error code, cant send anything

Discussion in 'Windows Vista Mail' started by ricky, Sep 8, 2009.

  1. ricky

    ricky Guest

    I have an error code (Your server has unexpectedly terminated the connection.
    Possible causes for this include server problems, network problems, or a long
    period of inactivity. Subject 'Re: Couple shirt designs', Account:
    'imap.1and1.com', Server: 'smtp.1and1.com', Protocol: SMTP, Port: 25,
    Secure(SSL): No, Error Number: 0x800CCC0F) After this started, I cant send
    any messages, they wont send at all.
    Could you reply to my email please.

    Ricky
     
    ricky, Sep 8, 2009
    #1
    1. Advertisements

  2. "Unexpectedly terminated" is usually caused by interference from an
    antivirus program. Which antivirus are you running?
    As a minimum, email scanning in the antivirus should be turned off,
    although that may not be sufficient to eliminate all bad effects.
    In a worst case scenario, your antivirus may need to be uninstalled.

    Email scanning in any antivirus should be disabled, for reasons
    explained here:
    http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

    If no improvement after disabling email scanning, consider upgrading
    to Windows Live Mail, because it is less prone to suffering bad effects
    from overly intrusive antivirus programs:
    http://download.live.com/wlmail
     
    Gary VanderMolen, Sep 8, 2009
    #2
    1. Advertisements

  3. ricky

    ricky Guest

    webroot is the program......

     
    ricky, Sep 8, 2009
    #3
  4. ricky

    ricky Guest

    P.S. it still wont work.......even with it disabled.

    ricky
     
    ricky, Sep 8, 2009
    #4
  5. As a test, uninstall Webroot, reboot, then try Windows Mail again.
    If no improvement, consider upgrading to Windows Live Mail,
    because it is less prone to suffering bad effects from antivirus programs.
    http://download.live.com/wlmail
     
    Gary VanderMolen, Sep 9, 2009
    #5
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.