made a note of what worked for you.
    Have a good weekend.
    Taurarian, Feb 24, 2005
  11. Hold on guys...i followed that procedure and selected and installed 3
    critical updates out of 16 needed...overjoyed i selected the remaining and
    tried to update but i was back in same dustbin...then i again followed the
    same procedure and back to normal..seems like we have to follow every time we
    do it,cos the C\Windows\Software Distribution always collects those files
    when we last went for updates.So every new update we may have to follow that
    procedure...Microsoft i need a permanent solution!!
    fransalian_romy, Feb 25, 2005
  12. fransalian_romy

    S_I_M Guest

    Hi Romy,

    It's been almost two weeks since I succeeded in installing the critical
    updates, today got one more critical update with no problem at all.
    The previous time I got all 16 of them. At that time I played a bit with
    BITS service - started and stopped it couple of times - and by the way when I
    tried to delete the content of C:\WINNT\SoftwareDistribution I got message
    that some of the files and folders could not be deleted because the BITS
    service was running, I did not stopped it so as I mentioned before I only
    deleted "DataStore" folder and ReportingEvents.log and it was enough for the
    Windows update to start functioning properly ( so far ).
    So if You still are willing to fight with it try to play with the BITS
    service some more.

    I will keep follow the problem and the disscusion as well. Post your findings.

    Good luck!

    S_I_M, Mar 7, 2005
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